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Click here or scroll down to respond to this candidateCandidate's Name
(Street Address ) 356-8060 EMAIL AVAILABLE https://LINKEDIN LINK AVAILABLEIT Management Systems Administration Network Security Strategic IT PlanningDynamic IT Professional with extensive experience spanning over a decade in IT Management, Systems Administration, and Network Security. Demonstrates expertise in overseeing complex IT projects, optimizing system configurations, and enhancing network security protocols. Recognized for leadership in driving IT infrastructure development, managing large-scale migrations and integrations, and ensuring compliance with information security standards. A strategic thinker and problem-solver who excels in fast-paced environments, delivering innovative solutions and leading technology-driven transformations. Public Trust ClearanceExpert in collaborating across departments to align IT strategies with organizational goals, ensuring seamless operations and system reliability.Proven track record in leadership, capable of inspiring teams to achieve excellence in project delivery and operational efficiency.Exceptional ability to identify and implement process improvements, reducing costs and increasing system performance.Strong communication skills, adept at engaging with stakeholders at all levels to gather requirements, provide updates, and drive IT initiatives.Analytical and detail-oriented, with a keen ability to analyze system vulnerabilities, execute risk assessments, and deploy proactive security measures.Technical Skills: System Upgrades, Salesforce, Program Installations, Servers, Hardware, RHEL 6/7/8, Centos, Windows, Linux, VMWareAREAS OF EXPERTISEIT Systems Management, Windows and Linux Administration, Oracle Fusion Middleware, VM Ware and Virtual Box, Disaster Recovery Planning, Network Infrastructure Development, Data Center Management, Automated Software Deployment, Information Security, Patch Management, Backup and Recovery, Customer Service Excellence, Technical Documentation, Business Expansion, Team Development, Community Networking, Problem Resolution, Strategic IT Planning, Systems Integration & Optimization, Cloud Computing Solutions, Virtualization Technology, Cybersecurity & Threat Intelligence, Network Architecture & Infrastructure, Performance Tuning & Capacity Planning, IT Governance & Policy Development, Data Privacy & Compliance (GDPR, HIPAA), Enterprise Resource Planning (ERP) Systems, Business Continuity & Disaster Recovery, DevOps Practices & Tools, Software Development Lifecycle (SDLC), Agile & Scrum Methodologies, IT Service Management (ITSM), Customer Relationship Management (CRM) Systems, Big Data Analysis & Business Intelligence, Artificial Intelligence & Machine Learning Applications.CERTIFICATIONSLicensed Linux System Administrator Landmark ForumPROFESSIONAL EXPERIENCEIT Application System AdministratorSona Networks, Department of Commerce 03/2023-PresentServed in a critical capacity managing and optimizing IT application systems for the Federal Government Department of Commerce, ensuring robust performance and security compliance. Oversaw the installation, configuration, and troubleshooting of Windows Server environments and Oracle Fusion Middleware, enhancing system efficiency and reliability. Implemented and maintained virtualization solutions, including VM Ware and Virtual Box, to support scalable and flexible IT infrastructure. Developed and executed comprehensive backup and disaster recovery strategies, safeguarding vital government data against potential loss or corruption. Championed customer service excellence, meeting and exceeding government client expectations through proactive communication and technical support.Supervisory ResponsibilitiesOversaw a team dedicated to system administration, ensuring timely and effective resolution of technical issues.Managed training and development, enhancing team competency and service delivery quality.Coordinated with government clients to tailor IT solutions, ensuring alignment with federal standards and requirements.Key HighlightsMigrated critical applications to a new server infrastructure with zero downtime, enhancing performance and security.Implemented a comprehensive patch management protocol, reducing system vulnerabilities by 40%.Developed and executed a customized training program for new system administrators, improving team efficiency and readiness.Established a robust disaster recovery plan, significantly minimizing potential data loss and system downtime.Received commendation from the Department of Commerce for exceptional service and contributions to IT security and performance enhancements.Linux AdministratorModest Technologies Solutions 03/2019-03/2022Assumed primary responsibility for the configuration, management, and optimization of Linux-based systems and network infrastructures. Designed and implemented preventive maintenance schedules to preclude unnecessary downtime and technical failures, maintaining operational excellence. Led initiatives to upgrade digital assets, ensuring compatibility and performance across Linux environments. Developed and oversaw disaster recovery systems, establishing protocols for data protection and system continuity. Coordinated with cross-functional teams to enhance network security, addressing vulnerabilities and ensuring robust defense mechanisms.Supervisory ResponsibilitiesDirected a team of IT professionals in the development and maintenance of Linux systems.Managed project timelines and deliverables, ensuring objectives were met within budget and time constraints.Facilitated team training on new technologies and security practices, fostering a culture of continuous improvement.Key HighlightsSpearheaded the redesign of network architecture, improving system reliability and efficiency by 30%.Led a successful server upgrade project, enhancing system capacity and performance without disrupting operations.Initiated a comprehensive security overhaul, significantly reducing the risk of cyber threats.Developed a proprietary tool for system performance analysis, resulting in a 20% improvement in resource utilization.Recognized by senior management for outstanding leadership and innovation in system administration and network security.Senior Sales ConsultantEnterprise Car Sales Lanham, MD 04/2014-02/2022Generated new business through effective prospecting, territory planning, and relationship building, contributing significantly to revenue growth. Monitored and managed staff performance, ensuring the attainment of target metrics both individually and as a team unit. Identified and resolved issues regarding sales and business strategy, optimizing operational efficiency. Provided a high level of tailored service to each customer, helping to build lucrative, lasting partnerships. Utilized extensive communication and interpersonal skills to reach out to prospective leads through cold calling. Trained personnel in proven consultative sales approaches, as well as sales and follow-up processes, enhancing team effectiveness.Supervisory ResponsibilitiesDirected the performance of sales staff, implementing individual performance plans and conducting regular reviews.Developed and executed strategies for team development, including training in sales techniques and customer service.Key HighlightsEngineered a territory management plan that resulted in a 20% increase in sales revenue within the first year.Successfully resolved a high-profile customer service issue, preserving a key business partnership and securing future business.Developed and led a training program that was adopted across the region, resulting in increased sales team performance.Branch ManagerEnterprise Rent-A-Car Oxon Hill, MD 01/2008-04/2014Boosted branch sales by developing and deepening customer loyalty through innovative incentive programs. Assessed expansion plans and presented forecasts, recommending strategic changes to capitalize on market trends. Generated dramatic improvements across the entire sales cycle, from lead generation to closing. Capitalized on community business opportunities through effective networking and relationship-building efforts. Managed branch operations comprehensively, including sales, customer service, financial planning, and recordkeeping.Supervisory ResponsibilitiesInterviewed, hired, and developed a cohesive team of 8 Management Trainees and an Assistant Manager, fostering a high-performance culture.Collaborated with upper management to implement continuous improvements, exceeding team goals and enhancing customer satisfaction.Addressed and resolved problems with high-profile customers, maintaining relationships and ensuring a strong return customer base.Key HighlightsImplemented a customer loyalty program that increased repeat business by 30% within the first year.Led the branch to achieve the highest sales growth in the region for two consecutive years.Developed a comprehensive training program for new employees, significantly reducing the onboarding time and improving productivity.Established a community outreach program that increased brand visibility and contributed to a 20% growth in local business contracts.EDUCATIONBachelor of Arts, Criminal JusticeUniversity of Maryland - Eastern Shore, Princess Anne, MDDean's List All SemestersCERTIFICATIONSLicensed Linux System Administrator Landmark Forum |
