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Title Customer Service Personal Lines
Target Location US-DE-Middletown
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1:15 ail + GDJodiresume v DoneCandidate's Name  ResumeEXPERIENCERosedale Farm, LLC - Barn Manager/Trainer and SalesJanuary 2023-CurrentAll facets of Farm, Barn and Horse Care for small private horse farm.Training and care of 7 Friesians and one Thoroughbred.Develop and maintain training programs for horsesTrain horses in basic riding skills and techniquesEnsure compliance with local, state, and federal regulations related tohorse care and managementExcellent verbal communication as well as email, customer serviceoriented/ great product knowledge, results oriented, self motivated,team playerFriesians of Majesty - Barn ManagerOctober 2018-January 2023Muck Stalls and Paddocks according to need and staffCare and Safety of over 100 Friesians including mares, foals and stallions.Working in the stud barn as well as handling for semen collectionWorking in Mare and Foal Barn as well as handling Brood Mares andfoaling and imprinting foals.Artifiicial Insemination using ultasound machine and hormones as well asmaintainnig breeding books and sending fresh and frozed semen toclients.Working in office to answer client questions, talk to potential sales clientsand guests.Oversee staff and make important decisions regarding hours, vacationtime, weekly schedule and daily tasks.Ensure safety and wellbeing of all horses on the property as well as staff.Vet and Farrier appts in a timely fashion and reports kept on all visits.Ordered all grain, hay and supplements as needed as well as breedingsupplies.+++ Generally did the best I could to limit the drama and keep the staffand horses happy and healthyIn office, around clients, or while providing riding or driving instruction, I amable to provide excellent customer service, instruction and assistance. I pridemyself on my ability to communicate not only with the animals I work with,but particuary other staff. I am able to make customers feel very at ease byproviding accurate and reliable information, particularly at the time of sale.Weymouth Swayze & Corron Insurance Inc. -_Personal LinesManagerLicensed High Net Worth Client Home/Valuable Articles InsuranceAgent/UnderwriterSuper High Level Sutomer Service working with Family Offices, Lawyersand many Private Client Groups to assist clients with their privateassets.EDUCATION : - Delaware Tech - Stanton Campus & University ofDelaware 1992 - Nursing RNMultiple Equine Certificate Programs and Courses over theyears

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