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Click here or scroll down to respond to this candidateCandidate's Name
Doing the job that needs to be done.EMAIL AVAILABLEPHONE NUMBER AVAILABLEObjectiveLooking for a career that I can bring my positive attitude and new ideas and a great deal of experience working with different backgrounds. My goal is to excel with every company that I apply for.Skills Recruiting SharePoint Customer Service Accounts Receivable/ Payable Microsoft Software Case Management Analytics Hedis Procurement Tableau SQL SAP Document ManagementWork ExperienceIntouch CX-Altamonte Springs FLOperations Specialist-December 2023-Present Coordinate and actively contribute to all facets of post-production workflows and processes. Collaborate with Production, other Post-production teams, and Vendors to ensure the timely delivery of assets. Ensure assets adhere to technical specifications, comply with file naming conventions, and pass QC. Assign and monitor key tasks related to media movement, edit support, and asset delivery. Collaborate with various departments and stakeholders to bring post-production projects to completionConcentrix -Lake Mary, FLQA Analyst-March 2023-January 2024 Preparing or interpreting financial document summaries, investment performance reports, and income projections for clients Answering client questions about financial plans and strategies and giving financial advice. Advising strategies for clients in insurance coverage, investment planning, cash management, and other areas to help them reach financial objectives. Reviewing client accounts and plans on a regular basis to understand if life or economic changes, situational concerns, or financial performance necessitate changes in their plan. Implementing financial plans or referring clients to professionals who can help them. Turning Point Healthcare Solutions - Orlando, FLTeam Lead -February 2022 March 2023 Create an inspiring team environment with an open communication culture. Monitor team performance and report on metrics. Discover training needs and provide coaching Oversee day-to-day operation Recognize high performance and reward accomplishments Tetra Tech - Maitland, FLData Analyst - March 2021 to December 2022 Helping the management and other teams draw business goals and needs for determining which area qualifies for housing assistance. Formulating procedural manuals for all departments. Monitor and respond to Real Time Adherence (RTA). Submitting reports to the relevant department heads and management. Assist with developing reports and presentations on analytical findings. United Biosource - Lake Mary, FLAnalyst June 2020 to March 2021 Monitor and analyze business performance, providing targeted dashboards and recommendations for operational improvement. Serve as Subject Matter Expert (SME) for business data, systems and processes under the team's area of support. Write and edit SQL code to ensure data is pulled optimally. Assist front end staff and call center staff in understanding carrier websites and verification of eligibility.CVS Health - Orlando, FLPharmacy Technician-March 2020 to June 2020 Disbursing completed and confirmed prescriptions to patients Answering incoming calls and fielding patient questions Reviewing and recording patient information with their prescription in compliance with the guidelines of the General Pharmaceutical Council. Structure large data sets to find usable information Reviewing/ Recording information while being in compliance with the guidelines of (GPC)Change Healthcare - Alpharetta, GARecords Specialist -October 2019 to March 2020 Obtain medical reimbursements related to services. Serves patients by preparing medications, giving pharmacological information to multidisciplinary health care teams, and monitoring patients. Outbound calls to providers for medical record review and audit. Review medical coding.Covenant Youth Empowerment- Lawrenceville-GACase Manager-December 2018 to September 2019 Assist with behavioral health among adolescents. Conducts face-to-face comprehensive assessments to identify problems and service needs. Follows all Medicaid, state, insurer, and other regulations related to the credentials required. Writes service plans that are clear, concise, complete, and properly coded. Humana Inc - Miramar, FLProduction Lead-February 2015-November 2018Clinical Innovation Specialist -June 2013 to February 2015-Remote Create reports for internal teams and/or external clients. Collaborate with team members to collect and analyze data Use graphs, infographics and other methods to visualize data Identify issues, problems, and solutions in areas of safety, quality, and production Assists supervisor/manager in the planning the layout of their assigned area Acquire/ Verify prior authorization of all referrals for scheduled tests and admissions. Processed PHI (patient health information) and tasked those with conditions to area region nurses. Monitor daily appointment schedules and contact patients if necessary, to make sure insurance requirements are met. Outreach Specialty-Inbound/Outbound calls to communicate with members on plan and benefitsEducationColumbia College -Bachelor's in Business Administration in Health Science-2024 |
