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Senior Project Manager with Active Secret ClearanceStreet Address
EMAIL: EMAIL AVAILABLEPhone: PHONE NUMBER AVAILABLEI Have been working in the Information technology field for approximately 25 years. I bring to the table a very good work ethic with the diversity to work with all groups of people on multiple projects at the same time.I Have progressively moved through many job functions and roles to include Management to Director level positions.Have lead many cross functional groups on technical discussions vetting of requirements from both the business side of the project to the technical side.Created Engineer design documents and System Architecture Design Documents.Ran Infrastructure projects from conception to conclusion making sure the projects finished on time and under Project budget.Identified any risks associated with each milestone and worked with the infrastructure teams to document the solution and define the mitigation steps and escalation points for each risk issue. Compiled and put together weekly reports on current status and next steps for all projects I was managing on a weekly basis. I would present the reports to my management, and project owners on a weekly or bi-weekly basis. The reports were created through different platforms depending on how the stake holders and project owners wanted them for example, I created reports through power bi, ppt, excel, dashboard reporting through Jira and Sheets..Accomplishments:Entraedge Contracted to City of Chandler:Led the full project life cycle for all of the largest multi-million dollar projects for the Infrastructure teamoCity of Chandler Wifi-6 design and implementation.oCity of Chander Down-town Refresh of technologyoCity of Chandler Infrastructure RefreshoCity of Chandler Solar Winds upgrade.oCity of Chandler 3 party Vendor managementTook over the daily activates of the Senior Manager of Infrastructure and Data Services teams.Vetted and introduced a formalized the Enterprise Change Management Process and adoption.Helped bring in Smart Sheets as both a Project Management tool and PPM tool for Resource Management and allocation.Was added to and participated in the Weekly leadership meetings as a contractor.VMware:Restarted the CMMC and Executive Order projects. Created dashboards and project trackers for risks and high-level dependencies.Created Executive reporting for VMware senior leadership, along with monthly meetings with all senior leadership to make sure they were up to speed and current with project status.Ran multiple meetings across cross-functional teams to make sure all changes were reflected and documented from the teams project managers.CVS / Aetna Health Insurance:Ran Infrastructure projects from conception to conclusion, making sure the projects finished on time detailed in the Project Schedule I created and under budget.Identified any risks associated with each milestone and worked with the infrastructure teams to document the solution and escalation points for each risk issueCompiled and put together weekly reports on current status and next steps for all projects I was managing on a weekly basis. I would present the reports to my management, and project owners on a weekly or bi-weekly basis.lead implementation manager for the Azure project from inception to completion.I managed all aspects of the project to include budgeting, forecasting, Vendor Management, document creation to include Project Plans, Change Notices, and Meeting minutes.As the implementation manager I worked with the business and technology teams on a weekly basis to ensure there was no roadblocks or issues that were not being addressed by the PM, I also worked with the project manager if he or she came across anything they did not know how to move forward with. I made sure scope creep did not effecting timelines or task completion.I would schedule the cutovers and submit all change notices with approvals from directors level and executive level in order conduct the change or cutovers on the weekends during maintenance windows.I was the lead Infrastructure Project Manager for the Data-Center shut downs and openings across the US when CVS bought Aetna.Scheduled all data transfers to coincide with the changement processBrought in 3rd party Vendors for transfer mitigation and resolutionWorked with Windows and Unix teams to determine each server EOL, and identified which servers would be going from Physical to VirtualWorked with all applications teams to verify their applications would run on the new level of supported OS and then schedule the change process for testing in QA Dev and then Prod before going liveDocument and inform the Project Stake holders on progress and any scope creep while making sure it was minimal to the projectDocumented all risks associated with moves and server shut downs along with steps for mitigation.American Express:Moved the team off an old ticket tracking software onto JiraCreated System Architecture documents to support different Application infrastructureCreated automated reports for ticket aging.Created training material for end users on how to use the new systemHeld Weekly meetings with different business and technical units to drive change in process.American Airlines:Lead Architect / Engineer for Design and Design review on the Infrastructure Design review board Worked with the different Business Units to identify and produce requirements for their application stacks which included Storage upgrades, Network speed increase, Load Balancing through F5, implementation of Oracle 12c and application recovery times in case of outagesCreated System Architect Design Documentation to support the design and implementation of Solution that I provided.Was the Lead Engineer and conducted all POC's and design review for CMDB.Led discussion with Business units to identify requirements, created documentation, updated roadmaps. Interviewed and brought vendors on site for tool selection process Conducted POC's for the CMDB both at Phoenix site and Dallas Fort worthLead Infrastructure Engineer in the CEQ (common engagement question) teamWorked with 3rd party vendors for Advancement of new VMware technologyIndependent Health:Delivered roadmaps that enhanced operational efficiency and provided visionary guidance for solution architects.Lead the design and implementation of VMware View environment Worked with VMware on design and implementation of servicesWas single point of contact for VMware vendor through out projectDesigned and implemented Virtual Desktop through VMware working with development teams and VMware.Created a virtual store to check out applications which lowered licensing cost across the organization for thin client users.Worked on vCloud design for IaaSDesigned vCenter Operations Manager to fit within the current architecture.Created and updated documents and procedures for the Infrastructure Architecture library for independent healthWorked with the business to identify baseline requirements and the designed solutions following VMware best practices gained from working with the VMware team.Work ExperienceSenior Infrastructure Project Manager / 3rd party vendor managerEntraedge contracted to the City of ChandlerMay 2023 to PresentLed the full project life cycle for all of the largest multi-million dollar projects for the Infrastructure teamoCity of Chandler Wifi-6 design and implementation.Led and managed all aspects of life cycle for the project.Implemented DNA Centre for this as well along with upgrading the switches, creating heat maps working with vendor to solidify design and AP placement for 60 buildings.oCity of Chander Down-town Refresh of technologyManaged the project through all life cycle process, along with creating reporting for C suit executive.Created all project plans for the project, led weekly meetings to gain updates as need or create on off working groups session.oCity of Chandler Infrastructure RefreshManaged the project through all life cycle process, along with creating reporting for C suit executive.Created all project plans for the project, led weekly meetings to gain updates as need or create on off working groups session.oCity of Chandler Solar Winds upgrade.oCity of Chandler 3 party Vendor managementTook over the daily activates of the Senior Manager of Infrastructure and Data Services teams.Vetted and introduced a formalized the Enterprise Change Management Process and adoption.Helped bring in Smart Sheets as both a Project Management tool and PPM tool for Resource Management and allocation.Was added to and participated in the Weekly leadership meetings as a contractor.Senior Info sec Project Manager for VMwareConsult our Source - San Francisco, CAApril 2022 to December 2022Restarted the CMMC and Executive Order projects. Created dashboards and project trackers for risks and high level dependencies.Created Executive reporting for VMware senior leadership, along with monthly meetings with all senior leadership to make sure they were up to speed and current with project status.Ran multiple daily meetings across cross-functional teams to make sure all changes were reflected and documented from the teams project managers.Worked with outside vendors to be certified for the executive order And CMMC projects.Created and assigned tasks to individuals while working with their managers to ensure they had enough cycles and funding for the projects.Senior Infrastructure Project Manager / Infrastructure Implementation managerCVS HEALTH (Aetna) Health Insurance - RemoteMay 2017 to Dec 2022Job Description:Accountable for the development, implementation and ongoing management of more complex projects which typically impact more than one of the following: process, system, product and/or function and may run a year in duration.Fundamental Components:Developed and implemented strategic project plan to achieve business goals as directives indicated for meeting requirements.Proactively leads project and/or business by setting direction of project, creating project plan, timeline identifying key milestones and additional resources needed on selected project(s)Identifies gaps and recommends enhancements related to new and/or existing products, services and workflows based on broad view of the organizationSolicits and evaluates internal and external customer feedback to enhance continuous quality improvementResponsible for managing the budget and/or financial implications of more complex projectsGroup facilitation/presentation influencing various internal (these may be cross-functional/segment)and external parties (e.g., vendor management)Identifies issues that may stall project and addresses them by either resolving the issue or creating an alternative solutionTracks progress and communicates project(s) status on a regular basis to all impacted partiesBuilds communication plans for implementation to ensure all impacted parties (up stream/downstream) are informed of next steps for completionMay mentor and/or manage othersActs as an advocate for change may require influencing others to see the value in project, including managing interpersonal sensitivities and articulating the strategic view to ensure project alignment.Background SkillsSolid Project Management and supervisory skillsProven ability to affect change/interpersonal skillsPast positions required acting a project lead and directing a teamPast experience includes development of budgetsProven communication skills both written and verbalProven track record in meeting project milestones and negotiating for resources.BS/BA or equivalent experience and 5-7 years of management experience related to standards &measurements, technology, systems, processes etc preferredSenior Full Stack EngineerTEK Systems - Tempe, AZDecember 2015 to April 2017Setup and ran the Obstacle Removal TeamTransferred the old ORT Application to a JIRA based solutionCreated users, permission levels, and assignment matrix for Assignment and follow-upsHelped create new reports for aging tickets, tickets not be updated by reporter, and held weekly meetings with users to gain information on where they stood in implementation stepsWorked with multiple dev teams and application team to identify the processArchitected solutions for Mac stabilization in the enterprise working with 3rd Party VendorsData Loss Protection for Mac (End Point Protection from MacAfee)Secure Encrypted Email for Mac (API Mac)Softphone for Mac (Jabber)Worked with Directors, VPs, and Engineers to address the obstacles they were facing during projects or day-to-day operationsWorked with VP, Directors, and High level Architects to address miscommunications contained in the daily process they were utilizing.Directed and was part of the revamp of Architectural Process documentation and Process used indifferent Business units.Made the processes for deployment and application mobile testing available to the enterprise through SquareUsed Microsoft Visio, Word, and PowerPoint for Architecture documentation and presentations to VPsand Stakeholders for the departments to demonstrate of present solution being worked.Helped define areas of improvement for both current processes and for direction on creating new documentationSetup and Conducted Proof of Concepts (POCs) on new applications suitesCreated roadmaps and various documents pertaining to Engineering and ArchitectureWorked directly with the Change Management Team (more as a Process Engineer) and identified loopholes in change management, created new documentation for enterprise consumptionSenior Infrastructure Architect / Design EngineerTEK Systems - Tempe, AZSeptember 2014 to December 2015Led the discussions with different Business units to identify both Functional and Non-Functional requirements for new projectsAttended design meetings as the Lead in Infrastructure Design Architect/EngineerWorked closely with Project Management to identify the correct resources for projects.Designed the infrastructure to meet requirements defined by business in accordance with the project scope while maintaining Scope creep Lead the team on Vendor ManagementWorked with Vendors to conduct POCs in both Dallas and PhoenixWas the lead Architect / Engineer for CMDBWorked with IBM and HP on CMDB process and POC of each toolsetSetup Conducted Proof of Concepts (POCs) on new applications suites, created documentation on fails and wins of the Application suite that was being tested.Created process documentation, roadmaps, and various documents pertaining to Engineering and ArchitectureWas a member of the Architectural Review Board (CEQ) for design and new implementationSolutions ArchitectCloud62 - Amherst, NYOctober 2013 to September 2014Worked with clients to outline design requirementsRecommended best practices to be followedLead and mentored the development team on the projectLead the team to meet all delivery dates for coding and cross platform testing to include all regression testingPresented all project related information directly to clientMaintained scheduled deliverables and met all timelinesLed the training of the client to fully understand the capabilities of Sales Force as a platformEnterprise ArchitectIndependent Health - Buffalo, NYAugust 2010 to January 2013Provide strategic direction, guidance notes, position papers and design principles to the Information Technology department. Ensure close alignment between business objectives, IT design principles and solutionsUsed models and architectural frameworks to identify key relationships and gaps between business objectives, process, and technical systems. Delivered road-maps that enhanced operational efficiency and provided visionary guidance for solution architectsLead the design and implementation of VMware View environment Worked with VMware on design and implementation of servicesWas single point of contact for VMware vendor through out projectDesigned and implemented Virtual Desktop through VMwareCreated a virtual store to check out applications which lowered licensing cost across the organizationWorked on vCloud design for IaaSDesigned vCenter Operations Manager to fit within the current architectureCreated and updated documents and procedures for the Infrastructure Architecture library for independent healthWorked with the business to identify baseline requirements and the designed solutions that were both cost effective and performed to meet the needs and requirements of the business.Tasked as a team with reducing overall administration costs by $6 million dollars by identifying duplicate technologies and designing more cost effective solutions, with a streamlined support base Was a member of the Enterprise Architectural Council where we would discuss Architecture Exceptions, New Project, New Applications, and Security requirements that needed to reside in the current architectureInfrastructure ArchitectIndependent HeathSeptember 2008 to January 2010Responsible for all infrastructure projectsDesigned solutions to fit into existing architectureDocumented design processMaintained TCO for all projectsLead a team for project implementationDocumented support documentation for the support teamLead Architect for the Data WarehouseRetired the existing EDW while designing and implementing a new warehouse using KalidoDesigned the new Informatica architecture moving from physical to virtual environmentsDesigned the infrastructure to migrate Informatica from AIX to Red HatLead the team on implementation of the new Informatica regionsWorked with the business to define D4C levelsClosely worked with Privacy and Security team to make sure the architecture was secure. Reduced cost through negotiation with Red Hat for overall licensing cost.Senior Project ManagerRR Donnely - Niagara Falls, NYAugust 2007 to July 2008Senior Project Manager for Travelers InsuranceManaged a development team for coding of printing products for Travelers monthly mailingReported directly to sales director on new development taking place on requested product lines Lead the team to meet all delivery dates for coding and cross platform testing to include regression testingManager System AdministratorPioneer Credit Recovery - Arcade, NYFebruary 2006 to July 2007Managed a team of System AdminsReported directly to the IT DirectorWorked with the business to enhance current applications both home-grown and best of breed.Assigned work to the Sys Admins in accordance to their skill setsManaged the budget for run the business (RTB) projectsService Desk ManagerPioneer Credit RecoveryJuly 2005 to February 2006Managed a Service Desk, which had 6 locations across NY.Managed first call resolution and reported monthly numbers to upper managementSystem AdminOneNeck IT - Scottsdale, AZ March 1999 to May 2005As a Service Desk I handled all calls for both national and international companies.Created user IDs through a Unix interfaceMonitored network systemsManaged tape back upMaintained high level of first call resolutionSystem administration including troubleshooting and break/fixWorked directly with customers to improve network speed and dependabilityongoing support for networks for all companiesLAN / WAN router configurationCompleted tickets assigned to me from the Service DeskEducationBachelor of Arts in E-Business in E-BusinessUniversity of Phoenix - Tempe, AZ2001 to 2003Associate in Computer Information Systems in Computer Information SystemsRemington College - Tempe, AZ1999 to 2001SkillsMicrosoft ProjectProject managementProcess mappingVendor managementLeadershipManagementEnglishVMWareMicrosoft SQL ServerAgileVisioProject planningNegotiationScrumProduct developmentCommunication skillsSDLCITTime managementRisk managementProject management methodologyConfluenceIT project managementTechnical project managementProject management lifecycleSoftware project managementWaterfallAnalysis skillsProgram managementProduct managementMilitary ServiceBranch: United States Marine CorpsService Country: United StatesRank: SergeantSeptember 1994 to September 2002MOUNT (Military operations on Urban Terrain) InstructorAssessmentsScheduling FamiliarJanuary 2022Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: FamiliarProject timeline management FamiliarNovember 2020Prioritizing and allocating time to effectively achieve project deliverables Full results: FamiliarManagement & leadership skills: Planning & execution FamiliarJanuary 2022Planning and managing resources to accomplish organizational goalsFull results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |