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Click here or scroll down to respond to this candidateCandidate's Name
Phone PHONE NUMBER AVAILABLEEMAIL AVAILABLEWork ExperienceOffice Manager/Customer ServiceAragon Consult and ReferralJuly 2016 to October 2023Greet and communicate with and welcome guests.Count and verify all registers are balanced.Keep the office in order.Answer all the customers' questions and address their complaints.Answer all incoming calls and redirect them or keep messages.Train, supervise, and support office staff, including receptionists.Schedule shifts.Ensure timely and accurate customer records .Customer Service Assistant ManagerCash Advance2012-2016Will discuss upon interviewAccount Manager/Customer ServiceConvergys (Bank of America & Capital One)Feb 2007-Nov 2012Taylorsville, UTProcessing financial transactions, identifying customer needs, and providing information about available bank services. Resolved questions regarding late fees, payments, Past due Payments. Fraudulent activity on account.Blocked cards due to fraudulent activity, unusual activity.Answered phone and assisted clients with their Credit Card Account.Maintained up-to-date knowledge of customer accounts.Provided assistance to clients.Explained products and benefits of each product.0ffice ManagerNational Weight loss - Sugar House, UT October 1998 to November 2000Will discuss upon interviewCompleted high schoolWest High School - Salt Lake City, UTAugust 1985 to June 1989SkillsOffice Management (3 years)Accounts Payable Auditing (5 years)Bank Reconciliation (5 years)Communication skills (5 years)Computer skills (10+ years)Payroll (Less than 1 year)Account Reconciliation (3 years)Balance Sheet Reconciliation (2 years)Auditing (3 years)Data Entry (2 years)General Ledger ReconciliationAccounts ReceivableSalesJournal EntriesAccountingFinancial Statement PreparationCertificationFlagger Certification |
