Quantcast

Customer Support Specialist Resume Washi...
Resumes | Register

Candidate Information
Name Available: Register for Free
Title Customer Support Specialist
Target Location US-DC-Washington
Email Available with paid plan
Phone Available with paid plan
20,000+ Fresh Resumes Monthly
    View Phone Numbers
    Receive Resume E-mail Alerts
    Post Jobs Free
    Link your Free Jobs Page
    ... and much more

Register on Jobvertise Free

Search 2 million Resumes
Keywords:
City or Zip:
Related Resumes

Customer Support Specialist Ashburn, VA

Customer Service Support Specialist Halethorpe, MD

Treatment Specialist Customer Support Washington, DC

Support Specialist Customer Chevy Chase, MD

Customer Support Specialist Arlington, VA

Customer Service Support Specialist Laurel, MD

Customer Service Support Specialist Washington, DC

Click here or scroll down to respond to this candidate
 Candidate's Name
  PHONE NUMBER AVAILABLEEMAIL AVAILABLE
Aspires roles that develop skills in writing, project management, research, and human resources. Implementation is focused on meeting clientele needs in businesses and educational settings in order to achieve lasting change.
Experience
VISION TECHNICIAN IN TRAINING, VISION THERAPY CENTERCALL CENTER REPRESENTATIVE, THE CENTER FOR ADVANCED ORTHOPEDICSASSISTANT, THE LEARNING EXPERIENCEDelegated a number of tasks throughout the school system to aid the development, safety, and care for students and parents. Monitored children throughout the day, while providing support in engaging activities and cleaning. Utilized their iPad system to keep track of children s daily activities and learning evaluations. Posted pictures along with descriptions of activities that were sent to parents and caregivers. Recorded the times they signed in and out of the facility. Changed diapers, and encouraged hand washing at the appropriate times. Changed clothed when necessary. Informed parents of child s progress upon checkout time, and communicated any concerning behaviors to lead teacher teachers and the relevant staff. Tended to other classrooms among request, and found tasks to complete for the class to have easier transition periods.
SURGERY SCHEDULER, Uva HEALTH OBGYNExecuted a number of clerical tasks including: Filing, faxing, emailing, and confirming best times for surgery dates. Coordinated between doctors to determine best qualifying time for minor and major surgeries. Collaborated with personnel from a number of offices within the UVA offices to determine best practices for clients care. Scheduled induction and C-section times for patients, and addressed their needs appropriately. Mailed off supportive documentation to inform client of surgery requirements and proper protocol. Used a multi-line phone to connect patients with interpreters and other departments. Attended biweekly meetings to receive updates of the latest protocol and measures being used within the company s system. Printed out a number of forms for the purposes of distribution for doctor s clientele on a weekly basis.March 2018  To August 2018; January 2020-November 2020Administrative (executive) Assistant, Synergy Orthotics & ProstheticsReceived on the job training on medical terminology that are commonly used in the practice. Learned the basic functionality of prosthetics and orthotics. Applied my knowledge while inputting data in their system, in addition to learning protocols for recording and updating patient information. Recorded demographics and pertinent dialogue. Included primary, secondary and tertiary insurances to the appropriate file. Effectively communicated with employer, coworkers, and the manager of administration. Continually checked on the status of a patients  insurance and claims; reported all changes.  Promptly relayed phone calls and messages to the owner. Scheduled patient appointments and updated the company progress log. Conducted follow up calls to agencies involved in patient care. Collected supportive documentation from facilities, and compiled requested forms for authorization purposes. Filed, faxed, and photocopied patient information. Stored a copy for my records and maintained a neat workspace. Followed all sanitation guidelines.  Welcomed new patients with the upmost respect and professionalism. Discussed patient financial obligations. January 2017-February 2018Teaching Assistant, The Goddard SchoolProvided a nurturing environment and remained engaged in the classroom. Catered to different learning styles and behaviors. Developed interpersonal skills while tending to the needs of students, staff, and parents. Created and taught lesson plans when lead teacher was not present. Assisted in room arrangement and organizational tasks. Provided clear expectations and standards for all children. Implemented activities that supported the lead teacher's lessons plans. Developed team building skills. Assisted with clean up, preparation of lunches, and transitional periods in different classrooms. Transported children to and from their designated pick up/drop off areas with the company van. Attended field trips and played an active role during ceremonies and celebrations.
OCTOBER 2016-December 2016Teaching Assistant, gRAHAM eLEMENTARY sCHOOLServed as a Mentor in Ms. Dade s first grade class. Read stories and engaged in tasks that aided in student s supplemental material. Took notes on interaction styles amongst students, and observed the managerial skills in the classroom. Asked questions and provided thought provoking insight.
September 2015-December 2016Volunteer, Miracle Hill hands up ministriesServed as an administrative assistant on a weekly basis (5 hrs.). Developed positive relationships with personnel and clients while maintaining professionalism. Experienced enriching interactions through dialogue during transitional periods. Performed clerical tasks which included: answering calls, relaying messages, and maintaining a clean workspace. Welcomed guests and provided encouragement, and resources for crisis interventions. Recorded communications and activities in a systematic way. Presented the information to management.
December 2014 (christmas break)volunteer, Aesthetic Dermatology & Dermatologic Surgery Center
Shadowed Physician Assistant Boyden and tended to her requests. Checked in patients, learned protocol for visit types, and developed a rapport. Discussed information pertaining to follow up visits. Observed advanced techniques used in the field, and gained knowledge about the benefits of surgery, and precautions prior to surgical procedures. Triaged clients for general information, learned medical terminology, and met sales representatives who promoted a variety of products. Received information about treatment plans, which included facts on medications and dosages. Took notes on my findings and overall experience.
January 2017-February 2018Volunteer, Cleveland Physical Therapy Associates
Observed and interacted with patients under Dr. Quattlebaum s (PT, DPT, ATC) care. Received education on bones and ligaments and its relationship to injuries.  Inquired about the impact of physical therapy on a patient s quality of life. Set up the therapy sessions and implemented sanitary practices. Assisted clients with exercise activities. Kept a record of activities.
aUGUST 2009-dECEMBER 2012; jUNE-aUGUST 2016cASHIER, gIANT FOODSProvided excellent customer service and developed interpersonal skills with customers, coworkers, and those in management. Collaborated ideas and ways to meet customer needs in a culturally diverse environment. Utilized team building skills, critical thinking, and adaptability to change.
EducationAugust 2018-December 2019Clinical Psy. d Program, Regent UniversityMember of the Psychological Association and ABPSI. (August 2018-August 2019). Participated in clinical observations and labs to strengthen psychological interview skills and protocol techniques. Researched literature and evaluated case studies. Administered and practiced psychological tests. Wrote an analysis on clinical findings with distinct verbiage. Participated in group discussions and provided feedback during practice exercises. Referenced theoretical data and provided a conceptualization during presentations and in a classroom setting. Gained exposure to the field through conference attendance and meetings with working professionals. Asked questions and met with professors for guidance. Established a rapport with my cohort.September 2014-December 2016Graduated with a bachelors of science in Psychology, Gardner-Webb UniversityTransferred from Virginia Commonwealth during my junior year. Collaborated in diverse groups during projects and discussions. Analyzed psychological data, statistics, and presented on prominent figures. Volunteered at Miracle Hill Ministries as an administrator and attended school events. Engaged in ministry events and small groups.
August 2011-March 2014Psychology, Virginia Commonwealth university
Participated in the Aspire and Acceleration Program. Attended numerous leadership functions that discussed implementation strategies on health and diversity. Worked in group settings while pursuing the medical field.
2007-2011Graduated from Stone Bridge High School

Additional programs and activities:
      Dual Enrollment during my senior year in high school. (Formerly known as the Technical Academy at Monroe Technology Center)      James Madison University Female Leadership Institute; 2007-2010      Villanova University's Youth Advisory Council Leadership Camp      Served as a Stone Bridge High School Safe Ambassador, 2008-2011      Completed a Healthcare Training Program to become certified for CPR and AED in July of 2010. Voter Registration event, volunteered at a Daycare Center      Worked with the elderly in a senior citizen home
      Assisted with a landscaping project      Participated in a Pre-Collegiate College program (Campus at SBHS from 2007-2011) and served at leadership conferences.      Member of Jack and Jill of America Inc., 2005-2009. (Served at food and coat drives; as well as soup kitchens.)
      Recognized as a Honor Roll Student from 9th-121h grades; Inducted into the National Technical Honor Society 2010-2011; Member of the Future Business Leaders of America.      Member of ABPSI and the American Psychological Association. (August 2018-August 2019). Participated in clinical observations and labs to strengthen skillset. Attended conferences and activities for
      Member of the HOSA Health Science Organization in high school

AccomplishmentsVirginia Commonwealth University:      Helped restore plant beds, painted, and designed landscaping for the Hands-Up program at VCU (economic development); in addition to volunteering at the Fulton Neighborhood Resource center (urban revitalization).      Mosby Court-Participated in a local partnership to promote voter registration in the community (leadership development)      Participated in the Virginia Mentoring Partnership. Mentored high school students; Explained the admissions process and the benefits of college.      Participated in a Mentorship Program for Richmond City Public Schools      During my freshman year I was selected to participate in the Acceleration Program. Served students who were interested in medical careers; Introduced students to the integral parts of health science careers.      Member of the VCU Aspire Program. Selected to participate in the Academic Scholars Program in Real Environments which is an innovative and comprehensive community engagement focused living-learning program for sophomores at VCU.Gardner-Webb University:      Maintained my status on the Dean's list for two years.
      Member of the Psychology Club (September 2015- May 2016)      Received the Gardner Webb Volunteer Leadership Award in May 2015      Participated in service-learning activities through the Exercise Science Club, 2014-15Regent University:      Received a certificate of completion for H.O.P.E focused training.      Learned key skills to further navigate through clinical mock trials.      Had the privilege of observing a number of clinical approaches and protocols.      Studied a variety of theories, mathematical processes, and interventions to cultivate a deeper understanding of the expectations associated with psychological competency.
                          .ReferencesTim Lucas, Stone Bridge High School Guidance Director , EMAIL AVAILABLEDr. Sharon Webb, GW Psychology Professor, EMAIL AVAILABLEArlene Donnelly, Neighbor and Community leader, EMAIL AVAILABLESheppard Wright, Volunteer Coordinator, Miracle Hill Ministries, EMAIL AVAILABLEJohnny Baskin, Owner of Synergy Orthotics and Prosthetics, EMAIL AVAILABLE

Respond to this candidate
Your Email «
Your Message
Please type the code shown in the image:
Register for Free on Jobvertise