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SummeryPeople-focused and friendly bringing optimism, and professionalism to every work environment. I am self motivated, hungry for success with Solid administrative knowledge. I am Strategic with unlimited amount of skills thanks to my broad spectrum of job experience throughout the years.PHONE NUMBER AVAILABLEEMAIL AVAILABLENorwalk, CT 06854Data entry/ Documenting (10+years)Computer skills (10+ years)*Typing 40WPM*Insurance verification/ medicalbilling (4 years)Microsoft OfficeMulti-line phone systems (10+years)Mortgage servicing (Less than 1year)Scheduling (5 years)Telecommunication- Call Ctr (5years)Marketing (2 years)BankingResearch (1 year)Workday (1 year)Inventory (4 years)Cerner (4 years)TeamsEclipse (3 years)EpicSpreadsheetFive9NovasLive chatMedical terminologyCloud9Client relationEHR systemsEMR systemsTrainingOPTICIAN May 2024 - CurrentSpectrum Vision PartnersGreet Patients, Record Medical History, Measure eye pressure, Measure Visual Acuity, Operate Equipment, Record Chief Complaints, Referrals, Patient RX Refills, Conflict Management, Eye Drop Instillation, scheduling CLIENT RELATIONS SPECIALIST Nov 2023 - Apr 2024Coordinated Transportation ServicesAssist Members Via phone/Email/Messenger, Clerical Administration, Verify DrVisits per insurance purposes, Authorization Verification, Scheduling Transport, Conflict Management, Call Center Remote, HIPPA Protocol, Error RepairREGISTRATION CLERK May 2022 - Jan 2023KNA Solutions, Westport, CTProcesses all new and used vehicles for registration(in state they will be titled).. Prepares tax and title documentation .Verifies that funds have been collected and the correct lienholder paid off before processing title applications.Submits to DMVCommunicate via phone, email, fax, or in person.Resolved discrepanciesImplemented new technologies and processes for more efficient handling of health information.Oversaw the transition from paper-based to electronic records, ensuring minimal disruption to service.MORTGAGE ADVISOR Sep 2021 - May 2022M&T BankScreening, Submit mortgage requests, Communicate via email/phone/fax/messenger, Monitored/advise of escrow accounts, insurances and real estate taxes to verify protection of loan and lending institution, Troubleshooting, Client Relations, Data entry, Multi-screen, navigating multiple networks, Multitasking, Research specialists, Independent work, Remote Administration, sales Pitching and referral, Collecting Payment, DocumentingCOMMUNICATIONS SPECIALIST / ADMIN Oct 2016 - Jan 2021 EducationHobbiesReading, Exercising, drawing, and,listening to music.Nuvance HealthDeadline completion, Front Clerical Administration, Procedure Registration for Outpatient services, Verification of insurance, Payment Collection, Scheduling, Logistics, Communication devices viaemail/phone/teams/Vacapo/Pager, Multi-Screen Usage, Multi-task, line Transferring, HIPPA protocol, Client Relation, Data Entry, Documenting, logistics, Edit Nursing schedule, advise floor of on call physicians, Edit/file HIGH SCHOOL DIPLOMAJun 2013Norwalk High School, Norwalk, CT