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Click here or scroll down to respond to this candidateCandidate's Name
E-mail: EMAIL AVAILABLE Mobile: PHONE NUMBER AVAILABLEProfessional Summary:Have around 9 years of experience in IT industry with experience in analysis, design, development, and implementation of BPM PEGA/ PRPC and Java based applicationsI have significant exposure across Insurance, Telecom, and Financial services domainsMy knowledge spans various areas of PRPC, such as Work flows, Flow Actions, Harness rules, Section rules, Decision rules, and Reporting featuresGood understanding of enterprise class structure and application rule set stackWorked across Pega v7 and v8 versions, and hands-on experience with Queue Processor, Connectors, Services and Agents.Proficient in the PEGA implementation cycle, I excel in PRPC development, testing, bug track- ing, and resolutionHave extensive knowledge on the activities rules developmentWorked extensively on Effort estimations, Design, Managing Development Activities and Client coordinationExperience in using the PRPC tools like tracer, clipboard, PAL and rules inspectorExperience in writing HTML and Java code in PRPCExperience in creating roles, privileges, access groups and custom portals in PRPCCreated product rules and migrated zip files from development to QA, UAT and monitored performance when regularlyWorked on implementing the SQL Connector to fetch the data from external databases like Oracle, postgresqlFollowed Agile development using scrumEducation:B. Tech (Information Technology) from Jawaharlal Nehru Technological University, Anantapur, India in 2015.Certifications:Certified Senior System Architect (CSSA) v7.4 in Feb 2019Certified System Architect. (CSA) v7.1 in Jun 2016Certified PEGA Marketing Consultant. (CPMC) v7.2 in Feb 2017Certified Customer Service Architect (CCSA) v7.2 in Mar 2017Work Experience:Organization: IMR Soft LLCClient: Barclays Investment Banking, Whippany, NJ (June 2022- Till date)Role: Senior System ArchitectEnvironment: Pega PRPC 7.3, 8, Pega KYC FWDescription:The Jetbridge application, built on KYC FW, serves the purpose of onboarding clients to establish trading accounts and products.As part of developments several Prod defects were fixed required to be as per the business requirements.Additionally, there were requests from the business to augment existing functionalities. These enhancements include implementing new distributor requests, refining trading account setup procedures, and improving KYC processes.Responsibilities:Involved in business requirements and design session from Pega technical teamInvolved in GUI, validations, Flows and integration using PRPCWorked on report definitions and portal designcreated sections and adding different layouts to design the front-end (UI) partRevise the Requirement Specifications with the users for better customer service and feasibilityCreate CRs and follow up for approval, migration activity for upper environments UAT, PRODWorked with the flow actions, pre and post activities and data transforms to move data from one screen to another and validating different scenariosSupported in fixing production defectsDebugged the components using Pega tracer whenever problem occursDesigned and implemented business processes using PEGA Smart BPM to automate workflows and streamline operationsCreated high level class structure (Framework and Implementation layers) in PRPCUnit Tested, gave documentation & training to the support teamResponsible for writing in stored procedures and SQL scriptsInvolved in tuning performance of the application using Pega tools PAL, PLA and DB traceOrganization: Adqura IT Solutions, Hyderabad, India (May 2015- Mar 2022) Project # 1Project Name: Proposition Management Tool(PM Tool, An Adqura product)Role: Senior Software EngineerEnvironment: PRPC-V7.1,V7.2,V7.4,V8.3.3Description:Proposition Management (PM) Tool is an application developed in PEGA. This is a Reusable tool based on PEGA PRPC product, where all the metadata for a project functionality are configured, saved, and then pushed to respective environments to be used by the Pega Decisioning/logic. Using this different types of decision data data types can be updated. Catalogue is the term used for all such data properly arranged and in co-relation. PM Tool has the concept of versioning to maintain different versions of a catalogue. Catalogue has a set of artefacts and each artefact have their own screen with user input fields for relevant attributes.Responsibilities:Created and implemented activities, flows, flow actions, when, sections, harness rules.Building and configuring a case management applications by defining multiple stages and processesPerformed class creation, external mappings to DB table columns as per Jira requestsCreated high level class structure (Framework and Implementation layers) in PRPCParticipated extensively in designing application security which involves setting up Access Groups, Access Roles, Operators and ApplicationIDAs part of these key functionalities worked on multiple rules Case design,Activities, Data transforms, integration, decision rules etc.Providing required artefacts list to build team to deploy the product filesCoordinating with QA team to make sure that all the stories are working as expected and involved in closing the bugs if there are anyWorked with Clipboard and Tracer for troubleshooting the issuesInvolved in Creation of validation rules to implement business logic validationTroubleshooting the application issues, coding bugsGathering requirements from the business, getting clarifications from business analystsCoordinating with the junior resources to ensure that architecture meets the business requirements and achieving the complex requirementsCreated data tables in PostgreSQL DBProject # 2Client: Vodafone, London, UKRole: Senior Software Engineer Environment: Pega Marketing Framework Description:Always-On Marketing (AOM) enables the transformation of customer interactions by delivering the most suitable message through the optimal channel, tailored to their current real-time activity, whether they are browsing the web or reaching bundle thresholds.This project incorporates the Proposition Management Tool, which is utilized for creating and overseeing propositions (offers, treatments, etc.) and metadata. The Proposition Management Tool is a Pega - based application intricately connected with the proposition structures within Pega Marketing and Decisioning. Through the implementation of cases, flows, and sections, screens have been developed for proposition creation. This tool facilitates catalogue deployment to all projects across Adqura, enabling the updating of various types of decision data and data types for each customer via the push functionality.Responsibilities:Interacted with Business users to understand expectations and requirements PEGA PRPC technical design and configuration against documented requirements for the PRPC applicationDeveloped various screens. Worked intensively on User Interface using Harness, Sections, and flow action rulesParticipated in Requirements, Design, Development phasesBuilt and configured case management applications by defining multiple stages and processesUsed Jira for project tracking and updating the user storiesWorked on Activities and Flows to meet the requirementsIntegrated Pega applications with external systems and services using RESTPrepared Role Based Access Group and control document for the Pega Workflow teamSupport production issues relating to Proposition Management ToolCreated of new classes and respective propertiesOptimized the performance of Pega applications through code optimization, caching strategies, and performance tuning techniques, resulting in improved system responsiveness and user experienceInvolved in bug Fixing Activities with Lead and System Architects for Harness, Activities and When RulesProviding required artefacts list to build team to deploy the product filesInvolved in creation of validation rules to implement business logic validationProviding required artefacts list to build team to deploy the product filesInvolved in Unit testing, Integration testing, Regression testing and End to End testingCreated Product rules and Involve in Rules migrationCreated data tables and worked with Oracle Server databaseDeveloped and optimized SQL queries, statements, and scripts to interact with SQL server and retrieve or update data from PEGA applicationsConfigured decision rules, case management, and process flows within PEGA Smart BPM to optimize business processes and improve efficiencyProject # 3Client: British Gas, London, UKRole: Software EngineerEnvironment: Pega Marketing FrameworkDescription:This was PEGA marketing application-based project. Based on daily load responses, the case will be triggered which runs multiple data flows and strategies to identify the customer set eligible for different offers. After identification of customer base, the respective channel-based output files will be generated, which would be processed by BG itself.This project incorporates the Proposition Management Tool, which is utilized for creating and overseeing propositions (offers, treatments, etc.) and metadata. The Proposition Management Tool is a Pega based application intricately connected with the proposition structures within Pega Marketing and Decisioning. Through the implementation of cases, flows, and sections, screens have been developed for proposition creation. This tool facilitates catalogue deployment to all projects across Adqura, enabling the updating of various types of decision data and data types for each customer via the push functionality.Responsibilities:Involved in design and development of high level Class structure, Properties, Process flows and flow actionsAnalyzing the Business Requirements and Technical RequirementsPerformed class creation, external mappings to db table columns as per jira requestsDebugging the Components using PRPC Tracer, whenever problem in code occursCreated and implemented activities, flows, flow actions, Report Definations, sections, harness rulesDesigned PRPC flows, assignments, utilities, and decisionWorked on layouts and reports. Involved in testing and troubleshooting the issues of the application using PRPC tools like Clipboard and TracerProviding required Pega rules list to build team to deploy the product filesPerformed the unit testing for activities and other rules by using debugging tools like tracer and clipboard |
