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Title Program Management Account Manager
Target Location US-VA-McLean
Email Available with paid plan
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Page 1 of 2Pawan Chadha, MSMclean, VA 703.585.3124 EMAIL AVAILABLE LinkedIn: http://LINKEDIN LINK AVAILABLE A quick-learning, purposeful leader with over 25 years of technology and management consulting experience; recognized for cultivating trusting relationships across all levels of an organization to understand their unique challenges, identify appropriate solutions, and drive adoption. Proven success across multiple industries and verticals, guiding non-profit, commercial, and federal organizations in Digital Transformation efforts  utilizing technological innovations across product/service lines and operations to foster change and become more customer and people focused. Experienced in managing large scale programs with globally distributed multi-disciplinary, multi-vendor teams with thirty(30) employees and operating budgets in excess of $30M.Enterprise Level Program Management - Served as the Account Manager on a large-scale program for the Drug Enforcement Administration (DEA), where I created a cross-agency Program Management Office (PMO) to provide centralized services across multiple federal agencies, instituting an innovative shared-cost and shared management model; collaborated with stakeholders across all involved agencies to establish rules of engagement and define Standard Operating Procedures.Strategic Planning and Product Management - Defined a long-term product roadmap for a product revamp that included merging multiple product lines. Developed and successfully defended a business case for the project, securing approval and $300K in funding for development of the first phase.Tactical and Operational Planning - Established multiple international offices in six months for a new insurance company that acquired an existing line of business. Determined requirements to ensure continuity of business operations including business processes and the operational infrastructure/architecture/system needs. Identified and secured multi-vendor solutions and services for Operational Readiness. Key Strengths:Digital Transformation Program Management Product Management Health IT Management Consulting Business Process Improvement Systems Integration Agile Methodology SDLC Processes IT Strategy Professional ExperienceCoalescent Consulting, LLC 3/14-Present - Digital Transformation Consultant Through direct and sub-contracting arrangements, provided clients across multiple industries with support in their understanding, use and application of technology at strategic, tactical, and operational levels of planning and execution.Centene Inc. (through 3Pillar Global, Inc.) - led a cross-functional, globally distributed delivery team to assist Centene Health in adopting a user-focused, product mindset to its management of applications and application development. Worked with leadership within Centene to incorporate this mindset as a core component of their strategic planning processes.Graduate Management Admissions Council (GMAC) - Engaged with multiple cross-product stakeholders and senior management to align program vision and product roadmap with the strategic goals of the GMAC leadership. Created and successfully defended a business case to get funding approval for the initial phase of product development, which included merging existing product lines.Council for Affordable Quality Healthcare (CAQH, through crankfrog, llc) - Provided operational support in CAQHs enterprise migration from Agile to SAFe across multiple Agile project teams. Internally for crankfrog, explored the Page 2 of 2use of emerging technologies like Blockchain and AI to solve Payment Integrity and Provider Data Management issues.Federation of State Boards of Physical Therapy (FSBPT) - Functioned as the sole business analyst supporting multiple Agile delivery teams in updating core business processes and modernizing supporting systems.Federal Aviation Administration (FAA, through Grant Leading Technology, Inc.) - Oversaw the completion of a full inventory of all Personal Property assets within nine months for the FAA, incorporating new barcode/scanner technologies to meet end-of-the-year deadlines.Grey Castle Holdings Ltd. (through Axispoint, Inc.) - Assisted a new multi-national company to achieve Operational Readiness by defining business processes and operational requirements and conducting vendor analysis to determine the optimal solution.Booz Allen Hamilton 3/10-3/14 - Lead AssociateProvided direct program and project management support to multiple federal clients, increasing the scope of responsibilities and influence both internally and with clients.Drug Enforcement Administration - Served as the program manager supporting DEA-SIB with multi-vendor team of 30 resources and $8M+ annual budgets and instantiated a department level Program Management Office to provide centralized services utilizing a shared-cost and shared-management model to be leveraged on future initiatives.United States Air Force (USAF) - Managed a functional requirements team on the Air Force Integrated Pay and Personnel System (AF-IPPS) to collaborate with the functional community to define, implement and mentor around the requirements and configuration management processes.Federal Emergency Management Agency (FEMA) - Provided project management support to the FEMA Grant Programs Directorate.Earlier Roles Include: Requirements Manager - x6 Solutions, Inc.; Senior Project Manager - Number Six Software/ATSC; Product Manager/ Senior Analyst - VisionAIR, Inc.; Senior Consultant - Openwave Systems; Senior Systems Engineer - eForce, Inc.; Senior Consultant - Booz-Allen and Hamilton; Programmer/Analyst - American Management Systems Clients Directly Supported:Centene Inc., CAQH Cigna Health BCBS GreyCastle Holdings Ltd. GMAC FSBPT FAA DEA USAF FEMA TIM Brasil WTO EducationM.S., Electrical Engineering  2004, George Washington University B.S., Computer Science (Minors in Mathematics and Environmental Studies)  1996, James Madison University U.S. Citizen, Secret Clearance (Inactive), PMP Certified (Inactive)

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