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Click here or scroll down to respond to this candidateCandidate's Name
Street Address West Rancho driveLitchfield Park, Arizona Street Address
CELL/RES: PHONE NUMBER AVAILABLEEMAIL: EMAIL AVAILABLEPROFILE: Professional network and database administrator with Telecom experience to include; Analog, digital, fiber optics and VOIP communications. An analytical, results oriented problem solver that is extremely detailed. Innovative, foresighted, resourceful, communicative and able to handle challenges with proven history of increased productivity. Self-starter, who learns quickly.HIGHLIGHTS OF QUALIFICATIONSNetwork & Database AdministrationDesktop and Server Installation and MaintenanceNetwork Installation/MaintenanceRight of way service / MaintenanceFiber Optics Installation/MaintenancePrinter ManagementPhone Systems Installation/MaintenanceSELECTED ACHIEVEMENTSPlanned and organized the installation, build out and turn up of a multimillion-dollar fiber optic network. Resourceful, creative and detailed in work completion. RESULT: Project finished ahead of schedule, saving the company thousands of dollars in labor cost.Took a results oriented approach for digital test company. Applied analysis, detail and resourcefulness. Completed projects that were thought to be impossible. RESULT: Multiple vendors sold millions of dollars worth of equipment to my employer as a result of effort.Protected a multimillion-dollar fiber optic network during the railroads double track project. Planned and organized efforts of 6 employees spread out over 400 miles of railroad right of way. RESULT: Maintained 100% reliability.Organized major departmental moves. Analyzed work flow areas and created new ways to achieve quality results with existing capitol. Trained fellow employees. RESULT: Increased production by 100%.Foresaw maintenance problems on company equipment during departmental moves and instituted new procedures that cleaned hard drives, maxed out RAM and insured that all users had fully working workstations with access to all their applications. Analyzed the lack of maintenance procedures. Created procedures. RESULT: Help desk tickets resulting from moves was cut by 99%.EDUCATIONAssociate Degree Network and Database Administration Oct. 13, 2003 (Highest Honors)Bachelors Degree Computer Science - Information Systems Security - Sept. 03, 2006 (Highest Honors)Numerous Vocational Diplomas in CommunicationsOBJECTIVE: A leadership position utilizing analytical and problem-solving skills to provide cost effective solutions while enhancing customer satisfaction within the Information Technology industry.PROFESSIONAL EXPERIENCEPFI Tech Phoenix, AZ April 2024 to PresentNSP Field TechnicianRepair customer-based printers.Install, maintain, repair printersProvide network level support for infrastructureMaintain onsite security for the network and physical security of the facilityTesla Corporation Peoria, AZ May 2016 to Dec 2023Senior Information Systems TechnicianMaintain inventory and storage systems Active Directory, EtcInstall, maintain, repair desktop PCs and printersProvide network level support for Cisco switches, routers and infrastructureMaintain onsite security for the network and physical security of the facilityProvide organizational support for apps, data access and security through Microsoft Intune.UNIVERSITY OF KENTUCKY Lexington, KY Sept.2014 to Apr.2016Field ServicesInstall and repair laptops, desktop PCs and network printersProvide support for adding new users, moves and changes of existing personnelProvide support for I phones and I padsROADRUNNER PHARMACY Phoenix, AZ Feb. 2012 to Aug. 2014System Administrator/Desktop SupportMaintain servers and storage systems Active Directory, EtcInstall, maintain, repair desktop PCs and printersMaintain the company call centerProvide Telecom support for installs, adds, moves and changes Cisco, Avaya and NortelUNIVERSITY MEDICAL CENTER Tucson, AZ June 2006 to Jan.2012Information Technology Specialist (Client Support Level 3)Install, maintain, repair desktop PCs and printersInstall, maintain Avaya and Cisco Phone switch and voice mail/messaging systemsProvide network level support for Cisco switches, routers and hubs for 5000+ usersProvide server support to the server team for various servers, print servers etc.COMPUTER SCIENCES CORP Tucson, AZ Mar. 2004 to Aug 2006Network TechnicianInstall, maintain, repair desktop PCs and printersInstall, maintain software applications through desktop and/or network downloadsProvide server support, back-ups, new users, system monitoring, PC Imaging, Network devicesProvide phone installation and support for Nortel 81C switch with 5000 users (Moves/Adds/Changes)MGA/NETSIAN Tucson, AZ July 2002 Apr.2004Fiber/Network TechnicianInstall Fiber Optic lines, CAT5e cable for voice and data, terminations and testingInstall PBX lines and T1s to Central Office, terminate and testLEVEL 3 COMMUNICATIONS Tucson, AZ Mar. 2000 Aug. 2002Senior Route TechnicianInstrumental in initial set up of communication shelters, wiring and equipment installationConducted set up and testing of computers and telephone equipment and alarm systemsMaintained long haul voice and data communications through LAN and WAN networksMCI WORLDCOM Alexandria, VA Apr. 1988 Feb. 2000Field EngineerMaintained 12 sites and all associated equipment, i.e. Nortel OC-192, Nortel OC-48, Alcatel RegionsMaintained computers, voice / data equipment, Motorola Radios, and necessary test equipmentTECHNICAL APPLICATIONSMS Office (2000,thru Office 365),Windows OS (98/2000/NT/XP/Win7 & 10),Windows 2008 & 2012 Server, Cisco Routers/Switches, Novell, Visio, Linux, Visual Basic 6, MS Project. Avaya phone systems |
