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Click here or scroll down to respond to this candidateCandidate's Name
521 NW 105th Street, Miami, FL 33150 EMAIL AVAILABLE PHONE NUMBER AVAILABLE LINKEDIN LINK AVAILABLE Skills Summary:I am an experienced restaurant manager with over 20 years of experience, I am adept at strategic planning, menu development, and implementing marketing initiatives to increase revenue. My skills in conflict resolution, employee scheduling, and compliance with health and safety regulations further contribute to a well-managed and successful establishment. Expertise includes floor management, staff training, and customer service excellence, all honed at a Michelin Bib Gourmand restaurant. I possess strong leadership and organizational skills, ensuring smooth operations, high staff morale, and exceptional dining experiences. My comprehensive understanding of inventory management, cost control, and quality assurance drives profitability and customer satisfaction.Experience:Red Rooster, Overtown, Miami FL January 2024 - June 2024 Resturant Manager- Craft exceptional fine dining experiences in a high-volume, fast-paced environment- Oversee day-to-day operations to ensure seamless service- Lead and manage a team of employees, implementing new standards and procedures for efficiency- Monitor and manage profit and loss to optimize financial performance- Recruit, staff, and train employees to maintain high service standards- Manage inventory to ensure availability of high-quality ingredients- Preserve the restaurants history and culture through consistent practices- Coordinate special events, activations, DJ programming, and menus to enhance guest experience Divieto Ristorante, Aventura, FL November 2019 - January 2024 Restaurant Manager- Oversee daily operations for smooth service- Manage and mentor a team of 60+ employees- Conduct profit and loss analysis to optimize financial performance- Recruit, staff, and train employees to maintain high standards- Control inventory to ensure quality and cost efficiency Tradewinds Bar and Grill, Miami Beach, FL June 2018- November 2019 Assistant General Manager- Assisted GM in all aspects of restaurant operations for smooth service.- Supervised, trained, and motivated employees to maintain high performance.- Created and managed staff schedules for optimal coverage.- Ensured high customer service standards, addressing complaints promptly.- Managed budget, monitored financial performance, and analyzed P&L.- Oversaw inventory management, maintaining stock levels and quality.- Ensured compliance with health, safety, and sanitation regulations.- Assisted in planning and executing marketing strategies and events.- Prepared operational performance reports, tracking KPIs.- Resolved employee issues and operational challenges efficiently. Education:Johnson & Wales University May 2016Food & Beverage Management - BASkills:Toast/R365 integrationMicros POS SystemPosiTouchCloverPayroll CCreating Benefits & New Hire Packages |
