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Title Support Specialist Desktop
Target Location US-FL-Miramar
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Miramar, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerDedicated IT professional with over a decade of experience in system administra on, network management, and technical support. Proven exper se in Microso 365 administra on, IT help desk opera ons, and Audio-Visual systems integra on. Adept at troubleshoo ng, hardware/so ware deployment, and ensuring op mal IT infrastructure performance. Work ExperienceE-tech Manager SpareZ - Davie, FL March 2023 to Present Spearhead Microso 365 administra on, IT help desk, and Audio Visual systems integra on. Manage network opera ons, POS systems, electronic gaming, and sound/ligh ng setups. Desktop Support Specialist Industry Fin Tech - Aventura, FL June 2022 to December 2022 Provided comprehensive support for Microso 365, Windows/Mac/iOS environments. Congured and maintained Audio Visual, VoIP, and teleconferencing equipment. Remote support via ConnectWise ScreenConnect. Inventory management in Cisco Meraki.IT Support/Help Desk Technician NaturalData - Sunrise, FL March 2022 to June 2022 Managed hardware mass deployment, including OS imaging, and logis cs. Conducted so ware congura on, troubleshoo ng, and provided end-user support. Collaborated with American Express on a contract basis. IT Systems Support Analyst Insight Global - Plantation, FL January 2022 to March 2022 Programmed, prepared, and deployed mobile device eets, ensuring remote management and end-user support. Procured and distributed computer hardware. Executed tasks under a contract with DHL.System Administrator SubSeven - Granby, CT June 2019 to May 2021 Orchestrated computer networks infrastructure management, providing remote support and server maintenance. Conducted congura on, installa on, and maintenance of custom hardware and so ware. Managed troubleshoo ng, repairs, upgrades, rewall, secure access, IP camera/NVR security systems, and Audio Visual equipment/media streaming and delivery. Executed network cabling tasks (CAT5, CAT6) for LAN/WAN/WiFi. IT Manager Hartford Springeld Auction Co-Op - East Granby, CT January 2011 to June 2019 Led all technology, security, and media opera ons at a vehicle auc on, overseeing user networks across mul ple sites. Integrated sales, accoun ng, and service departments. Oversaw installa on and maintenance of all hardware/so ware systems and designed and monitored security and A/V equipment.Server Build Technician Whalley Computer Associates - Southwick, MA November 2007 to December 2009 Built, tested, packaged, and shipped servers for Dell/EMC. Educa on Micro Computing Technician in Information Technology Password SmarTechnology - San Germn, PRLanguages English - Fluent Spanish - Fluent

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