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Title Home Health Customer Service
Target Location US-MD-Baltimore
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Washington DC * PHONE NUMBER AVAILABLE * EMAIL AVAILABLESUMMARYI offer recent, hands-on experience working with special needs children in education, and recent experience in home health aide care. Through my career I have cultivated a skillset of exceptional customer service, patient-centered care, and strong communication skills. EXPERIENCEMelwood August 2023 - February 2024Educational Aide Taught 3rd-5thgrade special needs students at Appplegrove Elementary School Assisted teachers in group study, homework assistance, providing students with tech support, overseeing recess, and anything else required by the students Employed student-centered education techniques to provide personalized, responsive care Casenoted all student interactions, collaborated with students to create flexible learning plans Private Home Health Aide Service  Mrs. Wellington May 2023  August 2023 Home Health Aide Provided home health care to individuals in need of all-inclusive home healthcare Administered medications, provided housekeeping services, sponge bathing, grooming, and companionship Collaborated with supervisor and the patients family to ensure quality and responsive service deliveryWashington Regional Council June 2018  Oct 2021Decorator This position was affected by the pandemic COVID 19 and caused a delay in work availability. I continued to perform the same duties and responsibilities coordinating trade shows, greeting clients, Assembled events; dealt with facility project managers to ensure positive event outcome. National Art Gallery  Washington, DC Dec 2011  Nov 2012 Utility Aide Provided great customer service to support clients with utensils as required to ensure customers satisfaction. Managed salad bar and provided fresh produce and maintained supplies to ensure a fresh salad bar. Maintain a clean working environment.Washington Regional CouncilDecorator June 2000  Oct 2010 Coordinated trade shows, greeted clients, ensured daily operations and reported discrepancies to management. Assembled events; dealt with facility project managers concerning logistics and equipment. Lunch events and ordered materials for stations. Dept of Human Social Service  Washington DC May 2009  Feb 2009 Front Desk Clerk (Volunteer) Manage incoming calls and assign them to the appropriate contacts. helped with tasks associated with planning education classes, including getting participants, and helping set up training events for over 100 attendees. Greeted and assigned customers to case managers. Marketed and sold products to various vendors such as perfume and marketable products. BRG Associate  Washington DC Jan 1995  June 1996 Front Desk Mental Health Counselor Assisted clients with Medication monitoring and documented the MAR. Chaperoned clients while clients were being transported to and from medical appointments. Assisted the clients with ADLs skills and money management and purchasing items. EDUCATION Teambuilders Academy TBA Upper; Marlboro MD Feb 2015  Oct 2015 Certificate in PC Specialist Program, Technical Leaning Center, Wash DC May 2013- June 2014

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