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Click here or scroll down to respond to this candidateCandidate's Name
Waynesboro, VA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWork ExperienceAssistant ManagerDomino'sFebruary 2024 to Present Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Taking disciplinary action when necessary. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.Wendy's Shift ManagerWendy's - Fishersville, VANovember 2023 to February 2024 Oversee and enforce proper standards and procedures. Maintain excellent customer satisfaction. Inventory counting and recording. Cash Management. Create schedules for their stores. Opening, closing, and additional administrative duties. Ensure proper food handing and preparation.General ManagerKFC - Waynesboro, VAMarch 2022 to September 2023 Oversee day-to-day operations Design strategy and set goals for growth Maintain budgets and optimize expenses Set policies and processes Ensure employees work productively and develop professionally Oversee recruitment and training of new employees Evaluate and improve operations and financial performance Direct the employee assessment process Prepare regular reports for upper management Ensure staff follows health and safety regulations Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors) Assistant ManagerDomino's - Waynesboro, VASeptember 2008 to February 2022 Ensuring company policies are followed. Optimizing profits by controlling costs. Hiring, training and developing new employees. Resolving customer issues to their overall satisfaction. Maintaining an overall management style that follows company best practices. Providing leadership and direction to all employees. Ensuring product quality and availability. Preparing and presenting employee reviews. Working closely with the store manager to lead staff. Assisting customers whenever necessary. Organizing employee schedule. Ensuring that health, safety, and security rules are followed. Taking disciplinary action when necessary. Ensuring a consistent standard of customer service. Motivating employees and ensuring a focus on the mission. Maintaining merchandise and a visual plan. Maintaining stores to standards, including stocking and cleaning. Completing tasks assigned by the general manager accurately and efficiently. Supporting store manager as needed.Team MemberAshley Furniture HomeStore - Waynesboro, VAMay 2021 to September 2021 Loading, unloading and transporting furniture throughout the Distribution Center as needed Lift and/or lower all sizes of furniture up to and in excess of 100 pounds Provide an outstanding service experience for every HomeStore customer and guest. Maintain a welcoming, professional visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner in a way that represents the Company brand image. Handle customer issues directed to the store, over the phone and in person; take detailed notes and execute steps needed for resolution in a positive, professional and helpful way. Respond to customers inquiries regarding sales, billing and delivery; call customers to confirm and schedule deliveries; partner with the sales team to meet and exceed customers service expectations professionally and with respect. Process sales orders accurately and efficiently. Follow cash handling procedures. Assist customers with the credit application process and financing arrangements as needed. Maintain sales transaction documentation. Assist with store opening and closing procedures including cash balancing and daily checklists. Provide clerical support for store administration and accounting functions. Handle telephone traffic and route calls using professional paging methods. Assist in the completion of daily sales and other store reports. Assist with inventory and loss prevention processes. Participate in the bi-annual inventory process. Demonstrate the Companys Core and Growth Values in the performance of all job function. Skills Profit & Loss Recruiting Inventory Control Management Labor Cost Analysis Team Management Restaurant Management (10+ years) Food Safety Kitchen Management Experience POS Pricing Sales Customer service Pricing Team management Leadership Recruiting POS Profit & loss Cash handling Accounting Cash register Purchasing Budgeting Loss Prevention Assistant Manager Experience Forecasting QuickBooks Front desk Kitchen management Guest services Restaurant experience Supervising experience Shift management Cash management Communication skills Employee evaluation Driving Organizational skills Food preparation English Microsoft OfficeCertifications and LicensesServSafeDriver's LicenseAssessmentsWork style: Reliability ProficientNovember 2023Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientAdministrative assistant/receptionist Proficient November 2023Using basic scheduling and organizational skills in an office setting Full results: ProficientAttention to detail ProficientNovember 2023Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
