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Title Customer Experience Human Resources
Target Location US-MD-Silver Spring
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
E: EMAIL AVAILABLE M. PHONE NUMBER AVAILABLEEXPERIENCEInternational High-Volume Recruiter March 2020 - CurrentDoordash Inc., RemoteManage international accounts for over 500+ open requisitions within the US, Canada, Mexico, and the United Kingdom, from mid-C suiteSupervise 3 direct reports - KPIs, DEI candidate focus, software training, scheduling, and quarterly reviews.Develop creative strategies to source active and passive candidates by networking and screeningLead for all high-volume corporate roles within the company, including customer experience, strategic market insight, managerial, and various corporate positions Provide ATS and software training for all new hires twice per quarter and refresher pieces of training for current employees coordinate with Human Resources to facilitate a smooth onboarding process for company-wide new hiresStrategic market research: competitiveness, concepts, and tools within customer experience verticallyMaintain candidate profiles and job postings in the applicant tracking systemParticipate in recruiting events, both in-person and virtuallyPartner with leadership on offers, specifically as it relates to approvals and the negotiation processPartner with leaders in the field to accurately define our practice needs and find the best possible candidates for each role.Keep open communication with leaders in the field regarding the talent acquisition process including screening resumes, scheduling interviews, making offersMaintain compliance with federal, state, and local employment laws and regulations, and recommend best practices; review policies and practices to maintain complianceWork on other projects about recruiting as assigned.Healthcare Field Recruiter May2019  March 2020MyEyeDr. Inc., ContractResponsible for managing 200+ open full-desk requisitions per quarter within a practice of over 600 high-volume healthcare locations.Acted as team leader for an ATS data migration for over 600 retail locations and 2 corporate offices; 15,000 employeesManaged all aspects of the recruitment process including job requisition design, sourcing, screening, pre-employment checks, compliance, offers of employment, and onboardingOversaw the development of the initial job requisition; including outlining requirements for positions and ensuring the requisition was approved and posted to the applicant tracking systemEstablished recruiting requirements by understanding business strategy, and RFPs, and meeting with managers to discuss needs.Served as a liaison with area employment agencies, colleges, and industry associationsCollaborated with Business Development Managers and Clients to develop a firm understanding of department culture and position requirements, including skills and background required for the positionServed as a trusted partner within the healthcare/ medical sector for hiring managers, driving the recruitment process forward to achieving hiring needs.Utilized job boards, social media, ATS, and networks to source, match, and close high-quality talent.processPharmaceutical Recruiter (Takeda) November 2018 -May 2019PQE Inc., ContractStayed current on the PQEs organization structure, personnel policy, and federal and state lawsregarding employment practices to ensure federal/ state compliance.Focused on the development of the initial job requisition; including outlining requirements for positions and ensuring the requisition is approved and posted to the applicant tracking systemCollaborated with Business Development Managers and Clients to develop a firm understanding of department culture and position requirements, including skills and background required for the position.Managed the recruitment process to identify Pharmaceutical and Medical Device applicants through market/ internet research resources and head hunting.Served as a liaison with area employment agencies, colleges, and industry associations.Staffing Recruiter January 2018 - November 2018Randstad USA, DCReview & assess candidates via phone, video, and in-person interviews to assess qualifications and fit for specific roles within the organization.Maintained ownership and executed full life cycle recruiting process for designated Business segments and partners.Partnered with Hiring Managers and leadership to develop effective recruiting strategies to meet our talent acquisition needs.Executed recruiting process through market and internet research to identify alternate candidate sources for both active & passive candidates including cold-calling, warm-calling, referral recruiting, online social networking, attending seminars, and networking events.Extended employment offers and assists in the negotiation of wages, terms, and conditionsEmployment with candidates and background checks.Talent Acquisition Manager March 2017 -December 2017Profiles Incorporated, DCSearched, found, identified, and qualified potential candidates through internal databases, job boards, social media and other search engines, contact lists, job fairs, cold calls, etcCreated call lists to qualify and pipeline candidates - screened candidates for function/duties, work history, training, skills, and salary requirementsAttracted highly qualified candidates by continually running descriptive job advertisements on job boards, LinkedIn, and other media outletsContinually built and maintained a pipeline of talent for current and future client demandsGenerated lead and market intelligence for our sales and new client development effortsSr. Legal Recruiter, PM March 2015 - February 2017 TransPerfect Legal, DCResearched, identified, and qualified clear candidates for open IT job positionsWorked with hiring managers to define job requirements, outline job postings, and develop new sourcing strategiesRegularly called upon to troubleshoot difficult positions and source, locate, attract, secure, and close hard-to-find candidatesManaged two legal recruitersDesigned, developed, and maintained the recruitment process for life cycle recruiting of cleared attorneys barred in numerous US and international jurisdictions for translation and document review projectsResearched the legal market to ensure the best recruitment practices and market rates remain competitiveParticipated in virtual career fairs, twice a year with American Public University SystemsUtilized our ADP payment system to ensure all candidates were in good standing with our HR policies and proceduresPerformed legal language / and translation testing for a variety of different languagesLegal Recruiter January 2014 - March 2015Legal Placements Inc., ContractDiscussed terms and conditions of employment for contract attorneys, paralegals, and various legal support staff positions to include direct hire, temp, and temp-to-hire positionsPlaced candidates in appropriate positions based on evaluation of overall candidate credentialsPerformed verification of candidate's educational and qualification backgroundCommunicated effectively and built rapport with various clients to ensure future candidate placementsConducted a full-cycle recruitment system to fill vacant positions within the firmCreated and managed a filing system that allowed the office to operate more efficientlyUtilized QuickBooks and Quicken for payroll purposes, client invoicing, billing, and data entryTalent Recruiter December 2009 - January 2014Starwood Resorts (The W Hotel), DCEstablished recruiting requirements by studying organization plans and objectives, in addition to discussing the requirements with managersBuilt applicant sources by researching and contacting colleges, employment agencies, recruiters, media, and internet sites; presenting organization information, opportunities, and benefits; and maintaining rapportArranged interviews including coordinating schedules; arranging travel; and arranging the interview processImproved organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; and emphasizing benefits and perksDetermined applicant qualifications by interviewing applicants; analyzing responses; verifying references; and comparing qualifications to job requirementsApplicant Tracking SystemsLinkedIn, Indeed, Monster, Bullhorn, Dice, Acentis, iCIMS, Oracle Taleo, Glassdoor, Greenhouse, Calendly and JobVite.EducationB.A. Mass CommunicationsThe George Washington University

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