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Mount Joy, PAPHONE NUMBER AVAILABLEEMAIL AVAILABLEQualification SummaryMr. Mannon has consulting experience in Organizational Change Management (OCM), SAP training and supply chain functional business analyses supporting federal, state, and commercial clientele.His OCM leadership experience includes creating strategic change management plans and implementing subsequent tactical activities. Those activities include stakeholder assessments and mapping, change requirements assessments, change impact assessments, communication plans, knowledge transfer, end user adoption, KPIs and post-go live sustainment. He has extensive OCM experience in SAP systems upgrades and has used the PROSCI method.His SAP training leadership experience includes creating training plans, training development, and training delivery via both classroom and on-line learning sessions. He has managed Learning Management Systems which retain training artifacts.His SAP supply chain functional business analyses experience includes the complete systems development lifecycle including blueprint, design and documentation, configuration, testing, data conversion, release management, training, deployment, and production support. He has been involved in three full lifecycle ERP implementations and six additional ERP projects in a support role. He has worked closely with the project management office in preparation of the go-live schedule and on-time completion.He also has corporate supply chain experience including Master Scheduling/Scheduling Supervisor, Senior Production Planner, Senior Buyer, and Senior Material Control Analyst. He has an active Secret Clearance and an APICS CPIM.EducationMaster of Business Administration, University of Delaware.Bachelor of Science in Business Administration, Millersville University.Demonstrated CompetenciesSAP Training Management Tools: Quick Reference Guides (QRGs), Frequently Asked Questions (FAQs), uPerform, SnagIt, Snipping Tool, Learning Management Systems (LMS), Instructor Led Training (ILT), Web Based Training (WBT), Train-the-Trainer (TTT), Training Needs Analysis (TNA), Project Management Office (PMO), HyperCare, Waterfall, Agile/Lean, CloudSAP Knowledge and Business Systems Tools: S4/HANA, ECC 6.0, IBP, SCM/APO, Demand to Plan, Order to Cash, Procure to Pay, Close to Report, E2E, PP, MM, IMWM, PLM, CATS, CRM, Master Data Management, SharePoint, ServiceNow, ARIS IP5, HP QC, HP ALM, RACI, ITIL/ITSM, IV&V, Microsoft OfficeExperience SummaryPA Department of Environmental Protection, Remote, 12/2023 2/2024Independent Contractor, Enterprise OCM Manager Consult on change management policies and procedures which improve DEP effectiveness and efficiency. Educate government employees on best demonstrated OCM practices. Create a strategic change management plan for tactical implementation by government employees.
U.S. Navy, Remote, 3/2023 8/2023Independent Contractor, OCM/SAP Training Team Member Team member on the training workstream for the Navy ERP Technical Support Services (NETSS) G-Invoicing project. Develop training plans for end users that establish foundational S4/HANA ERP knowledge and expand to more complex topics as it relates to DoD fiscal management. Update Sharepoint sites with Navy training material and business processes and procedures.Nordson Corporation, Remote, 12/2022 2/2023Independent Contractor, OCM/SAP Training Lead Provide OCM and training consulting services for an SAP S4/HANA implementation. Develop change management and training plans. Meet with plant management to develop a training needs assessment and communication vehicles.Federal Deposit Insurance Corporation, Remote, 9/2022 12/2022Independent Contractor, OCM SME IT Systems Provide OCM and training consulting services for Identity, Credential, and Access Management implementation. Educate government employees on best demonstrated OCM practices. Develop a strategic change management implementation plan.Lamb Weston, Remote, 4/2022 8/2022Independent Contractor, OCM/SAP Training Business Process Lead Led the change management and training Process to Delivery (PtD) efforts for a large-scales SAP S4/HANA implementation. Develop change impact assessment for U.S. and European manufacturing sites. Meet with plant manufacturing management to develop a stakeholder assessment for project readiness and implementation.U.S. Fleet Forces Command, Remote, 6/2021 3/2022Independent Contractor, Command Training Lead SAP SME Specialist III Lead the training workstreams for a large-scale SAP S4/HANA implementation for the Navy Financial Improvement Program Mission Assurance Category III (FIPMAC III). Create training plans for multiple Navy Commands. Update, maintain, and communicate with the end users of the Sharepoint sites information contained in the Navy training material.U.S. Army Shared Services, Picatinny Arsenal, NJ 8/2019 6/2020Independent Contractor, OCM/SAP Business Transformation Trainer Perform audience analysis to document and deliver Army Logistics Modernization Program (LMP) learning needs and preferences. Deliver classroom training onsite at the Warren, MI Army base and provide follow-up assistance with training material concepts. Update the uPerform Learning Management Systems with training artifacts and communicate changes to the end users.
Wiley Publishing Hoboken, NJ 2/2019 6/2019Independent Contractor, OCM/SAP Training Lead Interview and collaborate with functional Business Process Owners to create change impact assessments for a new company acquisition.
DowDupont, Inc. Midland, MI 5/2018 1/2019Independent Contractor, SAP Learning & Support Specialist Train all newly hired and incoming production planners on supply chain planning fundamentals and SAP transactions.Levi Strauss & Co. Eugene, OR 8/2017 3/2018Independent Contractor, OCM Consulting Lead Manage the OCM workstream for the implementation of the ReadSoft Mobile Application for the Procure to Pay (P2P) department and integrate it with SAP which provided auto-routing and approvals for invoices.Tulane University New Orleans, LA 6/2017 6/2017Independent Contractor, Business Requirements - Business Process SME Review client functional business processes/IT systems and conduct training on how to generate and integrate business requirements and system test scripts using the Requirements Traceability Matrix process.Gainesville Regional Utilities Gainesville, FL 1/2017 5/2017Independent Contractor, SAP Training Lead Manage client/contractor relationship with client training manager and support staff by providing industry best demonstrated training practices and leading a team of four SAP training developers during a S4/HANA implementation.Pfizer Collegeville, PA 6/2016 12/2016Independent Contractor, SAP Training Developer Develop SAP SCM/APO and BOBJ instructor-led and web-based training courses including PowerPoint storyboards, quick reference guides, simulations and work instructions using the uPerform e-learning tool.Jabil Mebane, NC 4/2016 5/2016Independent Contractor, SAP MM Consultant Train end-users on the SAP MM Module and provide Go-Live support.Computer Sciences Corporation Marlton, NJ 6/2007 3/2016Senior Consultant/Senior Business Process Specialist Provide OCM support assessing stakeholder training requirements, develop outlines for applicable role-based classroom training material, and issuing communication release notes. Provide SAP Supply Chain Planning, Industrial Based Operations, Inventory Management and Warehouse Management, and Human Capital Management business analyses and solution delivery subject matter expertise on the Army Logistics Modernization Program (LMP) to Government end users. Administrator for maintaining the LMP Learning Management System with SAP training material.
Vangent Analytic Solutions New Cumberland, PA 6/2005 6/2007Senior Consultant/Deployment Analyst Provide OCM and system support to the Defense Logistics Agency (DLA) and Defense Distribution Center (DDC) organizations by performing stakeholder analyses, training, implementing communication plans and educating end users on SAP Customer Relationship Management (CRM) capabilities. |
