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Click here or scroll down to respond to this candidateCandidate's Name
Hephzibah, GA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEProfessional SummaryCollege graduate with an Associates Degree in Early Childhood Education. Has 7 years of experience in customer service. Able to provide individualized instruction and attention while following the guidelines and best practices for working with, caring for, and educating infants, toddlers, and early school age children. Education Associate Degree in Business Administration, Miller-Motte College - Augusta, GAGraduation Date: Currently Enrolled Early Childhood Education, Miller-Motte College - Augusta, GAGraduation Date: 04/2023Professional SkillsWriting Lesson Plans, Team Oriented, Thrives within a Fast Pace Environment, Supervising Students in a Classroom Setting, Creating and Maintaining a Healthy Learning Environment, Proficient in Microsoft Office Programs, Detailed Oriented, Customer Service, Multitasking, Leadership & Training and Healthy Conflict Resolution.Employment HistoryFront End Member, Sams Club - Augusta, GA, 04/2022 - Current Provides exceptional customer service to members across the club as needed, answering any questions they may have. Maintains a clean, neat, and member-ready area. Provides member service by acknowledging the member and identifying members needs; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; promoting the company's products and services; providing guidance and support to members regarding member self-service technology; processing member purchases; assisting members with payments according to company policies and procedures for different membership and payment types; assisting members with transactions utilizing registers or self-checkout area; zoning the area; and arranging and organizing merchandise. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Delivers expected business results while putting the customer/member first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans. Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the teams strategy. Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action. Guest Services Representative, Motel 6 - Augusta, GA, 08/2018 - 08/2022 Provided excellent customer service care to all guests. Managed the flow of daily operations and services. Assisted with front-end organization and maintenance. Provided lodging information and processing. Accommodated guest needs efficiently while monitoring customer satisfaction. Cashier, Wendys - Augusta, GA, 10/2016 - 08/2018 Trained new employees on proper procedures and protocol. Assisted kitchen staff with the preparation of customers orders. Helped maintain a sterile healthy environment. Provided product knowledge and assistance to new customers. Monitored Safety awareness. |
