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PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional summaryPhlebotomist with 3 years of experience in medical settings, excelling in venipunctures, capillary collections, and patient care. Proficient in Microsoft Office and Epic/EMR, demonstrating strong multitasking and customer service skills. Maintains high standards of precision and confidentiality, ensuring accurate specimen collection and patient data management. I just graduated with my Bachelor of Science in Public and Community Health from Murray State University. Employment historyBaptist Health Phlebotomist Paducah, KYMay 2021 - Present Perform venipunctures and capillary collections for adults and pediatrics, ensuring accurate specimens. I have independently collected over 100 specimens, demonstrating multitasking and customer service skills. Excel in unsupervised settings, maintaining high standards of patient care and precision. Successfully performs over 100 venipunctures and capillary collections monthly, contributing to efficient lab operations and high patient satisfaction. Meticulously labels and processes specimens, reducing errors and ensuring compliance with stringent healthcare standards. Demonstrates excellent customer service skills, reassuring patients and ensuring a smooth, stress-free phlebotomy experience. Analyzes test requirements to collect appropriate specimens, ensuring the integrity and accuracy of diagnostic results. Ensure 100% accuracy in specimen labeling and processing, minimizing errors and maintaining compliance with healthcare standards. Work closely with the healthcare team to optimize phlebotomy procedures, improving patient throughput and satisfaction. Jackson Purchase Medical Center Medical Receptionist Mayfield, KY Nov 2017 - Apr 2019 Scheduled and managed patient appointments, ensuring smooth clinic operations and patient flow. Verified insurance details and obtained pre-certifications, reducing billing errors and delays. Handled confidential patient information, maintaining HIPAA compliance and patient trust. Facilitated seamless patient flow by managing appointment schedules, reducing wait times by 20% Ensured compliance with HIPAA regulations, safeguarding patient confidentiality and data integrity Coordinated with medical staff to verify insurance and obtain pre-certifications, enhancing patient experience Streamlined copayment collection process, improving revenue cycle efficiency Accurately entered patient demographics and insurance details, minimizing data entry errors Enhanced clinic efficiency by implementing a new patient check-in system, reducing wait times by 15%. EducationMurray State University, Murray, KY Bachelor's Science May 2024Major: Public and Community HealthAwarded Bachelor of Science DegreeWest Kentucky Community and Technical College, Paducah, KY Associate in Applied Science May 2021Track: Medical Office ManagementCertificatesData Entry OperatorMedical ReceptionistReceptionistMedical Unit CoordinatorHospital Admissions SpecialistPhlebotomyBLSSkillsEpic/EMR (Expert) Microsoft Office (Expert)Typing (Expert)Specimen labeling (Expert) Patient care (Experienced) Healthcare compliance (Experienced) Data management (Experienced) Revenue cycle (Experienced)Additional informationCareer-Related Experience Baptist Health, Paducah, Ky Phlebotomist, May 2021-Present Performs venipunctures and capillary collections for adults and pediatrics Collects appropriate specimens for each test Excellent customer service Able to Multi-task Has performed over 100 sticks Can work unsupervisedCareer-Related Experience Jackson Purchase Medical Center, Mayfield, KY Medical Receptionist, November 2017 - April 2019 Scheduled patients' appointments, checked patients in and out and entered demographics and insurance information Collected copayments for dates of service, verified insurance information and obtained pre-certifications for outpatient tests and procedures Handled confidential information and HIPPA certified |
