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EMAIL AVAILABLEPHONE NUMBER AVAILABLEWORK EXPERIENCETRG-StellantisIntermediate Application and Infrastructure AnalystWarren, Mi June 2020 CurrentSupport all IT systems and applications affecting plant floor (PFS, Network and FIS)Active DirectoryCreating accountAccess levelPassword resetsProcedure documentation - Creating clear instructions for resolving technical issues to ensure SLAs compliance.Printer maintenance- installing updates, fixing jams and any other issues that may affect the plant floor.ServerTcp/ip -monitoring handshake.DNS server segmenting trafficWiresharkTicketing System (Service now)Opening tickets for hardware repair; systems and applications issuesCarrying out procedure to resolve issueOffice 365 configuration Office 365SharepointOne DriveServer/Switch setup and deploy - Depending on the type of communicationWireless Network config/maintain (guest network, primary and backup network)Meraki Vlan configuration(APs, tools and managerial pcs)Network troubleshootingPowerShell scripting: automating processesIAMProctor and GambleInfrastructure / Server AnalystCincinnati, OH May 2018 2020Windows 10 Rollout (staging, configuration and data migration)Office 365 Corporate Integration (configuration, troubleshoot, and update)Identity Access Management (AWS SSO & Citrix)OneDrive setup, moving all user data to cloudSharePoint site setup for team collaborationOutlook setup for calendar coordination and WebEx integrationSupport tuning of cybersecurity tools and proactive threat-huntingCPA GlobalSystem EngineerSouthfield, MI July 2015 April 2018Analyzing/reporting big data architecture, data warehousing, analytics and visualizationsUse Hadoop integration to create a visual for datasetsMaintain RDBMS (relational database) for comparing different datasetsCollaborative software development (SDLC}Vmware/CitrixDigital communication testing using an oscilloscope, test for acceptable radio frequency signalsAutomotive part design using AutoCADRisk analysis platform configuration (RSA Archer)Determine critical assetsEstablish security standardsRespond, identify, and remediateUnix testing Optimizing architecture for best results and short estimation runtimeUsed Tableau to create visuals to support business lifecycleHead business meeting with core engineers, vendors, and customersFailure Modes and Effects Analysis (FMEAS) is used to identify potential issues and resolutionsVELOCITYNetwork Operation Center LeadHolland, OH July 2013 July 2015Electronic module design tailored to customers requirementsSystem diagnostics on front-end and back-end devicesBRD (Business Requirement Document) discuss expectations of future workConduct vendor-meet to maintain internet and VoIP connectivity using router, switches and various computersUsing Putty (SSH or Telnet) to configure and troubleshoot routerOperated remedy ticketing system to monitor customer requests and tracking of tech dispatchesWorked with field techs on various job scopes setting up topology skeleton and Cisco and Meraki wireless networks with card or access pointsEDUCATIONUNIVERSITY OF TOLEDOBachelor of Science in Computer Science Engineering TechnologyDecember 2016SKILLSRSA Archer (Risk Analysis)Rencore (Data Loss Prevention)Azure, SQL, VMWare, Microsoft office, Cisco VPN, Virus Protection, Tomcat, Wireshark, and WindowsCitrix XenServerCitrix ADATroubleshoot networks/servers using OSI modelPython, C++, Kotlin, Java & JavaScriptManaging Windows server back-end (2008 and 2012)Microsoft Office Expert |
