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PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveTo attain a position at your organization where I can utilize my office knowledge, computer and communication skills.ExperienceAston Carter Temp AgencyOptum Change Healthcare (Remote) Greenville, VA 04/2023-PresentPatient Access RepresentativeSchedule appointments (EPIC Program)Make in and outbound calls (Five-9 & Nice CXone MAX program)Transfer incoming calls.Register patientsHealthmark Group (Remote) Greenville, VA 04/2022-112022Medical Records Processor SpecialistPulled and Processed records requests.Attorney Request.Subpoenas Requests.Depositions Requests.Workers Compensation.Insurance RequestsPhysicians OfficesPatient RequestsAugusta Spine Clinic 08/2021-10/2021Administrative Assistant.Answered telephones & scheduled appointments. (Athenea Program)Confirmed appointments for patients.Checked in & out patients.Collected copays.Collected Mail.Scheduled MRIs and CT scans.Augusta Health Cancer & Blood Disorders, Fishersville, VA. 04/2020-8/2021Administrative Assistant.Answered telephones & scheduled appointments. (Meditech Program)Scheduled new consultations.Sorted mail and faxes.Obtained medical records from other office. (Athena program)University Associates in Obstetrics & Gynecology, East Setauket, NY. 05/2015-12/2019Clerk.Answer telephone & schedule patient appointments. (Centricity and Power Chart program)Collect copayments & billing (InstaMed program)End of day payment reconciliationNational Recruiting Group, Melville, NY. 8/2015-5/2016ClerkAnswer telephone & schedule patient appointments. (Centricity and Power Chart program)Collect copayments & billing (InstaMed program)End of day payment reconciliationNatural Approach Healthcare, East Setauket, NY. 05/2015-7/2015Receptionist.Answer telephone & schedule appointments.Computer work.Prepare rooms for patients.Port Jefferson Chiropractic, East Setauket, NY. 10/20148/2015ReceptionistAnswer telephone & schedule appointmentsPost co-pays & advance payments to ECLIPSE Medical Records Software.Dr. Ira Koeppel, Cosmetic Dentist, East Setauket, NY. 10/2013- 8/2015ClericalPull & file patients charts.Confirm appointments and take messages.Electronic Records (Dentrix Program)SkillsMicrosoft Office SuiteCMS-1500 FormICD-9 CodingCPT CodingMedicareMedicaidRecord Release FormWorkers Comp.Encounter FormsEducationHunter Business School, Medford, NY 10/2014-5/2015Medical Office Administration CertificateBOCES, Oakdale, NY 02/2014-6/2014Medical Billing and Coding CertificateCHP Medical Billing and Coding Certification, Oakdale, NY 02/2014-6/2014www.chpcertified.comBOCES, Brentwood, NY 04/2013-2/2014Basic Business Office TechnologySuffolk County Community College, Selden, NY 9/2000-1/2004Liberal Arts Courses