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Title Customer Service Patient Care
Target Location US-TX-Irving
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLESkills 40+ Words Per Minute Fast Learner Customer Service Oral & Written Communication Computer literate in Microsoft Word, Works, Outlook, PowerPoint, and Excel. Inventory Management Clerical Leadership Organizational Interpersonal skills Collaboration talent Problem-solving Leadership experience Staff training Administrative Contracting/ProcurementExperienceSep 2023- PRESENTCity Of Dallas- Parking Enforcement Officer/Office AssistantScans outstanding parking citation printout and operates hand-held computer to identify vehicles for booting; immobilizes vehicles in violation and effectively handles confrontational situations.Prepares daily reports of activity to provide an accounting of immobilized vehicles, uploads and downloads ticket information on computer, and prepares activity reports for the section.Performs a variety of office support duties including completing forms, maintaining logs, collecting money, preparing cash reports, and compiling and organizing data to facilitate routine paperwork processing; supports other Office Assistants and provides expertise in challenging situations.Jan 2023- Sep2023Baylor Scott&White Hospital - Patient Care Tech Health Unit CoordinatorCollects and records patient data, reporting information and observations to nursing team members in a timely fashion. Obtains and records patient vital signs, height, weight, nutritional intake and output and performs blood glucose monitoring via finger-stick blood samples, test strips and portable meters. Performs routine urinary catheter care. Collects and transports specimens, including, but not limited to, urine, stool and sputum, as requested.Completes and maintains unit and patient records, files, forms and documents related to work area management and patient care to include admissions, surgeries, transfers, discharges, medical records and physician call list. Maintains clean and organized work area of records, files, forms, and reference documents. Checks, updates and maintains facility boards, pneumatic tube system and telemetry box reconciliation according to departmental policy, procedures and/or guidelines.Dec 2021 - Nov 2023UT Southwestern Hospital - Patient Transport Followed proper procedure for basic handling of catheters, tubes, equipment, monitors and oxygen. Greeted and introduced self to patients and provides patient and/or staff with instructions or information. Assisted technologists in coordinating scheduling of inpatients.Prepared and completed daily work logs on accurate and timely basis.Kept all transport equipment clean and utilizes downtime to check and clean equipment. Recognized emergency situations, recorded unusual conditions, and initiated code procedures when necessary.Program Support AssistantDallas Veterans Affairs HospitalNOV 2014 -OCT 2021 Monitored and recorded patients acceptance of diet and daily nutrition intake record quantities of food intake for those patients on calorie and fat counts and communicates with supervisors. Found the dietitian for documentation in the patient computerized medical record using VISTA and CPRS. Used various functions of multiple office automation software to produce a wide range of documents and formats. Received telephone calls and greets visitors Ascertains that nature of the calls or visits based upon knowledge of nutrition and foodservice and its programs and operations, refers telephone calls and visitors to appropriate staff of office.WG-2 Food Service WorkerSEP 2008-NOV 2014Veterans Affair North Texas Health Care System, Dallas, Texas Inventoried food, condiments, and supplies to ensure the availability of items required for meeting projected menu requirements. Performed functions of other nutritional services positions, as requested by the supervisor to ensure adequate staff coverage within sites nutritional services operations. Cleaned utensils, equipment, and storage, food preparation, and serving areas to maintain required sanitary conditions. Monitored kitchen area to ensure a safe and sanitary working environment.EducationJan 2004 - May 2007Deshler High School - diploma,General StudiesReferenceLola Mcgrown Email:EMAIL AVAILABLERobert Allen Email:EMAIL AVAILABLEShaince Slack Email:EMAIL AVAILABLEJames Stewart Email:EMAIL AVAILABLE

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