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Candidate's Name
KARENROJEROCONTACT INFORMATIONEMAIL AVAILABLEStreet Address
PHONE NUMBER AVAILABLESKILLSLANGUAGESSpanish NativeEnglish NativeOBJECTIVEExperienced and detail-oriented Candidate's Name  with exceptional organizational skills and a friendly demeanor.Highly motivated and empathetic customer service representative with a passion for helping customers and ensuring their satisfaction. EXPERIENCEFRONT DESK ASSOCIATECentrum Health. Arlington, TX Feb 2024 - Present Candidate's Name
Kleiman Evangelista. Arlington, TX May 2023 - Feb 2024 MEDICAL RECEPTIONISTMomentum Spine & Joint. Arlington, TX Jul 2022 - May 2023 SALES ASSOCIATEThe Home Depot. Fort Worth, TX Feb 2021 - Jun 2024 PICK/PACKAmazon. Fort Worth, TX Nov 2022 - Jul 2023EDUCATIONMEDICAL ASSISTANTCollege of Health Care Professions. Fort Worth, TX Jun 2024 - Present HIGH SCHOOL DIPLOMACrowley High School. Crowley, TX Aug 2018 - May 2021 Customer assistanceManaged front desk operations and provided exceptional customer service for a busy clinic.Answered incoming calls, scheduled appointments, and resolved guest inquiries efficiently and professionally. Greeted guests, checked them in/out, and processed payments accurately. Assisted with administrative tasks such as filing, data entry, and maintaining office supplies.Collaborated with team members to ensure smooth operations and guest satisfaction.Maintained a clean and organized front desk area to create a welcoming atmosphere.Handled guest complaints and resolved issues promptly to ensure guest retention. Assisted with insurance verification and billing processes. Managed front desk operations and provided exceptional customer service for a busy clinic.Answered incoming calls, scheduled appointments, and resolved guest inquiries efficiently and professionally. Greeted guests, checked them in/out, and processed payments accurately. Assisted with administrative tasks such as filing, data entry, and maintaining office supplies.Collaborated with team members to ensure smooth operations and guest satisfaction.Maintained a clean and organized front desk area to create a welcoming atmosphere.Handled guest complaints and resolved issues promptly to ensure guest retention. Assisted with insurance verification and billing processes. Managed front desk operations in a busy medical office. Scheduled and confirmed appointments for patients. Developed strong communication skills while interacting with patients and medical staff. Utilized electronic medical records software to update patient information. Handled patient inquiries and concerns in a professional and empathetic manner.Collaborated with healthcare providers to ensure smooth patient flow and efficient office operations.Managed customer inquiries and complaints in a professional and timely manner.Assisted in organizing promotional events to drive sales and increase brand awareness.Maintained a clean and organized work environment to enhance customer shopping experience. Collaborated with team members to achieve sales goals and targets. Contributed to inventory management by conducting regular stock checks and restocking products.Demonstrated excellent communication skills in effectively promoting products and services to customers.Packed and labeled products accurately and efficiently in a fast-paced warehouse setting.Operated various packaging equipment such as shrink wrap machines and pallet jacks.Managed inventory and restocked items to ensure continuous supply for order fulfillment. Collaborated with team members to meet daily production goals and deadlines. Inspected products for quality control and maintained a clean work area. Performed physical tasks such as lifting, bending, and carrying packages up to 50 lbs. Followed safety procedures and regulations to prevent accidents and injuries.