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Kansas City, MOEMAIL AVAILABLEPHONE NUMBER AVAILABLECapable of detecting and resolving issues, promoting new products, and exceeding sales targets.Dedicated and detail-oriented [Job Title] with multitasking, follow-through, and problem-solvingexperience gained during [Number] years in customer service and support.Customer Service Representative with exceptional oral and written communication, active listening, andproblem-solving abilities.Adapts quickly to changing seasonal demands, needs, and priorities.Work ExperienceCustomer Service Representative AgentUs bankCustomer questions about available merchandise, sales, current prices, and upcoming company changeswere answered by me.Assisted [Number] customers by answering questions, responding to inquiries, and handling phonerequests in an average [Timeframe].Provided customers with advice and assistance, paying special attention to their specific needs or desiresFront ReceptionistHomeless shelterKept records in [Software] to keep [Type] data up to date by entering and updating data.Routed incoming calls to the most qualified personnel and departments within the company.Was in charge of sorting and distributing mail correspondence between departments and personnel, aswell as parcel packaging, preparation, and timely shipping.Monitored the premises, screened visitors, updated logs, and issued passes to maintain security.Front ReceptionistBoys and girls clubWas in charge of sorting and distributing mail correspondence between departments and personnel, aswell as parcel packaging, preparation, and timely shipping.Was in charge of sorting, receiving, and distributing mail between departments and personnel.Answered phone calls from clients, vendors, and a variety of other callers looking for information.Provided customer service and resolved or escalated issues to management for resolution.EducationWashington High School - Kansas City, KS2008SkillsData entry Credit card processingCustomer needs assessment Money handling abilitiesExcellent with kids Excellent communicationQuick learner Credit and collectionsCustomer satisfaction Customer serviceRetail store support Creative problem solvingComputer skillsPatient careHospital experienceOrganizational skillsPhone etiquetteMedical receptionistOffice experienceCustomer serviceMedical office experienceCertifications and Licenses |