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Click here or scroll down to respond to this candidateCandidate's Name
Romeoville, ILEMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceTraffic CordinatorMidwest Warehouse & Distribution System - Joliet, IL July 2017 to Present1. Execute day to day transportation needs, including scheduling, tracking and tracing shipments for our Clearwater account based out of Idaho. Maintain daily reporting from inventory shortages, in- transit and other reports with JDE & Synapse system. Working closely with various carriers to tender shipments. Respond to customer inquiries and provide updates in a timely manner. Generate and maintain up-to-date and accurate customer records and shipment documentation. Working closely with our shipping department to create pick tickets for next day loads. Customer Service Representative/LogisticsRR Donnelley - Bolingbrook, ILJune 2012 to April 2015Ensure all phone calls and emails are answered and resolved in a timely manner. Schedule delivery appointments for various types of inbound & outbound shipments in remote logistics centers. Provide detailed and accurate track and tracing information as requested per customer. Document all transportation issues. Provide detailed turnover to logistics night operations. Communicate effectively in written and verbal forms.Logistics Support RepresentativeRR Donnelley - Bolingbrook, ILJune 2010 to June 2012Support for dispatch team. Maintenance of tracking logs. Inputting proof of deliveries in freight management system. Preparing Sols for vendor payments. Assisting other teams with work loads. Tracing Logistics SpecialistStaffmark@RR Donnelley - Bolingbrook, ILJune 2008 to May 2010Answer phone calls and email from customers. Track and trace shipments continuously monitoring delivery times, communicate changes or delays. Resolve any customer service related complaints or inquiries. Data entry into freight management system. Call Center Telephone OperatorAmerican Mediconnect - Chicago, ILJanuary 2005 to December 2005Answered inbound calls in support of health care needs. Relaying messages to doctors and customers. Handled 75-120 calls per day.EducationAssociate in BusinessCatherine College - Chicago, ILJanuary 1990 to February 1992Skills Proficient in microsoft office, excel and outlook. (7 years) Strong oral and written communication. Detail oriented with great work ethic. Typing 40 wpm Bilingual fluent in Spanish CSR Call Center Customer ServiceAdditional InformationObjective: To obtain a challenging position which will allow me to grow to my full potential, and will provide opportunity for advancement. |
