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Street Address Heartwood Lane Apt 4Wellsboro, Pa. Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEExperience:Innovative Answering Assistance Sarasota, FL 01/2022 01/2024 CUSTOMER SERVICE REP - REMOTEThis remote position required me to answer all calls that came in and schedule garage door service, repair and replacement appointments. Emails needed to be sent to correct departments and offices, as well as answering customer questions to the best of my knowledge or transferring the calls to the correct department for further assistance. I also cancelled and rescheduled appointments. All calls were recorded and some were reviewed for quality assurance. PRSM Healthcare Wellsboro, PAPATIENT SUPPORT REPRESENTATIVE 03/2020 12//2021Making calls to patients as well as answering calls and directing patients to the right representatives to schedule procedures and office visits. Also answer any questions the patients may have and make sure they are satisfied with each call.Walmart Mansfield, PACASHIER 08/2019 - 01/2020Running front register, customer service.Tioga County Prison Wellsboro, PACORRECTIONS OFFICER 02/2019 - 06/2019Enforce rules and regulations inside the prison, answer phones, help inmates in, direct inmates during meetings/yard times, commit and release inmates.Canyon Motel Wellsboro, PAFRONT DESK 08/2018 - 12/2018Answer phones, assist housekeepers, make daily work schedules for housekeeping and maintenance, checking guests in and out, clean hot tub and take chemical readings from pool and hot tub. Nazareth Hospital Pharmacy Department Philadelphia, PA PHARMACY TECHNICIAN EXTERN 06/2010 - 08/2010Answer phones and gather any information from calls to the pharmacist, refill the pyxis machine, stock and organize the medications, deliver medications to the required nursing stations, and prepare IV compounds for patients. William Penn S & L Assn. Levittown, PATELLER 09/2003 - 05/2004Preform daily transactions including deposits and withdrawals. Opening new accounts, closing accounts, customer service, and answering phones.EducationPresident's List at CHI Institute 09/01/2010I was added to the President's List for academic achievement while I was attending CHI Institute for their Pharmacy Technician program.GPA: 3.98CertificationsHeathcare Provider (CPR & AED), Kimberly Watkins Bn1174 - Pennsylvania Issue Date: 07/01/2010 Expiration Date: 07/2012Heartsaver First Aid, Crystal Keller Bn173 Pennsylvania Issue Date: 05/01/2010 Expiration Date: 05/2012 |