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Title Customer Service Representative
Target Location US-KY-Lebanon
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Lebanon, KY Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI've been unemployed from 2021 to 2023 to help take care of my parents Work ExperienceEnrollment Specialist/ Customer Service RepAston Carter / ADP - Louisville, KYSeptember 2023 to October 2023I enrolled Customers their insurance and also pervide Customer Service on their Insurance information Customer Service RepresentativeWork today - Bardstown, KYFebruary 2020 to January 2021I helped process insurance claims and provided enrollment for new insurance policies and I have knowledge of the HIPAA PoliciesCustomer ServiceMedassist, A Firstsource Company - Louisville, KYJuly 2015 to December 2016HospitalsCheck on medical claimsAndFlex dollars and help theClients with their hospital accounts and there insurance issues process payments provide quality Customer serviceAssist the supervisor when neededPride staff/adpCustomer service/enrollmentCustomer Service Representative/ Enrollment spectShips/ADP - Louisville, KYNovember 2014 to May 2015Louisville, Kentucky1IEnroll insurance flex dollars and answer customers question about The customers insurance policy's 2 input the information on the computer 3 IAnswer 40 to 50 calls a day to help customers with the enrollment Problems 4 provide customer services when a customer need to know about TherePrescription and thereInsurance coverage problems 5 assist the supervisor when needed Customer service/enrollment spectCustomer Service Representative/ Enrollment specialists ADP - Louisville, KYNovember 2013 to April 2014Louisville, Kentucky1IEnroll insurance flex dollars and answer customers question about The customers insurance policy's 2 input the information on the computer 3 IAnswer 40 to 50 calls a day to help customers with the enrollment Problems 4 provide customer services when a customer need to know AboutTherePrescription and there insurance coverage problems 5 assist The supervisor when neededMerchandiserDrive line-retail - Louisville, KentuckyApril 2013 to July 20131ISet up displays in stores 2 rotate the produce on the shelves 3 set up The product on the shelves and make sure the produce date Expire4 assistCustomerWhen need 5 work with the store manager to makeSure that the display is set up correctlyCustomer's service/enrollment spectShips/manpowerPrescription and there insurance coverage problems 5 assist Customer Service Representative/Enrollment specialists Ships - Louisville, KYNovember 2009 to January 2010Louisville, Kentucky1IEnroll insurance flex dollars and answer customers question about The customer insurance policy's 2 input the information on the computer 3 IAnswer 40 to 50 calls a day to help customers with their enrollment Problems 4 provide customer services when a customer need to know AboutTherePrescription and there insurance coverage problems 5 assist The supervisor when neededCell phone techAerotechJune 2008 - November 2008 (5 months)  Louisville, Kentucky 1IRepair cell phones 2IHad to learn how to read the blue print how to repair the cell phones 3 IHad toHelp train new employees how to repair cell phones 4 assist the supervisor when needed 1I Open and Sort Mail 2FirstExpress - Louisville, KYNovember 1996 to September 2005IScan and sort mail 3 open and sort the checksAnd stubs so they can be process 4IShow the customers howThereProducts is process 5IAlso input checks and stubs images in theComputer 6 assist the supervisor when needed tele marker/ customer service Customer Service/ TelemarketerPilot Home Tech - Louisville, KYMarch 1998 to November 19981ISold home security and satellite systems 2 answer inbound calls when There are problem with both systems 3 trouble shoot when there are Problems and help to solve any issue with the products 4 assist the Supervisor when neededFinisherSmith cabinet craft - Springfield, KentuckyMarch 1993 to November 1996I stain and finish cabinets and provide customer service when needed EducationHigh school diplomaMarion County High School - Lebanon, KYAugust 1984 to June 1988Skills WORD (Less than 1 year) Medical Terminology Medical Scheduling POS Skills Windows (Intermediate) Word (Intermediate) Spreadsheet (Intermediate) Email(Intermediate) HIPAA Insurance Verification Cash Handling Medical Billing Medical Records

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