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Mount Gilead, Ohio Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLEIT/Infrastructure Director | IT/Infrastructure EngineerData Center Operations | Cloud Computing | System ArchitectureSolution-focused technology leader with extensive experience in architecting and implementing comprehensive IT solutions for diverse clients. Provide leadership in managing large-scale infrastructure projects, virtualization, and cloud computing. Proven ability to lead teams, manage budgets, and ensure regulatory compliance. Offer expertise in virtualization technologies, network architecture, and data center management. Recognized for enhancing client satisfaction and retention through effective project management and technical consultation, with record of success in streamlining operations and improving system reliability. Provide direction in implementing innovative technologies to meet business objectives. Active US Department of the VA clearance. IT Governance Long-term Strategic Planning Capacity Planning Agile Infrastructure Development Technical Solution Design & Delivery Compliance Management Implementation Planning Security & Networking Administration Emerging Technologies Analysis Scalability Planning VMware Technical Advisory Boards Enterprise Solutions Root Cause Analysis Proactive Environment Development Budget Management Project Management Workload Balancing Infrastructure PlanningCareer HighlightsInfrastructure Manager | NCR Redesigned and rebuilt network, VMware, and storage environments for 400 hosts and 10,000 VMs across 2 mirrored data centers resulting in development of new compute, storage, and networking standard adopted across all NCR divisions - a proactive environment that experienced 3-month period with zero KPI impacting issues. Maximized performance and ensured proper redundancy according to VMware best practices. Managed and architected Infrastructure team of 7 senior engineers for NCR s SaaS divisions. Oversaw 4 divisions covering 5 data centers, 600 hosts, and 15,000 VMs. Ensured compliance with internal requirements, PCI, and CIS standards. Converted environments from reactive to proactive and rebuilt largest division's environment (and subsequently rebuilt all environments). Upgraded and expanded use of VRA to all divisions, enabling end users to deploy and manage VMs within guard rails and approvals, reducing overhead. Installed Salt Stack for patch management, state remediation, compliance enforcement, and fast configuration updates to VMs, containers, and infrastructure. Enabled team of 7 (occasionally as few as 2) to manage environment with high degree of success.Consulting Architect | VMware (Entelligence) Proposed and executed health check of non-secret environments for large defense contractor in southern CA. Deployed VRealize suite, including VROPS, VRLI, NSX, VRNI, VRLCM, and IDM, ahead of schedule. Persuaded client to allow VRA proof of concept, showcasing integration with Ansible. Demonstrated VRA s potential, leading to client interest in dedicated production deployment.Infrastructure Manager | Novolex Spearheaded major project to modernize, consolidate, and standardize environment to support $8 billion company consisting of 13 divisions across 63 locations and 85 buildings in 6 countries, with 2 colocation data centers as manager of 6-engineer Infrastructure team. Proposed and implemented cost-effective ransomware protection solution to meet insurance requirements without allocated budget. Redeployed Veeam with ransomware protections, purchased ExaGrid devices for backup storage, and migrated international backups to Metallic by Commvault with cloud redundancy. Integrated 1Password and CyberArk for enhanced security and configured new Pure Storage SANs to optimize ransomware protection in VMware. Completed project on time, satisfying insurance and venture capital requirements.Senior Engineer/Architect | Affiliated Resource Group Led recovery efforts for client whose 10-rack server room was damaged by disgruntled employee. Coordinated team of 8 engineers, assigning duties based on skill sets. Oversaw SAN and overall environment health, evaluated each server, SAN, network, phone system, AS/400, UPS, tape drive, and cables. Declared emergency with Dell and IBM, ordering necessary equipment for recovery. Worked through Memorial Day weekend, replacing damaged hard drives and resolving network issues. Successfully restored all services and applications by Tuesday morning.Professional ExperienceNymbus, Jacksonville, FL June 2023 to June 2024Leading provider of banking technology solutions, delivering cloud-based products to deliver digital bank operations, loans, and marketing, with an estimated annual revenue of $37.3 million and 265+ employees.Principle Security Site Reliability Engineer (SRE)Served as liaison between sustainability and security teams, reporting to SVP of sustainability in remote role. Implemented and addressed security findings, improving security posture of production and DR environments running traditional app stack, OpenShift, with Kubernetes. Collaborated with security to manage changes without overloading sustainability team, including patching OSs, upgrading agents, analyzing issues, and alerts. Reviewed and approved invoices in NetSuite for Infrastructure department. Managed 5 Nutanix environments with 1 other engineer and oversaw Windows servers, handling patching and upgrades. Spearheaded effort to replace 3 soon-to-be EOL NetApp SANs with new SANs, choosing new NetApps for cost and ease of migration, successfully navigating 2 migrations with 0 issues and unplanned outages. Managed team through implementation of automation using Ansible AWX for timely and manageable OS patching. Created automation for VM deployment and developed Bash scripts to deploy agents across various PCI environments.Entelligence (assignment: Vmware), Houston, TX August 2022 to May 2023Global IT consultancy specializing in professional cybersecurity services, delivering expertise to top cybersecurity vendors and enterprises, with services that include cloud security readiness, quick start deployments, and residency services.Consulting ArchitectSupported VMware Professional Services Division as senior engineer, architect, and pre-sales engineer, providing presales engineering and architect support to sales teams and executing proposals sold to clients. Assisted sales teams on discovery calls, architected solutions, and created proposals using VMware s quoting system. Conducted short and long-term projects, including health checks, upgrades, and installations of VMware product suite, such as vSphere, ESXi, VCF, Aria (vRealize) suite, NSX, and VRA. Managed ongoing optimization of client environments, improving performance and reliability.Novolex, Hartsville, SC January 2021 to August 2022Leading packaging innovator in sustainability, specializing in paper, plastic, and renewable materials for foodservice, delivery, and industrial markets, with $3.4 billion in annual revenue and 10,000 employees worldwide.Infrastructure ManagerManaged infrastructure team of 6 engineers, modernizing, consolidating, and standardizing environment to reflect Novolex's $8 billion status. Oversaw and monitored network, WAN, servers, storage, data centers, and production floor across facilities. Implemented Opsgenie for outage alerts, rotating on-call duties. Led planning and implementation of new change control and project policies. Coordinated with security team to implement new security tools and operations monitoring. Managed fire/alarm security, video, and door access, ensuring compliance and coordinating upgrades. Created new budget and negotiated company s first VMware ELA.NCR, Westlake Village, CA June 2016 to October 2020Global leader in transforming technology platforms for self-directed banking, retail, and hospitality, with $7.8 billion in annual revenue and 38,000 employees worldwide.Infrastructure Manager/ArchitectLed infrastructure management and architecture for NCR s new SaaS division, overseeing all 4 divisions: Digital Banking, Retail POS systems, Restaurant POS Systems, and Jetpay. Managed team of 7 senior engineers, handling all infrastructure hardware and services from physical layer to OS level across 5 data centers, with 600 hosts and 15,000 VMs. Managed capacity planning and IT budgets for each division. Created monthly C-level reports on environment status and dashboards for NOC and support teams. Adhered to strict change control, PCI, CIS, and finance regulatory processes. Provided mentorship, set on-call schedules, managed workload, projects, training, hiring, and disciplining for staff.Additional ExperienceData Center Architect/Senior Engineer | PCM Columbus, OH August 2013 to June 2016Senior Engineer/Architect | Affiliated Resource Group Columbus, OH October 2011 to August 2013Director, NOC and Network Systems | DatacCenter.BZ Columbus, OH March 2011 to August 2011Hosting Manager/Senior Engineer | Nexus Technology Group Columbus, OH August 2009 to March 2011Education | CertificationsAssociate in Applied Business Computer Information SystemsNORTH CENTRAL STATE COLLEGE Mansfield, OHVMware Certified Professional Data Center Virtualization (VCP-DCV), 2023Master Specialist VMware Certified Master Specialist VMware Cloud on AWS 2023 (VMCAWS2023)VMware Certified Professional Network Virtualization (VCP-NV) | VMware Technical Sales Professional 4 (VTSP 4)Cisco CCNP Data Center | Cisco CCNA Data Center | Cisco Data Center UF Support SpecialistCisco Data Center Unified Computing Support Specialist | Cisco Data Center Unified Fabric Support SpecialistCisco Unified Computing Technology Support Specialist | Cisco Unified Computing Technology Field Engineer RepresentativeCisco Certified Entry Networking Technician (CCENT) | Microsoft Certified System Engineer (MCSE)Microsoft Certified Professional (MCP)Technical SkillsVirtualization: VMware vCloud, vSphere/vCenter Server/ESXi 3.5-8; VSAN, NSX, Cloud Foundation (VCF), Aria (vRealize) Suite, Automation (VRA), Orchestrator (VRO), Operations (VROPS), Logs (VRLI), Lifecycle Manager (VSLM), Identity Manager (IDM), Horizon, Skyline, Site Recovery Manager (SRM), Workstation/Fusion, Nutanix, Proxmox, Hyper VPlatforms: Windows Server NT - 2022; Linux 5-9 Red Hat, Oracle, SUSE, Photon, Ubuntu, Netware, Mac OSServers: Cisco UCS, UCS Central, Dell PowerEdge, HP ProLiant, LenovoNetworking: Switches: Cisco, Cisco DNA, Meraki, Dell Power Connect, Force 10, HP Procurve, ADTRAN, Brocade Foundry, Routers: Cisco, Cradlepoint, Pepwave; Firewalls: Cisco, Meraki, Palo Alto, Firewalla; Wi-Fi: Cisco, Meraki, Ruckus, Meru, Unifi, PepwaveStorage: Pure Storage, Nutanix, NetApp Ontap, EMC VNX/Unity, XtremIO, ScaleIO/PowerFlex, Dell Compellent, Equallogic HP Lefthand, MSA, VMware VSAN, VSA, Exagrid; ISCSI, FC, FCOE, NFS, and CIFSContainers: Rancher, OpenShift, VMware PKS, VMware Tanzu Kubernetes GridTechnologies: Infoblox, Microsoft AD, DNS, DHCP, Radius, Group Policy, Exchange, SQL, MS Clustering, CA Server, WSUS, LANDesk, Service Now, SolarWinds, Grafana, Citrix XenApp, Opsgenie, Trello, YouTrack, Smartsheets, Google Workspace, Office 365, Opsgenie, 1Password, Datadog, Ansible, AWX, Salt, Jira, Slack, Zoom, Webex, Teams, Veeam, Metallic, NetBackup, Citrix XenAppClouds: AWS, AzureCompliance: GDPR, PCI 4, SOX, HIPAA, CISPerformance Quotes & Testimonials I ve worked and managed MANY engineers in my time and every so often you come across that one person that is passionate about their job, loves to innovate, drives for success, strives for perfection and excels at everything they do. That is Candidate's Name . If there is a person reading this and looking to hire someone look no farther. You ve found that person. - Tony Rogers, Supervisor, NCR I've worked with Lee for the past 3 years and found him to be an excellent engineer. He understood multiple layers of networking and the impact to the business. He was vigilant in partnering with various technologies to provide synergy across systems. He worked cross functionally to bring teams together. Lee would be a great asset to any IT team. - Kelly Mock, Client Executive, Infoblox I worked with Lee at DataCenter.BZ, he was a joy to work with. Lee always was able to take the most complicated situations and explain them in a way that anyone could understand. He was my go-to whenever I needed help on a project and made my job as a marketing person easier because he understood how the real world worked with IT. - Rachel Miler, Director of Communications, DataCenter.BZ |