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Title Customer Service Office Manager
Target Location US-NC-Leland
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Lyn Ct NELeland, NC Street Address
PHONE NUMBER AVAILABLE CellEMAIL AVAILABLEObjectiveTo obtain a position utilizing my education and experience, in a way to help others, with new daily challenges.Professional SkillsMicrosoft Office Microsoft Windows 10Telephone SkillsOffice ProceduresCustomer Service SkillsAccountingBusiness MathBusiness EnglishManagement SkillsDetailed OrientedEducationArkansas State University, Jonesboro, ARB.S. Agriculture Business and Economics, Completion Date: 08/1990Employment SkillsDeveloped ability to work in a fast-paced atmosphereMaintained excellent customer relations and developed customer rapportDiplomatically resolved customer complaints on as-needed basisAccurately calculated and made daily depositsAbility to follow instructions well and make decisions with no supervisionMotivated and supervised employees on daily basisMaintained all record-keeping procedures without errorDelegated responsibilities to employees to meet companys expectationsEffectively developed telephone communication skills and consistently met quotasEmployment HistoryCommodity Broker/Office ManagerCavenaugh Financial Group, Jonesboro, AR03-97/10-98Responsible for maintaining existing accounts, placing client orders and client compliance. Also responsible for reviewing all brokers tickets for accuracy and have them make corrections as needed. In charge of all office purchases and keeping track of all money that came in from clients. Received experience creating necessary reports through Microsoft Excel and Access.Sales Assistant TraineeHilliard Lyons, Jonesboro, AR10-98/04-99Answered phones, filed, took in deposits, and went through mail. Keyed in new accounts, order changes, printed out news and daily runs. Assisted Brokers in monthly statement filing.Loan Operations ClerkBoatmens of NE Arkansas, Jonesboro, AR10-96/03-97In charge of reviewing installment loan packages, that were to be mailed. Also responsible for keeping up with other Commercial Loans via computer.Loan Compliance ClerkBoatmens First National Bank, West Plains, MO02-91/08-96Responsible for the review of new notes and Loan Officer mistakes. Also handled the monthly report of write-ups of these notes. Keyed all new commercial loans, renewal payments, and note changes. Trained on writing new installment notes. Received experience operating personal computers, back computer terminals, adding machines and other office equipment.Stay at Home Mom/Home School InstructorWest Plains, MO  Roanoke, VA4-99/11-09Homeschooled my two daughters for four years, keeping all records and doing all planning. Assisted Speech Therapist with therapy for my youngest daughter for four years.

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