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Click here or scroll down to respond to this candidateCandidate's Name 2300 Afton St Philadelphia, PA 19152 PHONE NUMBER AVAILABLEEMAIL AVAILABLEDrexel UniversityCollege Mechanical Engineering & MechanicsPROFESSIONAL EXPERIENCE:Toll Brothers(Parc):Leasing Administrator 5/2021- presentReviewed and approved monthly charges and payments, annual CAM reconciliations, and assisted in preparation of yearly budgetsAssisted in implementation of web-based data management system, updated files and databasePrepared Security Deposit transfer requests for AR processing.Entered tenant sales and calculated percentage rents as directed by lease.Worked closely with Leasing Agents and Property Managers on individual tenant matters.Performed accurate and detailed reconciliations of rent accounts to ensure compliance with lease terms. Worked with landlords to resolve discrepancies.Perform other duties as assignedEnsure accuracy of all critical lease information in Real Estate ManagerTrack and manage all real estate documentation including leases, lease amendments, and temporary agreementsPrudential, LLC. 5/2020 3/2021Post-Closing Support SpecialistEnsure timely and independent loan file auditing when files are received in the Post-Closing DepartmentReview signed settlement documents for accuracy, completeness and compliance with closing instructionsShip files via electronic upload and overnight delivery to secondary market investors and/ or mortgage insurance companies and cure any post-closing issues that may ariseEnsure compliance with the bank policies by utilizing loan review and loan operations and deposit operations staff as neededField customer calls regarding post -closing issues or first payment questionsMaintain excellent customer service relationsRemain current on and adhere to regular required trainingManage workload to meet investor shipping deadlinesAttend various mortgage courses or other general banking courses as requiredPerform other duties as assignedPJM Interconnection, LLC. 5/2017 3/2020Identity and Access Management AdminAdminister identity and security access globally for human and functional accounts across multiple systems and applications. This includes on-boarding/off-boarding,incident/problem management associated with access entitlements and terminations as well as Emergency & Privileged Access management.Provided samples for auditing to ensure NERC CIP compliance.Consistently met deadlines and requirements for all production work orders.Trained junior members of IT team regarding work instructions, policies and service level agreements. Created monthly metrics reports for management.Performed eDiscovery identifying data entry points as required for litigation and dataNew Penn Financial LLC. - Plymouth Meeting, PA 01/2015- 01/2017Operations Analyst - Mortgage Loan ProcessingSkilled in receiving, analyzing and evaluating incoming documents to ascertain loan eligibilityAdept at verifying credit reports, income and assetsWell versed in filing and submitting loan through automated underwriting programs like DU/LP upon validationProfound experience in verifying and validating loan information and submission to underwritersHighly skilled in following processes and procedures when maintaining liaison with loan originatorsExperienced in tracking a loan application from its inception point to its maturityAdept at collecting statistical data and preparing relevant periodical reportsProficient in managing between 35 and 40 loans effectivelyExcellent computer skills including MS Word, Excel, PowerPoint, and different loan processing softwareInteractive Services Group, LLC - Bensalem, PA 01/2014 - 12/2014Jr. Account Executive/ Account RepresentativeHighly skilled in assisting with the maintenance of current AccountsProficient in providing quality sales and services through a multitude of channelsHands on experience in soliciting business from current and new AccountsResponsible for generating sales for Portfolio of Accounts and reach the company's goalManage and solve conflicts with clients by providing proactive supportConduct reviews of existing Accounts on a regular basisRecommend changes in operations documentation and sales campaignsEstablish budgets with the client and companyDiscover clients' business needs and work for appropriate solutionsToll Brothers, Inc. Horsham, PA -06/2012 - 12/2013Production Coordinator/ Jr Mortgage ProcessorResponsible for loan review of all files submitted by clients prior to submission to underwritingPerform due diligence by attention to detail and completion of all required steps needed by underwriting, vendors, and managers in order to submit a loan in an efficient mannerWork closely with customers, realtors, and internal management to review appraisal values, title forms, certifications and other mortgage documents needed by underwritingBuild and sustain relationships with Internal Client Managers, SeniorLoan Officers and clients through the loan process prior to closing to maintain quality standardsPerform closing confirmation calls with clients within 24 hours of settlementNegotiate with customers to overcome objections as well as adhere to FHA and HUD guidelinesMaintain daily work log of all loans received and turn- around timesMortgage Sales SpecialistGateway Funding, LLC - Horsham, PA 01/2010 - 12/2011Duties included but were not limited to making sure the telemarketing team met or exceeded company goals:Training new hires, also worked as a liaison between corporate and my staff Responsible for maintaining quality control as well as hiring and firing as necessarySales and negotiating skills included overcoming customer objections.Helping the client understand which products best fit their needs. Knowledge of FHA, VA, prime and subprime productsArlington Capital Bensalem, PA 01/2008 - 12/2009Customer Service RepresentativeSupervising the telemarketing staff:Trained them on the different programs such as leads management systemAssist in the facilitation of securing business for the firmWindsor Financial, LLC Marlton, NJ 11/2005 - 12/2007Jr Sales Assistant/Jr Loan OfficerStrong sense of personal accountabilityAbility to interact with team members in a positive mannerProven ability to learn quickly and retain KnowledgeAbility to accurately and efficiently enter data and update filesDetailed oriented with ability to multi taskComplete all new loan setups with 24 hours or less of receipt of completed applicationReturn all phone calls in a timely manner 2 hours or lessOrder appraisals act as Liaison between Loan Officers and ProcessorsAct as primary contact for all initial loan setup questionsAbility to meet deadlinesEDUCATION:Associates Degree - Liberal ArtsBachelor of Science Business Analytics Drexel UniversityCommunity College of Philadelphia Associate Degree |
