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Click here or scroll down to respond to this candidateCandidate's Name
Customer ServiceMemphis, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am a responsible and dedicated individual who has the determination to succeed in any given environment. My current employment is within the customer service industry; I retain an assortment of customer service/retail/sales experience. Core Strengths; Skill Set:Strong organizational skillsVery punctual.Active listening skillsAdaptive team playerTelecommunication skillsOver 3 years of customer service.Ability to effectively communicate.Ability to operate office equipment such as fax machine, copier, and printers.Knowledge General Office procedures such as organization and filing.Strong computer skills with some troubleshooting abilities.Knowledgeable of computer software.Ability to work unaided, under little to no supervision.Self-starter.Able to meet deadlines and goals as specified on time and promptly. Typing ability at 45+ wpmSharp problem solver with can do attitude.Excellent customer service.Professional telephone etiquette.Ability to work in a team to help provide a stress free work environment. Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceShipping and ReceivingFedex Supply Chain - Memphis, TNApril 2019 to August 2019Packing and shipping international FedEx orders. Processing returns and shipping thermofisher medical safety parts.Lead Construction CleanerBlackmon Mooring - Round Rock, TXNovember 2016 to July 2017Security Officer (Full-time)Priebe Security Services, Inc - Austin, TXOctober 2015 to March 2016Provided securityfor private property. Insured all doors and entrances were secure. Monitored CCTV cameras for any suspicious activity. Provided customer service to all agents and non employees. Provided detailed descriptions of all procedures and activity during shift. StockerWal-Mart - Gurnee, ILOctober 2013 to September 2015Compared invoices to items received to ensure that shipments are correct. Typically set up advertising signs and displays of merchandise on shelves, counters, or tables. Received, opened, unpacked and issued sales floor merchandise. Stock shelves, racks, cases, bins, and tables with new or transferred merchandise. Took inventory or examine merchandise to identify items to be reordered or replenished. Answered customers' questions about merchandise.Sales AssociateSports Authority - Gurnee, ILSeptember 2013 to September 2015Worked as a team member performing cashier duties and product assistance. Maintained adequate cash supply in cash drawers in multiple checkout stations. Responsible for checking customers in a timely manner and guaranteeing great customer service. Opened and closed the store, which included counting cash drawers. Assisted customers select products that best fit their personal needs. Petroleum Supply SpecialistUSA Army - Fort Irwin, CAAugust 2011 to August 2013Served full term as a petroleum supply specialist which involved fueling several vehicles up to and including tankers, HMMV and etc.Drove tactical vehiclesFueled all tactical vehicles, assisted with training soldiers ready for deployment Sat in as dispatcher taking calls concerning on post emergencies and general unit information Supplied each unit/company with sufficient strategic gear, as needed TellerFifth-Third Bank - Gurnee, ILNovember 2007 to August 2011Serviced all customer inquiries from general to complex. Provided a full range of banking services to individual customers, emphasizing personal financial counseling and customer service.Strictly implement verification guidelines set by the bank to ensure safety of customers as well as bank. Solves problems by using resources provides to assist all bankers. Balanced drawers at ends of shifts, and calculate daily transactions. Cash checks and pay out money and ensure accounts have sufficient funds. Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. Enter customers' transactions into computers in order to record transactions and issue computer- generated receipts.EducationAssociate in criminal justiceCollege of Lake County - Grayslake, IL2008 to 2009High school DiplomaKIRBY HIGH SCHOOL - Memphis, TN2006Skills Customer Service CSR Call Center Tanker Experience Security Computer skills Distribution center Forklift Sales Basic mathMilitary ServiceBranch: ArmyService Country: United StatesRank: E-1August 2010 to December 2012Provided assistance for distribution of fuel. Drove tactical vehicles for fuel distribution. Provided combat training for pre deployment soldiers.Certifications and LicensesDriver's LicenseForklift Certification |
