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Customer Service Project Management Resu...
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Name Available: Register for Free
Title Customer Service Project Management
Target Location US-GA-Columbus
Email Available with paid plan
Phone Available with paid plan
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04/2023 to CurrentStreet Address /2023 to 10/2023Street Address /2020 to 02/2023Street Address /2017 to 05/2020Candidate's Name
SkillsResource AllocationWorkflow CoordinationWorkflow ManagementTask DelegationScheduling ExpertiseProject ManagementReport PreparationClient RelationsTechnical KnowledgeProduction SchedulingDocument ManagementCreating Purchase OrdersManufacturing SupportEquipment OperationBatch ProductionEquipment CalibrationShipping CoordinationMaterials HandlingComplex Problem-SolvingProduct InspectionMachinery OperationExperienceProduction Coordinator / CSRHostessCoordinated and scheduled daily production activities to ensure efficient operations. Prepared and maintained accurate records of production processes, materials used, and finished products.Monitored inventory levels of raw materials and ensured timely replenishment. Developed standard operating procedures for production personnel to follow. Provided training to new personnel on safety protocols and equipment operation techniques. Communicated with vendors to order supplies needed for production operations. Production WorkerKia MotorsOperated forklift to move materials and finished products within warehouse. Loaded and unloaded delivery trucks with pallet jacks and hand carts. Inspected product quality prior to packaging and shipment. Assisted in setting up production lines for manufacturing processes. Maintained inventory of raw materials, tools, parts, supplies, and finished goods. Performed minor repairs on machinery as needed.Customer Service CoordinatorWalmart Distribution CenterProvided customer service assistance to customers via phone and email. Developed relationships with customers to ensure satisfaction. Assisted in the development of quality assurance standards for customer service operations. Researched new products or services that may be beneficial to customers. Coordinated customer service activities, including responding to inquiries, resolving complaints, and providing product information.Generated reports on key metrics such as call resolution times, number of customers served. Administrative AssistantKoch FoodsProvided administrative support to the executive team, including scheduling meetings and managing calendars.Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.1031 Ashley Station Bvld, Apt 301, Columbus, GA 31904 PHONE NUMBER AVAILABLE EMAIL AVAILABLE 2013Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.Managed incoming calls while providing information or transferring callers to appropriate personnel. Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies. Education and TrainingHigh School DiplomaWebster County School

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