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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional Summary:Adaptable, independent, and organized Virtual Office Administrative Services experience providing multifunctional administrative support. Adept in project management, scheduling, budgeting, and building effective productive working relationships with clients and staff. Committed to providing exceptional customer service and accuracy in data entry and database management.Experience:2020-2021Entry-Level Virtual Assistant Memorable Escapes Company United StatesManaged & organized a high-volume email inbox, responding to over 100 inquires per dayCoordinated & scheduled over 50 meetings & appointments per week, ensuring all parties were informed & prepared for each meetingCreated & maintained a filing system for over 500 documents, resulting in a reduction in time spent searching for filesManaged & updated website content, resulting in a increase in customer engagementAssisted with social media management, resulting in followers & interacting with everyoneProvided customer service support to over 500 clients keeping satisfaction for everyone2019-2019Virtual Administrative Assistants Apex Focus Group United StatesCommunicated with owners regarding home & loan statusCreated & maintained a large client base by meeting needs & providing exceptional customer serviceUpdated investor accounts & information dailyAssisted the business with establishing & maintaining an internet presence by providing marketing & technical expertise onlineCommunicated with investors via phone or email on daily basisUsed internet across to research real estate properties from investors across the country to purchaseCreated databases & spreadsheets to organized properties2018-2018Virtual Human Receptionist Answering Services Apex Focus Group United StatesOrganized & maintained online company files, invoices, & other digital documentationManaged appointments & calendar & booked meetings with new & existing clientsBuilt up massive database of past & current clients & hunted down potential customersAnswered the screen calls, providing information, taking messages, or scheduling appointmentsArranged payments & establish repayment schedules handle account transaction, checks, & balancesConfer with customers by telephone, chat or email providing information about products or servicesKeep records interactions or transactions, record details of inquiries, complaints, or comments, as well as actions by checking to ensure appropriate changes to resolve all issuesReceive payments by cash, check, or credit cards, vouchers, or automatic debitsProvided administrative task by performing activities such as completing contract forms, prepared change of address records, or issue service orders, using system softwareSkills:Customer Service, Administration, Project management, Organizational skills, Great verbal & written communication, Microsoft Office, Google email, Uploading, Posting, Editing, Basic budgeting finace, AccountingTime management, Calendar management, Planning, Social media management, Inventory management, zoom scheduling, Email filtering, Team Leadership, Problem solving, Detail oriented, Flexible, HonestAttention to detail, Adaptable, Data Entry, Event management, Office Administration, Business Development, Customer loyalty, Call Center, Teamwork, Relationship Building, Computer OperationsEducation:MAY 2009HIGH SCHOOL DIPLOMA WELLINGTON HIGH SCHOOL |
