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Title Customer Service Call Center
Target Location US-MO-Kansas City
Email Available with paid plan
Phone Available with paid plan
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5944 County Lane 272Carl Junction, MO Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLECandidate's Name
DJ SpellSKILLSPossess over 20 years of management experience including sales and marketing, food and hospitality, healthcare, and retail.EXPERIENCECafe Del Rio, Joplin, MO  Weekend Kitchen Manager September 2015 - May 2022 Food preparation and presentation. Supervision of cooks and dish maintenance personnel. Training and coaching of Back-of-the house operations. Burger King, Webb City, MO  Assistant General Manager July 2013 - September 2015 Supervision of store operations for a fast-food business. Customer Service, crew training and hiring. General accounting of profits and expenses.Aegis Communications, Joplin, MO  Team LeaderJanuary 2009 - June 2013 Provided third-party customer service and sales support via telephone and e-mail. Responsible for on-going coaching and training for phone representatives. Had to create motivation methods for telephone representatives to ensure an uplifting, positive work environment.EDUCATIONFoley Belsaw Institute, Lansing, MI Marketing/Advertising Business Management DiplomaJanuary 1999 - May 2001, Correspondence SchoolingIn this program, I learned the essentials of management and motivation in a business focused on Marketing and Advertising. Many of these principles have applied to various fields where I've assumed a management role. ReferencesDerek Mason (personal friend, former co-worker)PHONE NUMBER AVAILABLEMindy Molter (personal friend, former co-worker)PHONE NUMBER AVAILABLEShannon Wright (personal friend)PHONE NUMBER AVAILABLE/pre>

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