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Seneca, SC Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceRetail MarketerLeafFilter Gutter Protection-Central, SCJanuary 2023 to February 2023Take leads for the sales teamPromote the productSandwich ArtistSubway-Walhalla, SCDecember 2022 to January 2023Open store on weekendsCheck registersPrep for openingBake bread and cookiesMake custom sandwiches for customersTake catering ordersCashierCustomer Service RepresentativeFCR (Peloton)-RemoteSeptember 2021 to December 2021I am working with the Peloton program.I do emails, chats and phones.Problem solve, create support orders and orders, transfers to the appropriate support team, backlogs, share information with members.Customer Service RepresentativeOlivier famgilia client services-RemoteSeptember 2020 to January 2021Contracted to clients like Home depot.comSub-Hab techSnowy Mountain Industries - RSD. Inc.-Lewistown, MT January 2020 to February 2020Helping consumers to meet their daily and weekly goals. Training consumers on different skills like communication, social and computer skills. Taking consumers on outings to help with social and communication skills. Crew Member and CashierMcDonald's-Billings, MTDecember 2015 to February 2016Cashier back driveAssembly of ordersTake ordersGiving customers their orders Greeted customers Operated the cash register Greeted and served customers Answered customer questions Received and routed via intercom orders Took cash and credit card payments Prepared food and stocked the kitchen Provided customer service with a smileCrew MemberPanda EXPRESS-Billings, MTAugust 2015 to November 2015 Worked in a fast paced environment Handled customer care Greeted customers Received and routed in person orders Prepared food and drinks Kept stock of items Prepped surfaces Relayed food and drink orders Restocked merchandise Made sure the counter, area, and store was clean Provided friendly serviceCNA StudentBillings Health and Rehab-Billings, MTJune 2015 to July 2015 Worked in a nursing home Assisted five elderly, disabled, hospice, and cancer patients daily Provided individualized and friendly care for residents, patients, and clients Checked vital signs Helped patients and residents with showering Assisted patients and residents with basic activities of daily living Aided in lifting patients and residents, when necessary Aided in transferring patients and residents, as needed Communicated details about patient's and resident's condition to the nurse in charge Changed bed linensEducationAssociate's degree in Medical Billing & CodingUltimate Medical Academy-Clearwater - Clearwater, FL March 2023 to PresentHigh school or equivalentWinnett High School - Winnett, MTAugust 2006 to May 2010Skills Microsoft Office Computer Skills Organizational Skills Cash Handling Cashiering Customer Service Driver license (4 years) Sales Experience (1 year) Typing Microsoft Access Windows Microsoft Excel Word processing Microsoft Word Hospice Care Root cause analysis Flexibility Problem-solving Team Work Reliability Linux Quality Assurance Customer support Sales Search engines Communication skills Fraud Serving Restaurant experience Live chat Hospitality Special needs Leadership Live chat Cash handling Customer service Typing Windows Cash register Zendesk Customer relationship management Retail sales ICD coding ICD-10 Medical coding Relationship management Vital signs Medical terminology HIPAA VMWare Salesforce Front desk Microsoft Excel Medical records Computer skills EMR systems Communication skills Microsoft Office CRM software Marketing Organizational skills Customer support Upselling Microsoft Word Microsoft Powerpoint Medical billing CPT codingCertifications and LicensesDriver's LicenseDecember 2023 to March 2035AssessmentsCustomer service ProficientMay 2021Identifying and resolving common customer issuesFull results: ProficientSpreadsheets with Microsoft Excel ProficientJune 2022Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientBartending ProficientDecember 2019Understanding, pouring, and mixing drink ordersFull results: ProficientRetail customer service ProficientMay 2022Responding to customer situations in a retail setting Full results: ProficientWork style: Professionalism ProficientMay 2022Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: ProficientFront desk agent (hotel) ProficientMay 2023Selecting hotel rooms based on requests and identifying errors in hotel data Full results: ProficientAdministrative assistant/receptionist Proficient June 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientManagement & leadership skills: Impact & influence Proficient July 2022Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientAttention to detail ProficientJune 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientWork style: Reliability ProficientMay 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientSocial media ProficientMarch 2023Knowledge of social media techniques and analytics interpretation Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationGirl Scout troop leader |