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Click here or scroll down to respond to this candidateREFERENCESCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLENicole Parks TorresPHONE NUMBER AVAILABLEEMAIL AVAILABLEChanndy KimPHONE NUMBER AVAILABLEEMAIL AVAILABLEJoshua ReesePHONE NUMBER AVAILABLEEMAIL AVAILABLEShayla MacababbadFederal Way, WA 98003 PHONE NUMBER AVAILABLE shayla.ieasha@gmail.com. OBJECTIVETo obtain employment in a dynamic work place that will benefit from my professionalism and skillset as well as expand my knowledge, broadening my experience.EDUCATIONAssociates of the arts (A.A)in Psychology 2014 Argosy University onlineChild Development Associates (CDA) 2012 Bright Horizons University (BHU) SKILLS & ABILITIESAbility to multitask effectively and efficiently with an aptitude for attention to detailAbility to address customer inquiries, complaints and service requests in a warm and professional mannerAptitude for calming frustrated and/or agitated customers/dients and/or childrenCapability of providing satisfactory resolutions for many different situations; strong critical thinking and problem-solving skillsCapacity to build rapport and manage conversational flow, empathetic and understandingAlong with excellent customer service and problem-solving skills (in person or over the phone) I am tech savvy and a fast learner, able to work independently or in a group setting.EXPERIENCEKWA- Korean Womens Association Caregiver June 2023 March 2024 Federal Way, WACared for the ill and/or disabled elderly and assisted with daily tasks as neededAerotek Staffing CI/CT-Contact Investigator/Contact Tracer for WA state D.O.H. December 2020-May 2021 Kirkland, WAWorking from home, I handled confidential, personal information of those who tested positive for COVID-19. Asked important investigative questions with the goal of tracing back to the point of contraction to help facilitate finding the cause, cure, incubation period and ways of contracting COVID-19 to inform the Department of Health, so that they can inform the masses.YWCA of Seattle-King-Snohomish InternNovember 2019-August 2020 Redmond, WAVarious day to day miponsibilities ranging from Administrative/Clencal office duties to maintenance and Janitorial services.Answering phone calls and emails professionally and in a timely manner JOB DUTIES INCLUDED:o Light house chores daily such as cooking,cleaning and running errands. Assisted clientswith dressing, bathing, toileting, and healthtasks such as taking prescribed medications asneeded.o Contacting people with positive results andconducted an investigative survey, compilinginformation in order to trace COVID-19contraction and point of origin.o Attended daily meetings via Microsoft Teams,taking notes for further daily trainingo Participated in weekly and bi-weekly onlinetrainings, taking confidential informationalnotes, furthering training and educationo Knowledgeable of the transmission andincubation period of COVID-19.o Filling important/classified documentso Data entry and creating spreadsheetso Finding resources for YWCA clients and patronso Basic maintenance duties (faxing/replacinglight bulb and fixtures, restocking amenities inshared bathroom facilities.o Garbage and recycling collected and properlydeposed of in its rightful locationso Tending to property, watering gardens, pickingup garbage and debris and parking lot upkeepo Cleaning and sanitizing elevators, stairwells and other common areaso Maintaining health and safety |
