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Click here or scroll down to respond to this candidateCandidate's Name
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Phone: PHONE NUMBER AVAILABLEE-mail: EMAIL AVAILABLEObjectiveExperienced employee with strong communication skills looking to broaden my experience in clerical, sales, & customer service, as well as attain new skills.EducationHigh School Diploma (May 1997)Business Development/Work Coop Class-Excused day in Senior year (1996-1997) in order to work part time in office 12:30-5 p.m. Mon-Fri. Due to this curriculum I graduated with extra credits.ExperienceAdministrative Assistant (current)Lincoln UniversityAdministrative duties include: Opening/closing of the office daily, monitor sign in sheets, visitor reception/greetings, phone reception, typing, timesheet data entry for payroll, compose & respond to emails in Outlook, Zoom meetings, Teams meetings, Account Payables, create Microsoft Excel spreadsheets & Word documents, daily activity reports, supervise office staff, etc.Guest Service Agent (current)Drury HotelsFront desk reception, customer service, guest check in, make reservations, problem solving, reporting, cash handling, etc.Accounting Clerk 3/2023-7/2023The Foundation Group (Sikeston, MO)Administrative duties including but not limited to: Greeting customers, appointment setting, time management, filing, composing emails, calling upon potential customers, answering phones & customer inquiries, problem solving, amongst any other administrative requirements.Administrative Assistant Seasonal 2/2023-4/2023H&R Block (Sikeston, MO)Administrative duties including but not limited to: Greeting customers, appointment setting, time management, filing, composing emails, calling upon potential customers, answering phones & customer inquiries, problem solving, amongst any other administrative requirements.Senior Sales Consultant (9/26/22 12-16/22)Angi Ads (Kansas City, MO remote WFH)Lead conversions to Sales. Minimum 150 outbound calls per day or 3.5 hours talk time. Weekly sales goals/quotas. Retention calls.Associate Account Manager (May 2016 Jan 2022)Republic Services (Dexter, MO) (Remote WFH 2 yrs Covid-19)Acquire new & maintain current customer accounts. Book of Business=1500+ customers.Daily duties of customer service, creating quotes (SalesForce) & selling services, problem solving, delivery coordination, retention, payment collections, cold calling. Required to meet monthly sales quotas.Recognized by Corporate in three (3) categories in 2020Accounts Payable Coordinator, Payroll Coordinator/HR Support (Feb 2010 May 2016)Republic Services (Dexter, MO)Accounts Payable for five (5) locations in SE MO & SO IL. Proficient in ePro SystemExperienced in company acquisitionsProvided support to local HR Mgr.Verification & data entry weekly payroll for 140+ employeesAdministrative Assistant/Receptionist (Sept 1996 April 2009)Nova Brik MidAmerica, LLC (Sikeston, MO)All administrative duties under office umbrella including but not limited to:Receptionist, Customer Service, Office Supply Replenishment, Sales, Accounting(Payables & Receivables), Collections, Inventory, Fleet Dispatch & 3rd party independent haul negotiator, Website monitoring / responses & much more.SkillsAccount ManagementStrong CommunicatorOvercoming ObjectionsConflict resolutionPrice NegotiationsRetentionConsumer/Customer ConsultationAccounts Payable/ReceivableHuman ResourcesKronosData EntryAccountingMonth End ReconciliationMicrosoft SuiteGoogle SuiteSalesForceQuickbooksCRM softwareSalesCust Lead Calling/Cold CallsCustomer ServiceTime Mgt./Appt. SettingOffice Replen OrderingProblem SolvingConflict ResolutionDispatching |
