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Title Customer Service High Volume
Target Location US-GA-Atlanta
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
EMAIL AVAILABLEH: PHONE NUMBER AVAILABLEAtlanta GASummary:Enthusiastic retail professional with 5 years of hands-on experience in customer service, Payment processing and sales,Scheduling appointments, Strong communicator and team player, Willing and capable of learning new processes to support overall organizational success. Eager to apply dedication and outstanding service to job new opportunities.Skills:- Professional appearance- High volume transactions / Inbound and Outbound calls- Order bagging- Cash management- Credit and debit processing- ID Verification- Customer service- Insurance upselling- Scheduling appointments- Great time managementExperience:03/2016  10/2017Brian Rehabilitation Center Charlotte, NC- Front desk /Activities Director Assistant- Maintained consistent efficiency and professionalism while managing high volume shifts over all residents taking inbound and outbound calls providing information of the residents12/2017  05/2018Concentrix CorporationCharlotte, NC- Advisor representative- Taking inbound and outbound calls of GM Motor members,setting up billing and payment arrangements with high volume call taking and assisting members with navigation systems in their vehicle.09/2018  06/2019Iqor Call Center- Advisor representative- - Taking high volume inbound calls, managing and completing phone claims, upselling phone coverage, Maintain professional with difficult customers and situations, Self dependently .01/10/20  11/25 /22Answer MTI-Customer service-Taking phone calls-Billing-Coding04/15/23  06/27/24Target-lost prevention-Welcoming & greeting customers-Monitoring-Store supervisionEducation:2018Charlotte, NCHigh school diplomaWest Mecklenburg High School3.5 GPAElaine sterling instituteEsthetician4.0

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