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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Redfield StreetPhiladelphia, PA Street Address
PHONE NUMBER AVAILABLEs.raginsStreet Address @gmail,comExperience Customer Representative: Patient Coordinator: Supervisor:Skill: Word, SmartSheet, Outlook, Scheduling Software, Customer ServiceMedical TerminologyWork Experience:Patient Service Assistant:Helping At HomeAugust2015-PresentCommutate with doctors and nurses regarding client care.Schedule appointmentsDocument all information regarding clients care.Assist client with personal care.Organize medication reminder.Customer Representative/SupervisorFamily First Home Care - Philadelphia, PAAugust 2021-July 2024Respond to a high volume of calls regarding complaints, cancellations, schedulesDocumented all information and follow up to ensure a resolution.Inputted and update customer informationSupervised coordinator schedules to coincide with Billing and payrollSupervised with new-hire orientation and employment verificationSupervised coordinators for yearly audit.CoordinatorRound The Clock Home Care- Philadelphia, PADecember 2019 March 2020Communicated with caregiver in regards to updated physicals, in-services.Responded to large volume calls concerning schedules, complaints and clients needs.Monitor hours to avoid overtime and overwork staff.Maintained computerized schedules to coincide with payroll.Responsible for ordering office supplies when needed.Education:Medical Billing Pioneers International INC November 2001Excelsior High School High School Diploma June 2001 |
