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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Woodford AvenueHayes, VA Street Address
(Street Address ) PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective: To support and facilitate opportunities for recovery, resiliency, and wellness to individuals and families affected by mental illness, intellectual disabilities, and substance use disorders.Professional experience:8/2/2021 present Front Desk Medical Receptionist, American Addiction Treatment CenterWelcomes visitors/patients by greeting in person or on the telephone, answering or referring inquires. Responsible for cash collection and daily balancing. Responsible for all clerical functions including, typing, filing, mail/ correspondence flow, electronic organization of files, etc. Responsible for daily phone functions Comply with all policies and applicable procedures. Maintain security by following procedures, monitoring logbook, checking in visitors, etc. Coordinate appointments for clients and staff, communicate all relevant information to supervisory staff regarding clients and the faculty, manage accounts receivable/accounts payable/deposits, assist with collection of drug screen with patients, and maintain a safe and clean reception area by complying with procedures, rules, and regulations.8/2019-6/2020 Community Employment Specialist, Middle Peninsula Northern Neck Community Services (MPNNCSB)Performed a variety of services to identify and prepare candidates for placement in the commercial marketplace and in furthering relationships with referral sources including Probation and Parole Districts 5 and/or 33, one regional jail facility and the state correctional facility located at Haynesville and securing referrals of prospective recruits. Utilizing recovery-oriented techniques and specific training the CES prepares individuals with a criminal history to interview for and secure full or part time job positions in the community at large. The CES functions as a role model to peers, demonstrating that the return to gainful emp. 4/2017-6/2020 Certified Peer Support Specialist, Middle Peninsula Northern Neck Community Services Board (MPNNCSB)Used one-one-one group sessions, assisted peers to identify and create goals and develop recovery plans with the skills, strengths, supports, and resources to set and pursue their personal recovery goals. Coordinated with the Program Coordinator/Team Leader, peers and other treatment staff to develop individual treatment/recovery plans based on each peers identified goals and work with team to review the peers individual treatment/recovery plans to include identified person-centered strengths, needs, abilities, and recovery goals; interventions to assist the client with reaching their goals for recovery and progress toward goals. Used ongoing individual and group sessions to share how to identify and combat negative self-talk and how to identify and build strengths- based approaches to recovery goals and community inclusion in communities of choice. Responsible for facilitating individuals and groups for Intensive Outpatient Program (IOP) which included Medically Assisted Treatment (MAT) and treatment plans. Worked with peers within the framework of reciprocity and mutual respect to monitor and qualify/quantify their progress. Led by example when it comes to coping strategies that have been helpful in personal recovery based on personal lived experience. When appropriate, shared own recovery story with examples of personal self- directed recovery. Assisted peers in setting up and sustaining self-help (mutual support) groups, as well as locating and joining existing groups. Assisted peers in choosing a job that matches their strengths, overcoming job-related anxiety by reviewing job applications, and providing interview tips. 1991-2015 Owner/ Manager of Nails by Stephanie Hayes, Virginia Provided individualized nail services and treatments to clients, including acrylic nails, manicures, and pedicures. Removed previously applied product/polish, shape, and smooth the ends of nails, push back and trim cuticles. Reapplied polish/product onto nails. Maintained high standards of cleanliness and sanitation at all times. Kept abreast of latest nail products, trends, and techniques to ensure that clients are satisfied with the services provided. Supervised staff, scheduling appointments, promoting our services, and kept updated records of expenses and revenue. Interacted with customers, managed employees, and keep track of inventory. Additionally, provided aesthetic services, such as waxing, makeup application, and skincare always maintaining excellent customer service. Education Associate degree in Applied Science in Protective Services, Rappahannock Community College, Glenns, Virginia 23149 (2014) Registered Peer Support Specialist / Certified Peer Recovery Specialist PHI THETA KAPPA Honor Society (2005-2014) Whos Who Among Colleges & Universities (2005) |
