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Click here or scroll down to respond to this candidate Candidate's Name (PHILLIPS)
1PHONE NUMBER AVAILABLE4 Street Address .86.27.53
EMAIL AVAILABLE
CAREER OBJECTIVES
ecure a challenging completely remote position, requiring high levels of responsibility and motivation
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which offers growth, advancement, and opportunities to serve others as well as utilize and expand my
knowledge and expertise.
CAREER SKILLS, ACHIEVEMENTS AND JOB KNOWLEDGE
Developed and audited financial spreadsheets & reports balanced GL accounts & reconciled all Trial Balances.
Directed staff of 14 loan processors responsible for all loan types & aspects of customer service within a
financial institution.
Managed, collected, and initiated foreclosure procedures for state bank and Federal government. Served
as auditor/managing agent for government REO properties responsibilities for liquidation and assets.
Portfolio manager for high yields commercial loans and low risk residential properties.
Developed, implemented, and conducted training sessions on insurance, mortgages, managing escrow
accounts. Developed and implemented marketing strategies resulting in increased sales.
Bilingual/Licensed Florida Mortgage Broker/Life and Health Insurance Licensed/Notary
Discovered losses in accounting practices of ARM s and GPRM loans; corrected saving the institution
over $1 M in liability.
An organized, professional, analytical, and detailed oriented team player and achiever.
EMPLOYMENT HISTORY
Family Brands, LLC Controller (2022- Present)
Performed a variety of financial management duties including budgeting, forecasting, direct accounting, and monthly financial
reporting.
Responsible for month end and year end closings.
Maintained all Accruals and Capital purchases.
In charge of AR, AP, and Payroll on day-to-day functions.
Maintained operational efficiency by building rapport, problem solving, active listening and assimilating needs and expectations.
JetBlue, JFK Inflight LOD/Onboard Lead-Mint Inflight Crewmember JFK Base ( 2016- Present) Assist
c ustomers with various issues, building rapport, problem solving, active listening and assimilating needs and
expectations for customers as well as crewmembers.
Provided customers with excellent service and the JetBlue Experience as well as other Crewmembers.
Responsible for safety of customers as well as other crewmembers onboard.
Have knowledge of FAM and procedural requirements while maintaining operational efficiency.
Building rapport, problem solving, active listening and assimilating needs and expectations for customers as well as
crewmembers.
JetBlue , Orlando, FL Customer Service Reservations (Bilingual) (2015-2016 ) Work from
home
Purecoat International and Purecoat North Comptroller and Human Resources Dir. (1999- July 2014) Similar
Ownership Separate Entities
Preparing Budgets, Forecasting Reports, Cash Flow, Inventory controls, Balance Sheet, Income Statements on a monthly
nd annual basis for closings of each company.
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Developed internal control procedures for both companies, Manufacturing Industry.
Supervised receivables, collections, and payables of both companies.
Review and approve all legal contracts and leases.
Negotiating with the bank for all loan transactions.
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Responsiblefor hiring and firing of personnel. Attended and was successful with various Unemployment appeals. Audit and
maintain personnel records and workers comp issues.
Issued and updated Handbooks for both companies according to State and Federal regulations.
Responsible for all payroll submissions.
Liaison for all computer-related matters.
Vida Publishers/Zondervan Publishing : Finance Business Manager (1997-1999)
Preparation of Budgets, Cash Flow, Balance Sheet, Income Statements
Overseeing the entire financial and credit department; approving client s repayment plans and collections.
Developed and managed internal control procedures, implemented inventory control systems for the
administration of local offices as well as branches in Latin American.
Overseeing Latin American branches, requiring constant international travel.
Responsible for reconciliation of all GL and Cash accounts.
Northern Trust Bank of Florida : Loan Specialist (1996-1997)
Conductmonth end reports and balancing responsibilities for commercial and residential loan operations
department.
Open Bible Temple, Inc : Office Manager (1993-1996)
Day to day activities, marketing and financial responsibilities for all church events. Organizing and coordinating special
roup events for congregation.
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Responsible for the organization of the Luis Palau Miami 95 Orange Bowl Event with daily turnout of over 16k.
Primerica Financial Services : Regional Manager (1990-2000)
Directed group of sales representatives responsible for mortgages and insurance; requiring high customer contact. Trained
s ales personnel on telemarketing sales techniques. Used by the company for Board of Directors presentation as well as
clients.
Prepared proposals and closing Life Insurance packages for potential customers for sales personnel.
Taught State required 40-hour insurance course for prospective Florida State Agents .
Resolution Trust Corporation : Consultant/Internal Auditor (1989-1990)
Former Branch of FDIC
Assigned to auditing & closing of various Savings & Loans in FL as well as Puerto Rico; Caguas Central Savings & Loan of
uerto Rico and Lincoln Savings in Miami, FL.
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Prepared Secondary Marketing packages for all residential and commercial loans.
BrickellBanc Savings Association : Assistant Vice-President (1985-1989)
Full responsibility of the Lending Division including processing, underwriting, analyzing, credit, and financial
information.
Responsible for Foreclosures and REOs.
Responsible for servicing of residential, installment, construction, and commercial real estate loans. Prepared
files for loan committee approval. Analyzing credit on all loans prior to closing. (Member of Committee)
Administered budgets for construction loans as well as REO properties.
Administered all disbursements and balancing of General Ledger accounts for Loan Department.
J.I. Kislak Mortgage Corp: Asst. Loan Audit/Underwriting Supervisor (1982-1986) AmeriFirst
ederal Savings & Loan Assoc: Sr. Customer Service Rep. (1979-1982)
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COMPUTER SKILLS: Microsoft Office Products, Fiserv, Great Plains, ACCPAC 7.0, SBT; Dynamics
ICENSE: Florida and Tennessee Real Estate Sales Agent
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EDUCATION: MBA-Accounting BA-Administration
Fully Bilingual: English and Spanish
REFERENCES AVAILABLE UPON REQUEST
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