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Title Customer Service Care Assistant
Target Location US-NY-Buffalo
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Candidate's Name &#Street Address ;s ResumeBuffalo, NY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHard workingReliableDrivers LicenseOpen AvailabilityAuthorized to work in the US for any employerWork ExperienceGI TechBuffalo Surgery Center-Amherst, NYJanuary 2024 to PresentColonoscopy and Endoscopy center make appointments disinfect scopes CNA - Certified Nursing AssistantWeinberg Campus-Getzville, NYSeptember 2022 to January 20241. Overnight CNA2. Check & Change Residents3. Empty drainage bag4. Hoyer Lift5. Stand lift6. ADLs7. 4 Get UpsCNA TraineeHarvest House-Buffalo, NYAugust 2022 to September 2022CNA Training @ Harvest HouseClinical at WeinbergPCA Personal Care AssistantBriarwood Nursing and Rehabilitation-Lockport, NYFebruary 2022 to August 20221. Work overnights in the memory care unitGet 5-7 people adsWash dishesSweep/MopCustomer Service RepresentativeSpectrum-Cheektowaga, NYAugust 2021 to February 2022Inbound callsVideo repair\trouble shootingCable installs Assisted customers with questions Handled emails, inbound calls, and outbound calls Booked appointments Managed customer accountsPersonal Care AssistantHealth Force-Buffalo, NYJanuary 2020 to September 2021Full time over night employeeLight housekeepingToiletingTurn and positionFeedCook / CleanPersonal Care AssistantAveanna Healthcare-Buffalo, NYDecember 2019 to February 2020Work 2nd shift 3pm-10pm light housekeeping, minor shopping for clients, laundry if needed wash dishes and prep mealsCashier/Customer ServiceParty City-Amherst, NYSeptember 2019 to February 2020Cashier, help customers with exchanges, returns provide information about store items Worked the cash register Counted out cash drawers Stocked shelvesPCA Personal Care AssistantAftercare Nursing Services-Cheektowaga, NYSeptember 2019 to December 2019Work overnights taking care of resident. Feed, cloth, assist with around the house chores Waitress/ dishwasherPanera Bread-Buffalo, NYMarch 2018 to July 2019serve food to tables, make coffee, wash tables, take dishes to kitchen, take trash out if needed, keep dining room clean refill sanitize bucketsPackingPublic Storage-Cheektowaga, NYMay 2017 to February 2018Rent out storage unitsPack boxes / pack glass with paperLabel boxesSale merchandise for unitsSupervisorPriceRite Supermarkets-Amherst, NYSeptember 2015 to April 2017 Supervision over cashiers, clean registers, count bank, make deposits input information into systemGuest Service RepresentativeADAMS MARK HOTEL-Buffalo, NYJanuary 2013 to May 2015 Check customer into room comfortably, Input reservation via email or phone, great customer service, drop deposits and sales sheets for current period Customer Service RepresentativeCenter One, LLCOctober 2010 to December 2012 Make/Answer inbound calls Verify account information Make payments using 3rd party pay service Empathize with customers Set up programs or payment plans useful for customer Provide great customer service Attempt to collect a debtEducationHigh school in RegentsBuffalo Academy Of Science Charter SchoolSeptember 2004 to July 2009High school or equivalent in RegentsBuffalo Academy Of Science Charter School - Buffalo, NY September 2004 to June 2009Some collegeSkills Documentation (1 year) Certified Nursing Assistant (6 years) Busser Food Service Food Prep Customer Service Crew Member Coffee Experience Guest Services Nursing Meal Preparation Laundry Cooking Home Care POS Cleaning Experience Caregiving Vital Signs Cashiering Patient Care Hospital Experience Memory Care Alzheimer's Care Dementia Care (5 years) Microsoft Word Customer support (3 years) Senior Care Hoyer Lift Infection Control Training Basic life support (3 years) Hospital experienceAwardsCertificate of Appreciation NYSAOHCP2020New York State of Health Care Providers award me Candidate's Name  in recognition of valuable contributionsCertifications and LicensesDriver's LicenseFebruary 2024 to February 2032CNASeptember 2021 to September 2024certified nursing assistant (cna)September 2021 to September 2024bls certibls certificationDecember 2021 to December 2023certified nurse certificatecpr certificationfirst aid certificationAssessmentsCaregiver fit  ProficientJune 2021Measures the traits that are important for successful caregivers Full results: ProficientHome health aide skills  ProficientJune 2021Providing care to patients in a home settingFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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