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Seeking a rewarding career in which to incorporate my natural talents and acquired skills effectively as a valuable asset to an innovative business with their vision and mission. Orlando, FLEMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceMerchandiser/ResetLowes - GeorgiaJune 2018 to PresentUsing a planogram in order to build sets for fixtures, furniture, stocking of merchandise in proper placement for Amazon, Lowes and Family Dollar. Forklift Certification. Loading/Unloading merchandise onto trucks/docks or proper shelving placement for receiving department at AmazonDesign/Project EngineerArtisticSouljah inc - Atlanta, GAJanuary 2003 to PresentDesigning and creating ooak projects utilizing modalities not limited to sewing, crochet, decoupage, needle felting, wet felting & more to produce unique handmade clothing & accessories like jewelry, handbags, even baby items & home decor.Being creative by nature & inspired to design is my life. SalesAflac - Orlando, FLJuly 2022 to February 2023Reconciliation, creating rapport, sales, customer service, needs analysis, inbound/outbound calls, monetary transactions, follow up,EstheticianBooth Rental - Melbourne, FLMarch 2017 to October 2019Esthetician- Facial threading. Eyelash extensions. Eyebrow tinting. Ear candling. Facials( vitamin c, microdermabrasion, anti aging, acne, extractions, machine facial). Body Waxing (complete) Nail tech- Manicure. Pedicure. Gel nails. Acrylics. Healthy nails. Foot detox massage. Foot detox. Retail bath/body product salesSales & Marketing along with bookkeeping accounts payable/accounts receivables. Paid & Free Ads, Social Media Marketing, Groupons, Craigslist & much more experience. Full SpecialistMiracle Brow - Merritt Island, FLDecember 2016 to May 2018Facial ThreadingBody WaxingLash ExtensionsFull ThreaderBrow Arc - Vero Beach, FLDecember 2014 to October 2016Facial ThreadingLash ExtensionsCertified Nursing AssistantFriend of The Family HHC - Toledo, OHNovember 2010 to December 2013Demonstrated Companionship, performed Housekeeping and pet care* Assisted with (ADLs) Activities of daily living* Medical transportation, errands and prepared meals* Exceptional patient care, problem solving and provided medication reminders Licensed Practical Nurse InternshipManor of Perrysburg - Perrysburg, OHAugust 2012 to August 2012Initiated, maintained and discontinued IV therapy* Administered medications to 25 patients and documentation* Proficient in trachea, ostomy care and catheter care/insertion* Implemented head to toe assessments* Identified safety hazardsTravel Reservation AgentTravel Impressions - Tucker, GADecember 1999 to December 2001Tech 7 and Sabre software to reserve travel for corporate and personal travel. Providing air, car rental, hotel, cruises and more for clients. Sales and follow up calls and payment assistance where applicable. EducationFull Specialist in Full SpecialistAcademy of Cosmetology - Melbourne, FLFebruary 2014 to December 2014Diploma in Practical NursingBrown Mackie College - Findlay, OHMay 2011 to August 2012Occupational Therapy AssistantBrown Mackie College - Findlay, OHJanuary 2010 to May 2011Skills Facial Threading, Body Waxing, Manicure, Pedicure (4 years) Customer Service Microsoft Office Microsoft Outlook Time Management Typing Marketing Digital Marketing Social Media Management Sales Experience Live Chat Makeup Application Dermabrasion Eyelash Extensions Computer literacy Upselling Planograms Meal Preparation Retail Sales Cold Calling Nursing Inside Sales Payroll Outside Sales Catheter Care Medication Administration Merchandising Management Computer Skills Supervising experience Forklift Warehouse experience Pallet jackCertifications and LicensesFull SpecialistNail care and Skin careCPRCertified Nursing Assistant (CNA)Esthetician LicenseLife Insurance LicenseHealth Insurance LicenseAssessmentsCustomer Service Skills ProficientJanuary 2019Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: ProficientReliability Highly ProficientSeptember 2019Tendency to be dependable and come to workFull results: Highly ProficientVerbal Communication Highly ProficientSeptember 2019Speaking clearly, correctly, and conciselyFull results: Highly ProficientCustomer Focus & Orientation Highly ProficientSeptember 2019Responding to customer situations with sensitivity. Full results: Highly ProficientAttention to Detail ProficientSeptember 2019Identifying differences in materials, following instructions, and detecting details among distracting information.Full results: ProficientSales Representative Call Center/Inbound- Tampa Highly Proficient September 2019Actively listening and responding appropriately; performing common sales calculations. Full results: Highly ProficientConscientiousness Highly ProficientSeptember 2019Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly ProficientAmazon Delivery Associate Highly ProficientOctober 2019Interpreting instructions, reading maps, and solving problems. Full results: Highly ProficientDirect Care Highly ProficientOctober 2019Showing sensitivity and enthusiasm while providing care to patients. Full results: Highly ProficientCustomer Service Highly ProficientOctober 2019Identifying and resolving common customer issues.Full results: Highly ProficientPersonality: Customer Service Fit ProficientOctober 2019Measures the traits that are important for high-quality customer service. Full results: ProficientData Entry Clerk ProficientOctober 2019Maintaining data integrity by detecting errors.Full results: ProficientCorporate Travel Consultant Highly ProficientOctober 2019Assesses personality traits that result in high-quality customer service. Full results: Highly ProficientRetail Cash Handling ExpertOctober 2019Calculating retail transactions and knowing cash drawer policies and procedures. Full results: ExpertFood Service: Customer Situations Highly Proficient November 2019Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly ProficientCall Center Customer Service ProficientNovember 2019Measures a candidate's ability to demonstrate customer service skills in a call center setting. Full results: ProficientSales: Influence & Negotiation Highly Proficient November 2019Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.Full results: Highly ProficientRestaurant Manager ProficientNovember 2019Managing restaurant staff and meeting customer expectations Full results: ProficientCustomer Focus & Orientation ExpertNovember 2019Responding to customer situations with sensitivity. Full results: ExpertOutside Sales ExpertNovember 2019Actively listening and responding appropriately; performing common sales calculations. Full results: ExpertFood Safety Highly ProficientJanuary 2020Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Highly ProficientData Entry ExpertJanuary 2020Entering data quickly and accuratelyFull results: ExpertWorkplace Safety Highly ProficientJanuary 2020Using safe practices at workFull results: Highly ProficientNight Auditor (Hotel) ExpertJanuary 2020Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: ExpertCustomer Focus & Orientation Highly ProficientJanuary 2020Responding to customer situations with sensitivity Full results: Highly ProficientInside Sales Highly ProficientJanuary 2020Actively listening and responding appropriately; performing common sales calculations. Full results: Highly ProficientCustomer Service ExpertJanuary 2020Identifying and resolving common customer issuesFull results: ExpertTeaching Skills: Elementary Classroom Management Proficient January 2020Managing behavior in elementary school classroomsFull results: ProficientFood Service: Customer Situations Highly Proficient November 2019Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly ProficientCustomer Service ExpertJanuary 2020Identifying and resolving common customer issuesFull results: ExpertRetail Skills: Shelf Stocking ProficientOctober 2020Receiving and storing merchandise or product.Full results: ProficientData Entry: Attention to Detail ProficientSeptember 2020Maintaining data integrity by detecting errorsFull results: ProficientCustomer Focus & Orientation Highly ProficientJanuary 2020Responding to customer situations with sensitivity Full results: Highly ProficientWarehouse Associate ProficientOctober 2020Assesses the tendencies that are important for success in warehouse roles Full results: ProficientCustomer Focus & Orientation Highly ProficientJanuary 2020Responding to customer situations with sensitivity Full results: Highly ProficientWorkplace English Highly ProficientSeptember 2020Understanding spoken and written English in work situations. Full results: Highly ProficientSales Skills Highly ProficientSeptember 2020Influencing and negotiating with customersFull results: Highly ProficientVerbal Communication Highly ProficientSeptember 2019Speaking clearly, correctly, and conciselyFull results: Highly ProficientWork Style: Reliability Highly ProficientSeptember 2019Tendency to be dependable and come to workFull results: Highly ProficientAttention to Detail ProficientSeptember 2019Identifying differences in materials, following instructions, and detecting details among distracting information.Full results: ProficientCustomer Service Fit ProficientOctober 2019Measures the traits that are important for high-quality customer service. Full results: ProficientWork Style: Conscientiousness Highly ProficientSeptember 2019Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly ProficientFront Desk Agent (Hotel) ExpertOctober 2019Selecting hotel rooms based on verbal requests and identifying errors in hotel data. Full results: ExpertLogic & Critical Thinking Highly ProficientOctober 2019Using logic to solve problems.Full results: Highly ProficientAttention to Detail Highly ProficientSeptember 2020Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: Highly ProficientCleaner Fit Highly ProficientOctober 2020Measures the traits that are important for successful cleaners Full results: Highly ProficientWarehouse Associate ProficientOctober 2020Assesses the tendencies that are important for success in warehouse roles Full results: ProficientCustomer Service ExpertJanuary 2020Identifying and resolving common customer issuesFull results: ExpertCustomer service fit ExpertJanuary 2021Measures the traits that are important for success for customer service roles Full results: ExpertWork style: Conscientiousness ProficientOctober 2020Tendency to be well-organized, rule-abiding, and hard-working Full results: ProficientWarehouse shift leader ProficientOctober 2020Supervising warehouse staff and maintaining safety and security standards Full results: ProficientHairstylist skills ProficientSeptember 2020Building and retaining clientele through quality client interactions Full results: ProficientForklift safety Highly ProficientOctober 2020Best practices and safety hazards in forklift operation Full results: Highly ProficientProblem solving ExpertNovember 2019Measures a candidate's ability to analyze relevant information when solving problems Full results: ExpertNursing assistant skills ProficientOctober 2019Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: ProficientFront desk agent (hotel) ProficientJuly 2021Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: ProficientCustomer focus & orientation ProficientJuly 2021Responding to customer situations with sensitivity Full results: ProficientWork style: Professionalism Highly ProficientAugust 2021Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Highly ProficientWork style: Professionalism Highly ProficientAugust 2021Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Highly ProficientWork style: Reliability Highly ProficientAugust 2021Tendency to be reliable, dependable, and act with integrity at work Full results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationCOMPUTER SKILLS* Microsoft Office (Word, Excel, PowerPoint)* Data Entry 10,000kph and Typing 45wpm |