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Click here or scroll down to respond to this candidateMadeline-Michelle: CarthenMurfreesboro, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEQUALIFICATIONS SUMMARY:Resourceful, results-oriented busines professional experienced in providing Information Technology and Business Development support. Strong focus on notary, real estate transaction coordination, notary, and client services.PROFESSIONAL EXPERIENCE:1/24 - Present Carthen Cornerstone Solutions, LLC Murfreesboro, TNCEOTransaction Coordinator intake tasks reviewing contracts to close for completeness and pursuenecessary parties for outstanding initials, signatures and dates. Send agent emails outliningimportant dates and contact all parties involved in the transaction including the lender, titlecompany, client and co-op agent; introduced as transaction coordinator and request that allpaperwork and communications related to the transaction flow to the transaction coordinator.Add dates to digital calenders and establish Broker files in system of records, upload documents.and contact information.3/06 12/23 Coburn Enterprise, LLC St. Charles, MOCEOAnalyze business and user needs, recommend computer hardware and software. Providein-person, phone, and classroom training and support to end-users. Work with vendors to resolve equipment, software, and service issues. Act as the initial point of contact for all IT support requests. Assist with grant writing and contract negotiating.10/05-4/06 Temple University - Institute for Survey Research Philadelphia, PAField InterviewerConduct school-based community impact studies for Big Brother Big Sister mentorprograms with school-aged students throughout the Missouri Eastern region.9/04 9/05 St. Charles City School District (Success Campus) St. Charles, MOParaprofessionalAssist with the development and implementation of the SCC School District website for the (Success Campus). Maintenance and redesign, update and format content, assist the Principle, and staff in the YES and RES program with at-risk and disadvantaged students with work study, instruct students on how to use network computers, and monitor internet usage.6/04 6/04 CDI Corporation St. Louis, MOInstaller Migration ServicesBack up end users data. Remove and replace the client's computer. Set up and configure new PCs and laptops. Install corporate desktop image and any additional approved end user applications. Restore the backed up data. Perform QA on migrated machines. Provide post-installation deskside and phone technical support for users following the migration.12/02 6/03 Ferguson-Florissant School District St. Ann, MOComputer SpecialistResponsible for routine maintenance and troubleshooting of hardware and software issues.Provide technical support for all staff departments. Monitor all servers and files to investigate any abnormalities, upgrade, configure, and test application software on NT servers.5/99 12/02 Florissant Valley Community College St. Louis, MOInformation Systems InstructorDevelop and implement structured curriculums for the Workforce Literacy Development program & Continuing Education classes. Taught the following classes: Introduction toPersonal Computers, MS Windows 98-2000; XP; Microsoft Office Suite 97/2x; Resume WritingStyles and Techniques.3/97- 3/99 EDS - Electronic Data Systems, Chesterfield, MOInformation Analyst/Asset ManagerResponsible for development, maintenance and production support for Southwestern BellTelephone Company Procurement area. Specialized in inventory applications utilizinghierarchical and relational databases. Team member in the development phases of SWBT Project Year 2000 Office. Identify requirements, negotiate contracts and design STAR logsfor data sets for assessment analysis. Gather and analyze new application requirements, developed technical designs, coded, tested and implemented on-line and batch programs. Research new hardware/software purchases and new technology-based solutions for the organization. Maintain Asset Management Database Program.7/96- 2/97 Alternative Resources Corporation, Clayton, MOPC Specialist IResponsible for first level support to the Network Technicians, and Network Control regarding various software and hardware vendors. Tasks included logging, tracking and problem resolution. Investigat new end users that needed setup and connections to the Mainframe and the LAN network. Provide nodes for end users that had access to the Change Management System,and OREO application security system. Provide enhancements and clarification of information when requested to Production Control Specialists.10/95- 5/96 Robert Half Information Systems, Creve Coeur, MOHelp Desk AnalystPrimary support person for Client/Server systems with end users using relational databases along with business applications in Applixware. Provided phone and deskside support for Network Control, software/hardware vendors and internal staff. Resolved software and hardware issues. Logged tickets in the Remedy system. Maintained highest level of professionalism when dealing with clients. Investigated on a timely basis questions and/or complaints to ensure Brokers satisfaction. Assisted with second level support to the broadcasting of the Hughes Satellite systems when requested.5/95- 10/95 EDS - Electronic Data Systems, Overland, MOOperation Development Program (Project 80X) OPD Program trainee for Data Processing and IBM Security area.Responsible for data management, resource management, and monitoring remote consoles. Responsible for all operational print peripherals in the out processing center and for all operations trouble tickets with Network Control and IBM hardware vendors.HARDWARE: IBM 3090 mainframe, ES9000, MVS/ESA, PC 3270, VTAM, DEC VAX, CICS, CIS, TSO- ISPF, ACF2, OS/2, IBM Compatible computers.LANGUAGE: COBOL II, Visual BasicSOFTWARE: DB2, MS OFFICE SUITE, UNIX, MS WINDOWS 9X/2000, XP, ME, NT4.0, APPLIXWARE, PARADOX, LOTUS NOTES 3.2, CC: Mail, Remedy Call Tracking Software, MS EXPLORER,MS OUTLOOK, MS FRONTPAGE 2000, WEB EASY 5, DREAMWEAVER 8EDUCATION: Sanford Brown College, Hazelwood, MOA.A.S. Computer Operations April 1994St. Louis Christian College, St. Louis, MOCompleted A.I.M. Courses/Urban Christian Ministry - September 2000Eden Theological SeminaryMaster of Divinity (Candidate) August 2003Webster University, Webster Groves, MOEntrepreneur for Business & Technology May 2007 |
