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Operations Manager Developmental Disabil...
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Title Operations Manager Developmental Disabilities
Target Location US-NY-Rochester
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
EMAIL AVAILABLE Street Address  PHONE NUMBER AVAILABLEObjectivesDeadline driven operations manager with almost 20 years experience in transportation. Four years experience in management for individuals with special needs.ExperienceUrban League of Rochester NY Inc. 265 N. Clinton Avenue Rochester NY 14605 Compliance Coordinator IDD April 2024-presentKeeping in compliance with New York State and Medicaid funded programs that serve people supported with Intellectual Developmental Disabilities. Maintaining records for State and OPWDD audits. Complete internal audits for compliance. Heritage Christian Services 275 Kenneth Dr. Rochester NY 14623 Fiscal Intermediary Coordinator October 2022- April 2024 Assisting people with their self-directed services such as processing invoices, attending circle of support meetings, educating people and families on self-direction, processing self-hired payroll, completing reimbursements, helping resolve staff conflict, assisting people with finding resources to help them become more integrated in their community.Lifetime Assistance Inc. 425 Paul Rd Rochester NY 14624*Fiscal Intermediary Coordinator November 2021- October 2022 Assisting people supported with self-direction budgets that are approved through New York State and Medicaid funded services. Helping people supported to maintain approved funds, reimbursements and assisting with self-hired staff.*HR Assistant January 2020- November 2021Scanning and filing paperwork for all employees. Entering new employees into ADP. Entering SCR for background checks. Run bi weekly and monthly reports. Running and managing a postal machine, reloading funds for postage.*Residential Manager July 2019 January 2020Managed group home for individuals with special needs. Took care of individuals budgets and banking accounts for efficiency and spend downs. Ensured all shifts are coverage with minimum staff to meet individuals needs. Ensure proper orientation, training and evaluations of all staff are completed. Make sure all paperwork is done correctly and filed in a timely manner. Inspect the house and request any maintenance needs.Cedar Bus Company 401 E. Amherst St Buffalo NY 14215 Operations Manager August 2018  July 2019Managed day to day office operations of a new branch in Rochester, NY. Coached and mentored over 20 employees to boost morale and reduce turnover. Identify business risks and opportunities. Established genuine relationships with customers and contracts, using active listening to determine their specific needs. Recommend most appropriate transportation needs. Enhanced vehicle tracking and performance through technological integration. Scheduled routes for best effectiveness and cost efficiency.FLDDSO OPWDD 620 Westfall Rd Rochester NY 14620Direct Support Assistance October 2012-August 2014 Supported individuals with developmental disabilities learn and maintain daily living skills, take care of their personal needs and express their choices. Making sure that they have access to all kinds of opportunities in their community and integration. Medical Motors Service of Monroe County 608 S. Clinton Ave Rochester NY 14620 Program Coordinator January 2001  August 2018Foster Care intake coordinator for Monroe County department of childrens services. Worked one on one with county case workers to set up court ordered transport needs for visitation between children and parents. Increased company profits by 1.2 million dollars over 5 yr. contract through operational efficiency. Collected data, ran reports and prepared presentations on progress, also offered suggestions to save money and time to the CEO and CFO. Data entry of trip requests, scheduled trips to vehicles and solved any scheduling conflicts.Drove for multiple programs provided through Medical Motors transportation. Responsibly for pre and post vehicle checks, tracking mileage, having vehicles maintain all preventative scheduled maintenance services. Covered dispatch office as needed during day, evening, weekend and Holidays.Laidlaw Transportation 575 Colfax St Rochester NY 14606 School bus driver August 1999-January 2001Responsible for transporting children of all ages to and from school dailey. Making sure all students arrived and departed from school safely. Maintained the bus by completing pre and post checks dailey and making sure the bus had all required maintenance completed.Skills Excellent verbal and written communication skills Provides excellent customer service-ability to assess customer needs, educate customers and recommend appropriate services Proficient in Excel Word Microsoft office Experience in maintaining budgets, allocating funds. Making sure all compliance are in order with training, licenses 19-A exams and physicals. Maintaining my CDL Class B license since 1999.

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