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Name Available: Register for Free
Title Real Estate Customer Service
Target Location US-TN-Martin
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Hwy 45 SMartin, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLE Significant experience in office management and related environments Trusted with sensitive and confidential legal, financial, medical, and personal information per the Health Information Privacy and Protection Act Strong customer service experience dealing with issues related to admissions, patient billing, medical and office vendors, hospital staff, and financial and real estate personnel Trained in Microsoft Word and Excel with skill learning organization-specific computer programs quickly Assisted with end-of-month and end-of-year statistical reports and budget analyses Cross-trained in various areas to handle assigned duties and other area duties as needed Authorized to work in the US for any employerWork ExperiencePatient Care TechnicianGreenbrier Meadows Assisted Living-Martin, TNJune 2019 to Present Assist residents with daily activities, Assist with dressing and showering Daily laundering of clothing Assist in dining Preparation of mealsCustodian/JanitorUniversity of Tennessee at Martin-Martin, TNNovember 2016 to January 2019 Martin, Tennessee Responsible for maintaining sufficient custodial supplies for the assigned areas(s) by submitting to supervisor Performs a variety of daily custodial duties in support of classroom and administrative operations in the assigned buildings Reports any safety concerns to his/her immediate supervisor. Performing tasks inclusive of basic daily routine to maintain cleanliness of classroom and restrooms Assisted with extra duties during seasonal student breaks such as operating buffers, vacuums,shampoo machines and scrubbers to deep clean floorsSubstitute Education AideWeakley County Alternative School-Dresden, TNAugust 2016 to January 2017 Function as a liaison between the Alternative School and the student's school of record Responsible for data entry of student's incoming and outgoing assignments Assist with ensuring student completes incoming paperwork including code of conduct and student handbook Provide tutoring on individual basis Responsible for answering incoming telephone calls and forwarding to assigned teacher Dispense medications as needed Maintain Medication Records Responsible for copying completed assignments Compile daily completed assignments to return to student's school of record Grill CookMcDonald's-Martin, TNFebruary 2016 to August 2016* Responsible for preparation of food on grill and deep fryer* Maintain cleanliness of work area and tools* Ensure freezer was stocked appropriately at beginning of shift* Assisted in preparation of order if necessaryAdministrative AssistantAlexander Auctions & Real Estate Sales-Martin, TNJuly 2015 to February 2016* General office administration* Preparation of real estate advertising using InDesign Program* Researching real estate properties using various web programs* Preparation of Inventory List for auctions* Accepting monthly payments entered into QuickBooks Tax PreparerLiberty Tax Service-Union City, TNJanuary 2015 to 2016General office administration* Preparation of income taxes* Follow up for acceptance of taxes* Assist clients with follow up questions regarding taxes Billing ClerkWest Tennessee Applied Behavioral Analysis-Martin, TN 2010 to 2013 Entered correct diagnosis codes and billing charges and filed claims with insurance companies Investigated aging accounts to ensure proper payments and adjustments Director of Social ServicesHillview Community Living Center-Dresden, TNJune 2010 to August 2010 Liaised between Hillview and other healthcare facilities to ensure resident admission Maintained contact with family regarding patient admission paperwork and questions concerning patient activities during patient stay in the facility Charted weekly patient social services notes Generated month census reports for corporate offices Provided general office assistanceAdmissions CoordinatorParis Healthcare & Rehabilitation Center-Paris, TN 2008 to 2010 Interviewed patients and presented referrals to admission team to review for skilled rehabilitation or long-term care Worked with case managers to obtain information regarding patient status and discharge dates Prepared paperwork and room assignments Ensured that patients were comfortable, with all needs met and questions answered Maintained monthly referral log Participated in weekly utilization review meetings to determine patient condition and tentative discharge datesLegal AssistantJeff Parham, Attorney-at-Law-Martin, TN2006 to 2008* Researched titles for real estate transactions* Prepared real estate documents and settlement statements* Balanced deposits and transaction disbursements* Transcribed legal documents and lettersBusiness Office ManagerHealthSouth Cane Creek-Martin, TN2004 to 2006* Guided patients and family members in understanding and processing insurance claims* Completed daily financial reports and posted specific details (e.g. A/R days, cash collections)* Reconciled and maintained deposit logs on Excel spreadsheets* Assisted business office personnel in all areas of responsibility* Reviewed end-of-day reports for accuracy and follow-up* Reviewed monthly aging reports* Maintained system and patient account accuracy, clean-up, and conclusion* Assisted with submission of Additional Document Requests upon request from Medicare* Attended weekly meetings with case management for utilization review and discharge planning* Met monthly with Utilization Review Committee to review patient information regarding number of days each patient stayed, cost analysis for month to month, and patient discharge* Maintained monthly patient census to ensure accurate in- and out-patient billing* Worked closely with admissions and outpatient departments to maintain accuracy of patient financial information and ensure timely billingPatient Account RepresentativeHealthSouth Cane Creek-Martin, TN2003 to 2004* Filed commercial insurance via electronic claim program* Processed aging accounts to ensure proper payments and adjustments* Submitted worker's compensation claims and notes for insurance processing* Worked with patients and families regarding payment arrangements Unit SecretaryHealthSouth Cane Creek-Martin, TN2002 to 2003* Greeted and assisted patients with immediate needs upon admission* Entered medication and treatments into computer and filed information in medical charts* Ordered and maintained inventory* Maintained lab log records and rental equipment records* Organized patient medical chart upon admissionPPS BookkeeperVanAyer Manor & Rehabilitation-Martin, TN2001 to 2002* Submitted Medicare billing for 24-bed skilled rehabilitation unit* Contacted, verified, and filed secondary insurance for skilled unit* Acquired coding diagnosis for skilled residents* Balanced patient accountsMedical Records ClerkVanAyer Manor and Rehabilitation Center-Martin, TN 2000 to 2002 Broke down and filed discharge charts Obtained physician signatures on various medical forms Updated patient charts with appropriate formsReceptionistVanAyer Manor & Rehabilitation-Martin, TN1998 to 2000* Answered three-line telephone system* Prepared monthly resident weight report and various nursing forms* Receipted resident month payments* Broke down discharge charts* Updated facility room roster daily* Assisted with payroll processingEducationBachelor of Science in Business Administration in Management The University of Tennessee at Martin - Martin, TN January 2013 to May 2015Associate in Legal office assistantWest Tennessee Business College - Jackson, TNAugust 1985 to May 1986Skills Cleaning Management Housekeeping Data Entry Receptionist Microsoft Word Cash Handling Customer Service MS Office Microsoft Excel Organizational Skills Outlook Sales Scheduling Time Management Financial Report Writing QuickBooks Tax Experience Case Management Office Manager Experience Administrative experience English Filing Office experience Clerical experience Time management Typing Front desk Phone etiquette Data entryCertifications and LicensesCPR Certification

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