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Title Human Resources Customer Service
Target Location US-TX-San Antonio
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Retired seeking Part Time job.San Antonio, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECustomer service,Human Resources offering, recruitment, interviewing, hiring and retention. Authorized to work in the US for any employerWork ExperienceHuman Resources SpecialistSPI Rentals - San Antonio, TXAugust 2017 to October 2022Management offering challenge, and advancement based on performance. Summary of Qualifications. Transitional Housing Veterans/Homeless 20 Years experience in Social Services 20 Years experience HR/Recruitment, hiring/retention. UI /Compliance. Reach out to applicants, schedule and complete initial interview Responsible for completing all employees onboarding, pre hire and post hiring process Complete all employee files (use Adobe or DocuSign) and upload them in Axis care Ensures that all employee files upon hire and ongoing are update- to- date in Axis care and ensure that all employeesdocuments are in compliance to the agency polices Complete and submit Unemployment (UC)forms Complete and email employees Separation and clients Discharge letters Responsible for the initial management of employee grievances unresolved at the location level. Email all new hire direct deposit and payroll document to the payroll manager to enter them to payroll Reviews staff paperwork for accuracy/completeness to ensure medical records and other employee paperwork are up to date. Organize and participate in QA and Compliance Committee program Actively encourages employee recognition program Assists the Agency Director in preparing for audits or license surveys as requested Work with the team to write employee disciplinary action Prepare complaints on retention and forwarding complaint log to QA Committee. Reviews staff paperwork for accuracy/completeness to ensure medical records are up to date. Submits written time requests 2 weeks or more in advance of planned time off. Cooperates with Agency director and other supervisors, including consumers/family members, caregivers, and other team members effectively and professionally Is self-reliant and plans appropriately. Shows interest, asks questions, seeks information and able to accept corrective criticism Lead Case ManagerCHRISTIAN SENIOR SERVICES (Meals On Wheels) - San Antonio, TX February 2008 to August 2021Responsible for assessing clients of need and condition of surrounding relevant to determination of eligibility for home delivered meals program.Identify available resources to make the necessary referrals) to support clients as appropriate. Work closely with other caseworkers to coordinate assessments, documentation including filling out their Medicare/ Medicaid.Responsible for all continuing education, and training of all caseworkers. Advocate for seniors, and their needs by making daily referrals.Maintain all aspects of the client's files; completing assessment and related paperwork, follow-up on required documents.Communicate with clients and family/support system on any issues that may arise with the client's condition, program status or referrals) made within agency confidentiality policies. Home visits to assess conduct a total assessment, to identify all client's needs, including making referrals for UtilityAsst, Food bank, SAWS, Project Mend, Housing, ETC. Responsible for 450 clients on the West Side of town. Responsible for seeking new agencies, and attending meeting, and setting up presentations for agency. Outreach/Recruit Seniors that meet the agency demands. Lead Case ManagerProject Quest - San Antonio, TXJanuary 2001 to January 2008Identification of demand occupations, outreach, recruitment, comprehensive applicant assessment, academicEducationReal Estate background in Human Resource /Social Services Texas Southmost/San Antonio College - San Antonio, TX September 1992 to November 1994Skills Case Management (10+ years) Documentation (10+ years) problem solving (10+ years) Management (10+ years) Property Management (10+ years) Accounts Payable (3 years) credit Word (10+ years) Accounting Customer Service (10+ years) Microsoft Word (10+ years) Office Management (10+ years) Onesite Marketing Excel Asset Management Financial Management Meeting Facilitation Senior Care Financial Report Writing Social Work Human resources management Event Planning Forecasting Recruiting Accounts Receivable Budgeting General Ledger Accounting Research Sales Management Microsoft Excel Spanish English Google Suite Time Management Quality Control Microsoft Office Microsoft Outlook Data Entry Public Speaking Merchandising Quality Assurance Multilingual Leadership Experience Financial Services Customer Relationship Management Fair Housing Regulations Personal Assistant Experience Negotiation Pricing Bank Reconciliation Teaching Sales Interviewing Windows Addiction counseling Motivational interviewing Behavioral Therapy Workers' compensation Driving Van driver Bilingual Benefits administration Classroom experience Developmental disabilities experience Adult education Training & development Google Docs Crisis intervention Safety plans Nutrition Journal Entries Group Therapy Conflict Management Communication skills Computer skills Cognitive Behavioral Therapy Typing HVAC Child & Family Counseling Mental Health Counseling Account Reconciliation Payroll Tax Experience Documentation review Medical terminology iOS Social media management Business development Sourcing Employee orientationCertifications and LicensesCPR CertificationAssessmentsSupervisory Skills: Motivating & Assessing Employees  Familiar April 2019Motivating others through feedback to identify improvements or corrective actions. Full results: FamiliarWritten Communication  CompletedApril 2019Measures a candidate's ability to convey written information using proper grammar rules. Full results: CompletedFiling & Organization  CompletedApril 2019Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: CompletedWork Style: Reliability  CompletedMay 2020Tendency to be dependable and come to workFull results: CompletedWork Style: Conscientiousness  ProficientJune 2020Tendency to be well-organized, rule-abiding, and hard-working Full results: ProficientVerbal Communication  CompletedMay 2019Measures a candidate's ability to effectively convey information when speaking. Full results: CompletedLogic & Critical Thinking  CompletedApril 2019Using logic to solve problems.Full results: CompletedAttention to Detail  CompletedMay 2019Identifying differences in materials, following instructions, and detecting details among distracting information.Full results: CompletedSales Skills: Influence & Negotiation  CompletedApril 2019Using influence and negotiation techniques to engage with and persuade customers. Full results: CompletedDelivery Driver  CompletedMay 2020Interpreting instructions, reading maps, and solving problems. Full results: CompletedCustomer Service  CompletedMay 2020Identifying and resolving common customer issuesFull results: CompletedCall Center Customer Service  CompletedMay 2020Applying customer service skills in a call center setting. Full results: CompletedCustomer Focus & Orientation  FamiliarJune 2020Responding to customer situations with sensitivity Full results: FamiliarFirst Aid  FamiliarJune 2020Treating common medical emergenciesFull results: FamiliarHR: Compensation & Benefits  CompletedJuly 2020Knowledge of compensation and benefits programsFull results: CompletedWritten Communication  CompletedAugust 2020Best practices for writing, including grammar, style, clarity, and brevity. Full results: CompletedCase Management & Social Work  CompletedJuly 2020Prioritizing case tasks, gathering information, and providing services without judgment Full results: CompletedManagement & Leadership Skills: Impact & Influence  Completed September 2020Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: CompletedManagement & Leadership Skills: Planning & Execution  Completed June 2020Planning and managing resources to accomplish organizational goals Full results: CompletedCustomer Service  CompletedMay 2020Identifying and resolving common customer issuesFull results: CompletedVerbal Communication  CompletedJuly 2020Speaking clearly, correctly, and conciselyFull results: CompletedCall Center Customer Service  CompletedMay 2020Applying customer service skills in a call center setting. Full results: CompletedAttention to Detail  CompletedSeptember 2020Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: CompletedWork Motivation  Highly ProficientMay 2020Level of motivation and discipline applied toward work Full results: Highly ProficientTeamwork: Interpersonal Skills  FamiliarSeptember 2020Responding to challenging team situations at workFull results: FamiliarIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationNotary Republic

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