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Title Front Desk Quality Assurance
Target Location US-SC-Myrtle Beach
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objectiveTo secure a position at this organization where I can maximize my management skills, quality assurance, program development and training experience.EDUCATION2018-2020: Excelsior Community College, Bachelors Degree in Finance and Management (E-commerce, Administrative communication, Strategic Management, organization behavior, human resource management.2016-2018: Excelsior Community College Associate Degree in Business Administration (business ethics, oral communication, customer service, business law, psychology.)WORK EXPERIENCEFreelance Account officerduties:Balancing books for various small business (Stylegenie, malzstyles, juliets bridal services)Processing monthly payrollGeneral administrative dutiesPreparing monthly financial statementsLutsen Resort on Lake Superior - 2022-2023Lutsen, Minnesota(Front Desk Agent)Duties:Book reservation for potential guests.Check in and check out guests.Audit guest reservations to make sure all payment have been made.Write end of shift report to make sure we have a record of what took place each day.Distributing, Coordinating and Organizing correspondenceProviding general administrative supportBustamante Hospital for Children - 2019-2020Kingston, Jamaica(Payroll officer)Duties:Check invoice for inaccuraciesUpdate cash book.Prepare monthly traveling for traveling officers for all groups (Medical, Nurse, and bio Medical)Photocopying of employees information for future records.General administrative dutiesMt Olympus Theme Park and Resort Park - 2019Wisconsin dells, WIHousekeeping SupervisorDuties:Oversee the work of housekeepers and ensure that the facilities are kept clean and tidy before the guesses are checked in.Maintain a level of excellent organizational and communication skills and also solve any issues a guess have.Update the front desk staff of the rooms that are ready.Check rooms and common areas, including stairways and lounge areas, for cleanliness.Maintain the quality of housekeeping with routine checks.Establish and educate staff on cleanliness, tidiness and hygiene standards.National Land Agency - 2017-2018Kingston, Jamaica(Land Title Officer)Duties:Pull land titles for customers who request a copy of their land title.Take call and answering to guess inquiriesRefiling of land titles that were pull through the day.Take payments from customers for a service that was provided.Arranging correspondents and organizing meeting arrangements in adherence to organizational procedures, with vast experience with record keeping and detailed reporting.SKILLSMicrosoft Office SuiteSolid understanding of basic bookkeeping and accounting payable principlesProven ability to calculate, post and manage accounting figures and financial recordsData entry skills along with a knack for numbersHands-on experience with spreadsheets and proprietary softwareProficiency in English and in MS OfficeGeneral knowledge of accounting principles, mathematical comprehension, data analysis and Report writingREFRENCESAvailable upon request.

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