Candidate Information Name Available: Register for Free Title Call Center Representative Target Location US-GA-Columbus Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEAddress: 588 Warren circle, Fort moore, 31905, GA (US) PROFESSIONAL SUMMARYTalented call center representative with 5+ years providing top tier assistance to key customers. Proficient in management of complex issues while dealing with difficult personalities and de-escalating frustrated customers.achievied a 40% increase in sales through innovative marketing strategies, customer relationship improvements, and effective team training.EMPLOYMENT HISTORYCall Representative, Dynamic BDCMy duties as a recall agent is to alert the customer about the recalled product they have and to present the options to get an appointment to have their recalled systems replaced and repaired at their earliest convenience. Mar. 2020 - Dec. 2023Remote, GaCare Giver/Front Desk Receptionist, Outsey TeamI Took Calls, Documented Information as well as updated information .Vacuumed floors and dusted furniture to maintain organized, professional appearance. Used cleaning chemicals following proper guidelines.Cleaned building floors by sweeping, mopping and scrubbing. Interacted pleasantly with clients and guests when performing daily duties. Maintained and organized cleaning supplies stock.Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.Employed deep-cleaning techniques for areas in need of additional sanitation. Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness. Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.Feb. 2017 - Jul. 2022Columbus, GaDusted ceiling air conditioning diffusers and ventilation systems to improve airflow.EDUCATIONHigh School Diploma:Diploma James Madison, Remote, GaPresentCommunication Typing/ Word ProcessingData Entry Attention To DetailActive Listening TroubleshootingSKILLSExpert ExpertExpert ExpertExpert Experienced