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Title Customer Service Medical Assistant
Target Location US-LA-Marrero
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Westwego, LA  PHONE NUMBER AVAILABLEEMAIL AVAILABLE
Qualifications SummaryCompetent professional with extensive experience in customer-facing roles. Highly motivated to oversee administrative tasks for seamless office operations. Independent and reliable individual, capable of balancing competing tasks in a fast-paced environment.Customer ServiceDemonstrated track record of providing exceptional service to clients and staff.Committed to ensure satisfaction and retention with a professional demeanor.RecordkeepingCapable of creating and updating accurate records and documentation, ensuring easy access.Proficient in utilizing various computer software such as Microsoft Suite.Administrative TasksProven success in overseeing various administrative tasks such as scheduling and calendar coordination.Adept at inventory, resource allocation, and finances for office supplies.Communication & CollaborationNatural communicator, talented at cultivating relationships with key personnel.Team player, skilled at collaborating with cross-functional teams for seamless operations.Professional ExperienceIndependent, Westwego, LAHouse Manager2018 - PresentDirect and coordinate complete spectrum of operations including budgeting, expense tracking, and resource allocation with a focus operational improvement. Coordinate schedules to oversee household operations, ensure seamless functionality and comfort. Plan, execute tasks with precision, and maintain a nurturing environment. Anticipate needs, resolve issues, and optimize efficiency.Reduced spending and increased savings through effective budgeting and forecasting.Led a dynamic household management system, orchestrating schedules, budgets, and logistics with precision.Cultivated a nurturing environment fostering growth and development, akin to a high-functioning team.Drusilla Restaurant 2017- 2018HostessCoordinated seating arrangements to optimize dining flow and enhance guest satisfaction. Oversaw incoming calls with professionalism, directing inquiries and confirming reservations efficiently. Supported staff by assisting with customer service and maintaining cleanliness.Exhibited excellent communication skills by effectively resolving guest concerns and inquiries.Demonstrated strong organizational skills through meticulous management of reservation schedules.Utilized venue knowledge to answer patron questions and enhance overall experienceDr. Tamer Acikalin, Marrero, LA 2010 - 2011Medical Assistant/insurance billing and codingManaged scheduling and coordinated appointments by performing clerical duties, including answering phones, transcribing dictation, and completing insurance paperwork. Maintained financial records, handled credit transactions, and managed collections. Facilitated medication management, and provided clear explanations of treatment for optimal understanding and compliance. Prepared and organized treatment rooms, ensuring readiness and cleanliness for patient examinations. Managed medical, laboratory, and office supply inventories, ensuring the availability of necessary items.Quick Trim Weight Loss Clinic, Harvey, LA 2008 - 2009Medical AssistantDirected scheduling and managed general office tasks including telephone reception and reporting. Maintained a clean and safe environment, and properly disposed of supplies. Took vitals such as blood pressure, temperature, and heart rate. Collated information from individuals and recorded data.Auto Motif, Harvey, LA 2005 - 2007Administrative AssistantSpearheaded daily administrative operations and delivered comprehensive support within a fast-paced environment. Streamlined office procedures, enhancing organizational efficiency and scheduling systems for staff and client appointments. Managed records through database management, ensuring accuracy in all documentation. Facilitated internal and external communication by managing phone systems, routing calls, and overseeing electronic mail flow. Ordered, tracked, and distributed office supplies, keeping inventory levels aligned with business needs.The Esplanade at City Park, New Orleans, LA 2002 - 2005Leasing AgentShowcased rental units to prospective tenants, explained lease terms and guided them through the application process. Effectively utilized my strong communication and interpersonal skills to build rapport with potential renters and address their inquiries. Organizing and leading property tours, highlighting the unique features and amenities of the complex, and contributing to the seamless completion of lease agreements. Ensured that prospective tenants received comprehensive information and excellent service to facilitate their decision-making process. Provided administrative support to the leasing team including tasks such as answering and directing phone calls, responding to email inquiries, managing lease documents, and coordinating appointments for property viewings. Maintained organized lease files, processed rental applications, and provided excellent customer service to prospective tenants and current tenants. Additional office duties such as maintaining office supplies and ensuring the overall cleanliness and professionalism of the leasing office.EducationHigh School in General Studies 1996 - 2000Archbishop Blenk High School, Gretna, LAVocational in Medical Insurance Coding Specialist/Coder 2008 - 2009New Horizons, Metairie, LA

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