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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLESummary of QualificationsKnowledgeable at complex problem solving and critical thinking skills to successfully identify solutions to tough problems.Outgoing, positive and patient disposition that enjoys building interpersonal relationships with employees and customers.Excellent with understanding the audience and delivering communications throughout the chain of command, by providing the details required based on ranking in the chain.Proven track record of training/developing employees, with multi-cultural and diverse backgrounds.Known for being detailed oriented, conscientious, outstanding customer service, caring about the customers needs both internally and externally to my working group, self-starter and problem solver with excellent oral communication skills.Hard worker with an ownership mentality that leads to a hands on approach and willingness to support any task required.Work ExperienceWidePoint CorporationIT Telecommunications Specialist 2021 CurrentFull-timeManaged the wireless network for DHS HQ end usersActivated wireless devices for DHS HQ executives and field usersEnrolled all mobile devices into Device Enrollment Program for DHS network usersManaged all ordering within the warehouse for devices being deployedMaintained accurate records in Service Now data base for all inventoryWorld Wide Language Resources Translators and Interpreters for US ArmyLinguist Specialist and local Manager 2019 2021Full-timeManage 10+ local employees and provide detailed reporting in a PowerPoint presentation back to the Operations SupervisorConducting meetings and translating documents in both directions from English to Dari and PashtoProvided cultural guidance to my supervisor to help ensure proper decision makingDeveloping and provide training to the local employees on a weekly basisProvide training on using Cellular devices and installing applicationsStaples Office retail supplierComputer Technician 2016-2018Part-timeAssisted customers with installation of softwareAssisted customers with hardware installations and questions, to include printers, laptops, PC and accessories for these devicesWorked directly with customers on their IT questions for both hardware and software, making recommendations to meet their needsHandled retail transactions with the cashiers to save customers valuable timePizza Hut Restaurant ChainAssistant Manager 2013-2016Full-timeManaged the kitchen team to ensure all preparations for products and service delivery were metHandled all requests within the restaurant from supporting employees, helping customers, taking orders, making pizzas, taking out the trash, washing dishes, mopping, whatever was need to get the job doneEnsure customers needs were met, even when mistakes occurred the customers needs were satisfied and found create ways to ensure they left with a positive experienceAlso developed strategies for mitigating revenue lossLabor Support Unit Translator and Interpreter for British Armed ForcesLinguist Specialist 2008-2012Full-timeInterpreted for Senior Officers and Non-commissioned officers (SR NCO) in meetings and conferencesTranslated Programs of Instruction (POI), Standard Operating Procedure (SOP), field manuals, classes, and new equipment instruction booklets for voice recorders, binoculars, and GPS devicesTranslated the Afghan National Army procedures, doctrines, policiesResponsible for supervision and verification and cross-checking of the translator work of 45 linguistsMonitored and maintained classroom schedulesConducting night missions and daytime patrolsEducation:-Working on Associates degree in Cyber Security at NOVA Community College - Currently-Completed English as a second Language at NOVA Community College 2016 (Came to US in 2012)-Completed Advanced High school diploma at Abdual Hadi Dawi in Kabul, Afghanistan 2008Clearance:-Active Top Secret SCIComputer Experience:Computer skills: All Windows OS, Word, Excel, Outlook, PowerPointHave desktop/laptop support experience, fixing hardware and softwareSkilled in both software, hardware and external equipment repair and the tools used |
